Cant open Captivate 8 project in Captivate 7

I cant open a Captivate 8 project in Captivate 7.
There is any compatibility solution?
Thanks.

They are not backward compatible.

Similar Messages

Cant open older Muse project

I have an older Muse project I'm trying to open. My original desktop site folder has all the pages and assets in it.
I went to open my index.html and it told me to update to the latest version of Muse. I did. Now when I open the updated application,
and I search the site folder I can only see assets folders (images, css, etc) but non of the html pages. If I right click the html page and try to open the application that way Muse opens but just to a blank workspace. Wont load the project.
Baffled
Thanks in Advance
Scott

Hello,
I would suggest you to Search for the .Muse file in your machine. Once you find that you will be able to open that in Muse.
you can search for *.muse by going to Start >> Search Programs and file. This will show you the list of all muse files in your machine. If there is no such file then it can not be reproduced.

Open Captivate 6 projects with Captivate 7 error - loading video

Hi!
I have several projects created by Captivate 6 and now we upgrade to captivate 7.
When I tried to open it with Captivate 7 a Loading video window appears several times, the project is opened but I cannot to do anything because these loading videos are still in process. But nothing happens.
Can you help me?
Thanks!
videos format: .flv

Hello ,
Can you tell me where have you saved your projects ? make sure they must be opened from local computer not from any network location.
Please open a blank project and check are you able to add any video in it .
Can you tell me the eaxct version of Adobe Captivate 7 you are using (Go to Help > About Adobe Captivate)
Thanks and Regards
Himanshu Satija

Opening Captivate 3 projects in Captivate 2

When opening a particular file in Captivate 2, I get an error
that says, Adobe Captivate could not open _______file because it is
either not a supported file type or because the file has been
damaged.
The project was created using Captivate 3 -- is this the
problem? Can I not open Captivate 3 files in Captivate 2?
Can someone with Captivate 3 try to open the file for
me?

Welcome to our community, Jennifer
No existing version of Captivate offers the ability to save
as an older version. But this doesn't mean it can't be done.
If you have both version 2 and version 3 on the same PC, you
might be able to accomplish it by opening each version. Then in
version 2, create a new blank project that is sized identically to
the version 3 project. In version 3, select all the slides and copy
them to the clipboard. Then return to version 2 and paste.
Keep in mind that question slides won't be carried over as
well as anything version 3 specific. And you may also discover that
some of your links fail after doing this. Additionally, you may not
be able to select all slides. You may end up having to do this on a
slide-by-slide basis.
Cheers... Rick

Why can't I open captivate projects on different pcs?

I I have created a project using Adobe Captivate 4 trial version on my home PC (Wondows XP) and published it as html, zip and pdf - all works fine on the home pc but won't open on my work pc, which is also using Adobe Capt. 4, (full licenced version) and Windows XP. I get no error messages when opening the published files, just blank screens. When I try to open the saved project howeveer, I get the error messages attached. I have tried all the suggestions therein with no success.

Hi there
Forums 101: If you want us to actually see images, never Never NEVER attach them. Instead, use the camera icon to insert them.
As for the output files not opening on other PCs, were you certain that you copied ALL the files? Normally there are at least a SWF, HTM and JS file to copy. Depending on what you did with the project, there may be additional files to include.
As for the other machine, are you certain you are using the same Captivate version? You cannot open a CP4 file if you have CP3. Additionally, where is the project located? Local drive or network? If on the network, try moving the file to local drive.
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

Can't open captivate 3 project in Captivate 4

Installed Captivate 4. Captivate 3 still installed (don't
want to delte it until I know Captivate 4 works). I open Captivate
4 and browse to open a project created in Captivate 3. I get a
'Can't open file' message with the error code -2147286928.
Any assistance will be greatly appreciated. Thanks!
mark

Hi Mark
Silly question for you. The project you are attempting to
open in C4 isn't by chance still open in C3 is it?
I know there are issues adding a Captivate output to Robohelp
if the project is still open in Captivate which is what prompted me
to ask.
Cheers... Rick

Can't Open Captivate 3 Project in Captivate 2

I created a Captivate 3 movie and now I need to open and edit
it in Captivate 2 on a separate PC. When I try to open it I'm asked
if I want to Save As or Overwrite the file, odd for a file >
opening process. Regardless, I get a message back that the file is
unsupported or damaged. This occurs with two separate movies, so I
doubt that's the case.
Help!

