Cant open attachments,screen turns gray on my mac desktop

emails such as amazon cant open attachments they turn to a gray screen

Please try the following troubleshooting for this site and please post back if you can download attachments after:[[What to do if you can't download or save files]]

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Screen turns gray, reboot only option A215-S7444, random event

screen turns gray, nothing recovers it but turn off, back on, anything working on is lost
has happened a lot when leaving unattended (not put to sleep), come back to gray screen.
has happened playing game (not on internet) that have had for years, also has happened playing game on internet
has happened today, watching weather channel video
I have run every virus, malware, spyware, etc. scan, removed anything questionable
Windows Vista, 2 1/2 yrs old, just started acting up about 3 months ago, frequency increasing
note: I have suspected since I got this that it runs warmer than I thought it should, I keep it on desk on one of those little fan boards, always plugged in (due to lousy battery life, a common problem I read). No idea if this is really an issue. I am not a geek, but not totally ignorant about pcs.
Had other recent, hopefully unrelated problem - had pc password protected. Suddenly it said my password invalid. Toshiba tech wanted me to reload factory disc, not willing to do that, working with friend, we decided my keyboard was locked up, got to online keyboard from main screen ease of access, played with fn and various f keys, got in. Not sure how we got in, but I no longer password protect. (password same since Oct 07)

xi-berger wrote:
@jck & @awaller well not literally every other time, it occurs randomly. sometimes I can work for like an hour or as long as I want and nothing happens, sometimes after 5 minutes *boom* the screen goes black, except of one column with random pixels, i tried to switch to a different console with ctrl+alt+(F1-F6) but it did not work...
do you know where I have to look for errors? I also tried to reinstall the drivers, but it did not help..
I see something like this on my T420 Thinkpad sometimes. It turns out the backlight is just going out. I'm reluctant to say it's a kernel issue and not hardware - I have vague memories of it happening on Windows 7 as well, but that was years ago ...
It happens on Arch and Debian definitely, and the following fix works on both for me:
Opening a terminal (which I have bound to a key) and running "xset dpms force off", then moving the mouse or something to wake the display again brings it back to light.
Try that the next time it happens and see if it helps. Will at least confirm whether it's the same issue as me or not.

When I type in my password into the login screen I get the rainbow pinwheel and then the screen turns gray and goes back to account selection... How do I access my account?

Today I was doing my chemistry homework when all of a sudden my mid 2011 MacBook pro running Lion 10.7.4 started going very very VERY slowly to a point where it was unusable. I restarted my computer and went to type in my password. When I did this, the computer recognized the password and began to boot yet the pinwheel came on and the screen turned gray and went back to the account selection screen. It continues to do this everytime I enter my password and I can no longer access my account. How do I fix this.

You can take some of the steps here, #4, #5 or even trying a #18
Step by Step to fix your Mac
but I suspect your going to first have to create a data recovery drive
Create a data recovery, undelete boot drive
to get your data off the machine,
then do a #20 to eliminate the bad sectors as that's why your getting the "pinwheel" it's getting a delay reading from the drive, right when your trying to log in too, what a bad spot for it to happen.
Step by Step to fix your Mac

Why does my macbook pro 13'' mid 2010 screen turns gray and freezes while connected to external monitor?

Every once in a while my macbook pro just randomly instantaneously freezes and the screen turns gray and it has only done it while connected to a high res 22'' Dell external monitor (so far). Usually when this happens I'm listening to music and I noticed my music continues to play but the keyboard is totally unresponsive forcing me to manually press the start button until the computer force shut's down. Luckily I havnt lost anything yet but I hate having to restart my macbook pro that way...just want to know if its a glitch in the software or if I have a more serious hardware problem. This problem has occured maybe 4 times since I got my macbook last summer 2010 so its not too bad, im just worried cause these computers aint cheap.

Duquan,
Macs can be picky about the RAM which they use; the “Your computer restarted because of a problem” message typically indicates a RAM problem. Since you have a Mid 2009 model, it should have 1066 MHz RAM installed rather than 1333 MHz RAM. If your RAM was mislabeled, then that might cast some doubt upon the quality control which that RAM manufacturer uses. My suggestion would be to purchase 1066 MHz RAM from a reputable manufacturer.

Screen turns gray when I load my Satellite L300.

Hello,
For some time, I am facing a problem with my toshiba satellite L300.
Indeed, *when I charge my laptop while I work, after 5 minutes maximum, the screen turns gray preventing me from working while the computer laptop is charging. By cons, in safe mode, I do not encounter this problem.*
Please, could someoene help me find a solution to this problem?
sincerely,

Hi
To be honest Im little bit confused and I dont understand exactly what do you mean by
the screen turns gray preventing me from working while the computer laptop is charging.
Do you mean the battery charging?
What happens if the notebook is not connected to AC adaptor?
Did you try to recover the notebook using HDD recovery or Recovery disk in order to test if this issue would appear using the notebook with factory settings?

