Cant open Adobe Premiere Element 10...keeps disappearing!!!

I just installed Adobe Premiere Elements... I cant get the program to open up... It starts to open then it disappears... I tried to open it up many times with no luck...My computer is an HP Desktop-
Intel Dual Core 3.4 GHz, 2GB Ram, 80 GB HD.... If anyone knows how to get this program to work, any help would be appreciated...!?

You haven't said if you've purchased the program or if you're just using the trial. But here's one fix to try.
http://forums.adobe.com/thread/542377
If that doesn't work -- well, you've got a very small hard drive for editing video. How much of that is free space?
You'll need a good 20-30 gigs of free, clean, defragmented space to even open this program.

Similar Messages

Adobe Premiere Element 10 keeps disappearing

I have read a similar story to mine, but I still am slightly puzzled. I have uninstalled and then reinstalled this program... Still doesn't work. Is 4.5 giga-bytes enough? I heard from another that they bought a new video card, what is that? My memory is on my local disk (C). Please give me some pointers.

Yes, the video (and audio) driver is VERY important to getting PrE to load, and to also run. It relies more heavily on, and interfaces with the video driver, much more than almost any program on a computer, short maybe of extreme gaming, CAD and real 3D work. Most general computer programs can get by with an outdated video driver, and the user will never see a problem - until they crank up a program, like PrE, PrPro, a CAD program, or many of the current games, especially those with advanced graphics.
Now, PrE also creates quite a few "working files," and if there is not adequate HDD real estate for those, the program can crash, or hang.
Many recommend 20 - 40GB's of defragmented free-space just for those working files, but being an old engineer, I like a bigger "safety factor," and recommend 30 -60GB's of defragmented free-space. Also, and especially with limited RAM, Windows needs free space for its Virtual Memory/Page File. This can bring programs to their knees, as well. Personally, with my video-editing machines, I like to first setup a Page File that is about 2.5x my installed RAM (size is less important with a 64-bit OS and much more RAM), that is statically managed, i.e. I set the size. I do this before I install ANY programs, other than the OS. The reason for this is that I want that Page File created on the HDD at bootup near the edge of the platters for fastest access, and also in the same exact spot, each time that I boot up. After I have setup that Page File, I then begin installing programs, and using the computer.
If one leaves the default Page File management setting - Dynamically Managed, as Windows anticipates the usage/size, if one does not have enough free-space, Windows can crash. When starting a program, like PrE, Windows will know that it will need a pretty large Page File, and might get into trouble. Also, the dynamic management takes time, plus CPU cycles, as Windows must try and calculate the size on the fly. Still, HDD real estate can come into play.
Last, there is the performance of the HDD. At about 70% of capacity, performance goes down. The closer to capacity, the more the performance degrades. Also, as capacity is reached, the chance of a catastrophic failure increases.
Good luck,
Hunt

Can't open Adobe Premiere Elements 9

I've had some problems with Adobe Premiere Elements 9 recently, and right now I'm not able to use it. I'm not sure what the problem is really or how to fix it so I'll just write down what has happened here and hopefully someone knows what to do.
A week or so ago my laptop started to crash repeatedly, but fortunately that was solved. But then I noticed that when I opened Adobe Premiere Elements, that's when it crashed and only then. It stopped crashing altogether except for when I opened this program (if it is of any importance I also tried opening Windows Movie Maker to edit there in the meantime but the same thing happened there, which seems strange and kinda random to me). I decided to get an antivirus software and install that and see if that took care of it, which I have now done. That didn't exactly take care of it though. The laptop did stop crashing when opening the Adobe software, but nothing happens once it's opened. The tabs on the top right are there but the whole program is just grey (where you would normally have the timeline on the bottom, video to the left, and the files etc. to the right) and nothing else comes up. I then tried to uninstall Adobe Premiere Elements 9 from my laptop altogether and then re-install it with the CD I still had from purchasing the laptop a couple of years ago. But after re-installing there is no change. Just a grey screen once again, except for the tabs and all that on the top. Now I'm not sure what else to try. It's frustrating as I need this program to work right about now. Does anyone know what to do? Thanks.

From the Premiere Elements Information FAQ http://forums.adobe.com/thread/1042180
•What version of Premiere Elements? Include the minor version number (e.g., Premiere Elements 12 with the 12.0.1 update).
•What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac"
•Has this ever worked before? If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.? Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
•Are you using an account with Administrator Privileges?
Run as Administrator http://forums.adobe.com/thread/969395 (Encore + "All" Premiere)
•Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
•What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
•If you are getting error message(s), what is the full text of the error message(s)?
•What were you doing when the problem occurred?
•What other software are you running?
•Tell us about your computer hardware. How much RAM is installed? How much free space is on your system (C:) drive?
And some other questions...
•What are you editing, and does your video have a red line over it BEFORE you do any work?
•Which version of Quicktime do you have installed?
What is your exact brand/model graphics adapter (ATI or nVidia or ???)
What is your exact graphics adapter driver version?
Have you gone to the vendor web site to check for a newer driver?
For Windows, do NOT rely on Windows Update to have current driver information
-you need to go direct to the vendor web site and check updates for yourself
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
Some of the below is for Premiere Pro, but the idea is the same for Premiere Elements
Dual video problems - Do you have dual graphics adapters?
Go to the Windows Control Panel and select Hardware and Sound and then select Device Manager... In Device manager you click the + sign to the left of Display Adapters... and see if 2 are listed
IF YES, read below
-http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
-http://forums.adobe.com/thread/1001579
-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
-link to why http://forums.adobe.com/message/4685328
-http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2
-HP Fingerprint/Password conflict http://forums.adobe.com/thread/911575

Can't open adobe premiere element 11 on my MacBook Pro? which I buy it from App Store? plz help

can't open adobe premiere element 11 on my MacBook Pro? which I buy it from App Store? plz help
its says that its currently not availabe
I have so many work counting on this programme plz help

Thank you for your replay
It was working on my Mac before installing the new update of Mac software. then its corrupted
from where I can ask for refund? as I bought from App Store ?
regards

Adobe Premiere Elements 8 keeps crashing...need IMMEDIATE help?

I have re-installed multiple times, had our companies IT department re-install the video card and do multiple clean installs to no avail. Any and all help woild be much appreciated.

All,
Computer specs are as follows: Intel(R) Core(TM) i72960XM CPU @ 2.70GHz 2.70 GHz, Installed memory (RAM) 16.0 GB, 64-bit Operation System, OS - WIndows 7
Windows Updates and Drivers are automatically downloaded to all employees here at my company. The latest nVidia graphics card update was installed yesterday.
Adobe Premiere Elements 8 has been working up until yesterday morning. I was working on a project and the applicaion crashed and has not recovered.
I had all video files loaded to the project, and was about 90% done with the edit. I have been using APE 8 for years now without a hiccup.
Camera specs: Canon HD Vixia HG20, the APE8 project setting are: NTSC-DV- Standard 48kHz. I downloaded the APE8 8.0.1 update that was listed on the opening splash screen.
I can launch the application, it's when I load any project, it starts to lag, then crashes. I wish i could make heads or tails of this crash report I downloaded, then I might be able to fully understand what is happening.
J

My Adobe Premiere Elements 12 keeps crashing

My adobe Premiere Elements keeps crashing no matter what I do. This message then appears and after I relaunch the program, everything I have completed it deleted or anything I have done before the crash, regardless if I have saved it or not, is deleted.

>Display is an NVIDIA Quadro 2000M
What is your exact graphics adapter driver version?
Have you gone to the vendor web site to check for a newer driver?
For Windows, do NOT rely on Windows Update to have current driver information
-you need to go direct to the vendor web site and check updates for yourself
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
While rare, it sometimes DOES happen that a newer driver has problems and you MAY need to go back to an earlier version nVidia driver

Can I open adobe premiere elements files from Mac on a PC?

Hi, my imac crashed. I'm wondering if I can use my old adobe premiere elements 11 files from my Mac on a new PC?
thanks for any tips.

emajor109
You cannot use Premiere Elements Mac project files on Premiere Elements Windows.
And, you cannot use Premiere Elements Windows project files on Premiere Elements Mac.
ATR

Need help opening Adobe Premiere Elements 11

I purchased a package deal with Adobe Photoshop Elements 11 and Premiere Elements 11. The photoshop portion is working fine, but I can't get the premiere to even open! I click on the icon on my dock and nothing happens. There is another icon on my desktop (main screen) but it only gives me an option to 'un-install'. Is there a phone number to call for Adobe support? I need real help!!??