My screen turns gray stays with the ball going around what I can do to boot right?

my screen turns gray stays with the ball going around what I can do to boot right?

Hello,
Which version of the PowerBook do you own?
Which version of Mac OS X do you ave installed?
Here is a guide to gray screens and some steps you can take to help you get our PowerBook to boot into Mac OS X
http://support.apple.com/kb/ts2570

Upon updating my ipod touch to iOS 6.1.3, the screen turned gray and would not let me do anything, and now the screen is blue?

I was updating my ipod and after it finished the screen turned gray, then blue and now has just recently
turned white, what do I do?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

What to do if i cant open my screen even i turn on the button

i cant open my phone anymore

Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...

I cant open attachments in email

I am running windows 7 professional, and up until 2 days ago everything was fine. Now when i get an email with an attachment i cant open it I get a pop up
File conversion select the encoding that makes your document readable. i dont know what to do, the widows box is checked and western european widows but it is just a bunch of words in the preview box, UGH, I ran an update on adobe to X and rebooted but same thing on all attachments in email the attachment is pdf

Please follow these directions to delete the Mail "sandbox" folders. In OS X 10.9 there are two sandboxes, while in 10.8 there is only one. If you're running a version older than 10.8, this comment isn't applicable.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Containers/com.apple.mail
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder—not just its contents—to the Desktop. Leave the Finder window open for now.
Log out and log back in. Launch Mail and test. If the problem is resolved, you may have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window. If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Repeat with this line:
~/Library/Containers/com.apple.MailServiceAgent
Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

My screen turns gray with a blinking folder and a question mark

My computer started going really slow so I tried to restart it. When it started to turn back on the screen just went gray for a minute or two then a darker gray folder with a question mark on it started blinking in the middle of the computer. little help?

Hi,
Before you buy a new hard drive, you may be able to get it fixed free of charge.
MacBooks equipped with Seagate hard drives model ST96812AS (and possibly other Seagate models)
with firmware 7.01 have experienced a higher than normal failure rates. The failure mode is that the heads detach from the positioning mechanism.
You can use System Profiler to see what type of hard drive is installed. If you have gotten the screen with the folder and blinking question mark, and you do have a Seagate ST96812AS installed, I recommend calling AppleCare or taking your Macbook to a retail service center. There is a good chance you may be able to get the drive replaced, even if your MacBook is no longer covered by a warranty.
The hard drive is considered to be a user serviceable part, so you might not have to send the entire computer in, but rather swap only the hard drive via mail.
Best wishes for a problem resolution,
Bill

Safari screen turns gray on certain websites. Help!

Hi, everyone. This just started happening recently. When I go to certain websites (rollingstone.com, Yahoo Sports, etc), the Safari screen will turn a transparent gray color. When this happens, I'm not able to click on anything, type anything, etc on the website. Why could this be happening, and what is the fix? I'm on a mid-2010 iMac running Mountain Lion. Safari version 6.0.5. Any help is appreciated.

From the Safari menu bar, select
Safari ▹ Preferences ▹ Extensions
Turn all extensions OFF and test. If the problem is resolved, turn extensions back ON and then disable them one or a few at a time until you find the culprit.
If you wish, you may be able to salvage the errant extension by uninstalling and reinstalling it. Its settings will revert to their defaults. If the extension still causes a problem, remove it permanently or refer to its developer for support.

Cant open attachments in my mail since ios7 on iphone 4

Hi there,
since I updated my Iphone 4 to IOS 7, my mail is not working properly.
The problem is that I can't open any attachments that I recieve, JPG, JPEG, PNG, PDF etc.
I can see the attachment and I can tap on it so it opens, but it keeps loading, waited 3 hours for a image without result.
Hope sombody has experienced the same problem before?
Thanks for the help so far,
Kind regards
Tom

Install the update to 7.1. I hear that makes the iphone 4 usable again.

After search screen turns gray and can no longer search anything?

After initial search screen on i pad goes gray and can no longer search anyhting. What did i do/

Using Spotlight on the iPad or are you talking about Safari?
If Spotlight, restart the iPad.
If Safari...
Go to Settings>Safari>Clear History, Cookies and Data. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

When I press the power button, my screen turns gray with the apply (like it's going to turn on) but then just goes black and turns off completely. What should I do?

Thank you so much for any help you can give. I was informed the solution may have to do with "recovery mode" and "disk utility." If you need more information, please let me know. Thanks again for your help.

Hi there Colleen821,
I would recommend taking a look at the troubleshooting steps found in the article below.
Troubleshooting: My computer won't turn on
http://support.apple.com/kb/ts1367
-Griff W.

I was updating my mac and the screen turned gray with an apple sign and a loading wheel. What do I do?

Its been like that for hours. It's just an apple sign and a spinning wheel/ circle (not the pinwheel) I was updating mountain lion.

Step by Step to fix your Mac

Cant open attachments,screen turns gray on my mac desktop

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