Welcome to the forum.
As the biggest cause of PrE not launching is an obsolete video driver (PSE does not rely so heavily on the video driver), please answer these questions:
What is the make and model of your video card/chip?
Do you have a laptop, or desktop?
What is the installed version of the video driver?
Is that the latest from the nVidia, or AMD/ATI Web site? Do not trust your OS to tell if you have the latest.
For more detail, see this article: http://forums.adobe.com/thread/948651?tstart=0
Good luck,
Hunt

Adobe Premiere Elements 9 keeps crashing

Does anyone know how to repair this? It either opens with a blank screen; I can't load anything because the timeline is not there. Or it will immediately crash after selecting a project.

From the Premiere Elements Information FAQ http://forums.adobe.com/thread/1042180
•You MUST use an account with Administrator Privileges to run Premiere Elements
•(Doing Run as Administrator http://forums.adobe.com/thread/969395 [says Encore and also for "All" versions of Premiere] will sometimes fix "odd" errors)
•What version of Premiere Elements? Include the minor version number (e.g., Premiere Elements 12 with the 12.0.1 update).
•What operating system? This should include specific minor version numbers, like "Mac OSX v10.9.4"---not just "Mac"
•Has this ever worked before? If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.? Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
•Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
•What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
•If you are getting error message(s), what is the full text of the error message(s)?
•What were you doing when the problem occurred?
•What other software are you running?
•Tell us about your computer hardware. How much RAM is installed? How much free space is on your system (C:) drive?
•How many and what speed are your hard drive(s)... ie 5400rpm or 7200rpm or?
And some other questions...
•What are you editing, and does your video have a red line over it BEFORE you do any work?
•Which version of Quicktime do you have installed?
•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

Every time I try to open Adobe Premiere Elements, it crashes upon startup. The 1 in 20 times it does open, it crashes when I try to add/watch video clips.

How can I stop this from happening?

From the Premiere Elements Information FAQ http://forums.adobe.com/thread/1042180
•What version of Premiere Elements? Include the minor version number (e.g., Premiere Elements 12 with the 12.0.1 update).
•What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac"
•Has this ever worked before? If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.? Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
•Are you using an account with Administrator Privileges?
Run as Administrator http://forums.adobe.com/thread/969395 (Encore + "All" Premiere)
•Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
•What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
•If you are getting error message(s), what is the full text of the error message(s)?
•What were you doing when the problem occurred?
•What other software are you running?
•Tell us about your computer hardware. How much RAM is installed? How much free space is on your system (C:) drive?
And some other questions...
•What are you editing, and does your video have a red line over it BEFORE you do any work?
•Which version of Quicktime do you have installed?
What is your exact brand/model graphics adapter (ATI or nVidia or ???)
What is your exact graphics adapter driver version?
Have you gone to the vendor web site to check for a newer driver?
For Windows, do NOT rely on Windows Update to have current driver information
-you need to go direct to the vendor web site and check updates for yourself
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
nVidia Driver Rollback PreElements-10 http://forums.adobe.com/thread/1317675
Dual video problems - Do you have dual graphics adapters?
Go to the Windows Control Panel and select Hardware and Sound and then select Device Manager... In Device manager you click the + sign to the left of Display Adapters... and see if 2 are listed
IF YES, read below
-http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
-http://forums.adobe.com/thread/1001579
-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
-link to why http://forums.adobe.com/message/4685328
-http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2
-HP Fingerprint/Password conflict http://forums.adobe.com/thread/911575
-Mac Utility http://forums.adobe.com/thread/1017891?tstart=0

Can Adobe Premiere Pro CS5.5 open Adobe Premiere Elements 9 project files?

I am trying to edit a video in Premiere Elements 9 but I would like to open the final project file in Premiere Pro to export because of the better options available. Will Premere Pro be able to open the project file?

Try it and you know it. But short, nope.

Adobe premiere element 8.0 crashed

i am use sony vaio,i 5 windows 7 home premium (64 bit) using ati rodeon graphic card,
and i cant open adobe premiere element 8.0, i already update the version to 8.1 and the graphic card also to the latesh one...
until now still cant open this program... and got crash report
please, how i can solve this problem...

Other users have reported problems Sony Vaio because they change the manufacturers drivers. So if your latest driver came from the manufacturer web-site you could try downloading the (probably older) driver from Sony (or vice-versa if you already have the latest Sony version).
In the meantime here are some general points you should work through to maximise your chances of success:
Install all Windows Updates.
Install latest version of Apple QuickTime (v7.6.8 at time of writing). Even if you don't use QuickTime, PRE relies heavily on it.
Install most recent graphics and sound drivers from the manufacturers web sites (see note above)
Run Disk Cleanup - you should be looking to have a minimum of 30GB, preferably 60GB, contiguous free space.
Run Defragmenter - this will consolidte you free space.
Temporarily disable any anti-virus realtime scanning.
Cheers,
Neale
Insanity is hereditary, you get it from your children

Adobe Premiere Elements does not open after installation

Hello,
I have written before last week. I have bought Adobe Photoshop Elements 11 and Adobe Premiere Elements 11.
I had a trial version of Photoshop Elements 11 and with the code I could access the full version.
However Premiere Elements did not open after installation. I did not had a trial version so I first downloaded the full program. I went through the whole installation process and everything seemed ok, no error messages. But when I tried to open Adobe Premiere Elements after restarting the computer it did not open at all. Nothing happened.
I have de-installed and re-installed the program for a couple of times over and over again but with not result. Also tried to download the trial version first and also this didn't work. I checked my Quicktime and updated to the latest version.
I use a Windows laptop: Asus Intel Core i5-2430M, 2,4 GHz
I hope you can help me out!
Thanks!
Inge

Yes I saw it but PSE (refers to Photo Shop Elements??) and I have trouble with Premiere Elements..(so the video program)
The Photoshop Elements worked.
I am not sure what to do here also the link at your reply "working with your operation system tools" didn't work..(got the "broken link error")
thanks
Inge

Adobe premiere elements 13 has stopped working message

Every time I open adobe premiere elements 13 and download any form of media, in about every 2-3 minutes when i'm editing my video, A message will come up stating that "Adobe Premiere Elements 13 has stopped working." It forces me to close the application. I went to a computer expert and he said that my computer meets all the requirements of the software and even exceeds some of them since it's only 2 years old. Why does this keep on happening to me and how do I fix it?

senseimike
Premiere Elements 13 on what computer operating system?
Have you updated 13 to 13.1 using an opened project's Help Menu/Update? If not, please do so.
Now the usual drill questions...
1. Do the problems exist with and without the antivirus and firewall(s) disabled?
2. Are you running the program as Administrator?
3. Are you using a pen and tablet device instead of a mouse?
4. Is your video card/graphics card up to date according to the web site of the manufacturer of the card. According
to the Device Manager/Display Adapters, how many video cards/graphics cards is your computer using? Are you running
a multi- monitor system?
5. Is the latest version of QuickTime installed on your computer along with Premiere Elements 13/13.1?
6. What are the properties of your source media including file extension and duration? Knowing brand/model/settings of the camera that
recorded the videos is probably the quickest way to get at that needed information. What project preset are you (manually) or the project
(automatically) setting?
7. What specific edits are you doing in the project when the program crashes/shuts down? Is there any consistency to the "stopped working"?
You talk about every 2 or 3 minutes in the workflow. But what is the size of the project by the time the problems set in....2 or 3 minutes
from the time you started the project or 2 or 3 minutes after you have been working on the project for 10 to 90 minutes?
Please review and consider the above, and then we will decide what next.
Thank you.
ATR

[..\..\Src\EMS\WSEMUtil.cpp-675] Adobe Premiere Elements 12

[..\..\Src\EMS\WSEMUtil.cpp-675] keeps popping up when i try to open adobe premiere elements 12? before this it wouldn't launch and kept showing the launch screen, but wouldn't launch.

canoncamera0
I have not run into any prior reports of [..\..\Src\EMS\WSEMUtil.cpp-675].
Please confirm the wording and spelling of the error message that you are posting.
What computer operating system is your Premiere Elements 12 involved with? And, what is the description of your computer environment - processor, installed/available RAM, free hard drive space, etc. How have you installed the program, from installation files downloaded from Adobe or from installation disc that came in boxed packaging of the product from an authorized reseller?
For now, I will assume that you are working on Windows 7, 8, or 8.1 64 bit....
Suggestion
1. Uninstall the program the usual Control Panel way.
2. Do a free ccleaner run through (regular cleaner and registry cleaner parts) to get rid of leftovers from incomplete installs and reinstalls.
CCleaner - PC Optimization and Cleaning - Free Download
3. Reinstall the program with antivirus and firewall(s) disabled.
4. Install the 12.1 Update using an opened project's Help Menu/Update
Is this your first use of this program on the computer you are now using?
Lots of possibilities. Let determine the results from the above and then we can consider what next.
Thank you.
ATR

Cant open Adobe Premiere Element 10...keeps disappearing!!!

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