Hi Mill Creek Guy and welcome to our community
Unfortunately, you cannot open Captivate projects from a
newer version in an older. The only path that works is when moving
from older to newer.
One possible way around this is by creating a totally fresh
blank project in Captivate 2 that is sized identically to the one
you created in 3. Then you open both Captivate 2 and Captivate 3 on
the same PC. Copy slides from the newer to the older. Of course, if
you used features of Captivate 3 that Captivate 2 doesn't know
about, you may see some odd behavior.
Cheers... Rick

Opening Captivate 4 project in 5 adds to slide notes, read by TTS

I have a project that was started in Captivate 4, and when I open it in Captivate 5, it does the conversion and introduces 
 in the slide notes which the TTS speech egnine reads.
First, any ideas on why this would be happening, how to prevent it?
Second, is there a way to do a seach and replace within the slide notes? The regular Find and Replace dialog doesn't show a Search In option for notes.

all,
I actually found the answer to my own question, in a way.
One of my projects apparently was corrupt an it was causing the issue with the disappearing notes. However, after rebooting my computer, clearing the Adobe Captivate Cached Projects, I opened a different project in Adobe Captivate 5, and all the notes were in place. After a while, I figured that as long as I don't open the corrupt file, my notes remain in place. I had to recreate the corrupt file though and save it with a different name.
I also noticed that the files are more likely to get corrupted if they are long (over 70-80 slides long) or if they have a lot of animations (really a lot).
As for the people using Captivate 3.... You may be used to Captivate 3 and it may be hard to switch software, but Captivate 5 is a lot more powerful and has a lot less issues than Captivate 3 ever did. I would reconsider, if I were you...
Sometimes, simply republishing a project helps...
If the "stop" button is a problem, I'd copy all the slides (in the source file) to a fresh new project, except for the one with the stop button; and then I would try to recreate the button that causes the issue, save and republish the new project.

Opening Captivate 2 Project in Version 3...Error

I apologize if this issue has already been raised; however,
I'm getting an
error when opening a CP2 file in CP3. This was originally a
version 1
project, which was opened in version two for some minor
changes. I need to
make two minor tweaks and can't. The file size is
approximately 9 MB.
Allows me to overwrite or save as a different file name. I
have tried both.
A message appears: "Exception Occored" followed by "Adobe
Captivate could
not open "filename.cp" because it is either not a supported
file type or
because the file has been damaged..."
I can open the file in version 2 without difficulty. I want
to use version 3
because I heard that the final .swf file will be smaller
(also, I don't want
to continue using 2 for some projects and 3 for others).
Any clue as to what is going on and how I can get the file
into version 3?
Thanks!

Thanks! This worked for me. Another question...the size of
the cp file is
500KB larger, but the compiled version is slightly smaller.
It looks as
though some of the images in the library were duplicated to
be used for
different backgrounds. Has anyone tried inserting the
original background
and deleting the duplicate? Has it caused problems?
Thanks!
"CatBandit" <[email protected]> wrote in
message
news:[email protected]...
> Hi Brian,
> I think what might be happening is that Captivate 3 is
still reading your
> file
> as a version 1 project. And while CP3 can open CP
projects, I'm not so
> sure it
> will accept the jump from two versions earlier. Just a
thought.
>
> But that doesn't solve your problem, so if I am right
about the above and
> there is a chance I am not), the trick is to make
Captivate 3 "think" that
> it's
> a version 2 file, and see if that helps. Since you still
have version 2,
> that
> trick might be possible (no promises).
>
> 1) Try opening a new project (blank) of the same size in
Captivate 3.
> 2) Then open the target project in Captivate 2.
> 3) With both open, just cut-and-paste the slides from
ver2 to ver3.
>
> I'm thinking it should work for two reasons. First,
there are no objects
> in
> Captivate 2 that are not supported in Captivate 3
(except Question slides
> are
> treated differently and if you have them, you may be
sunk).
>
> Second, if you just cut-and-paste, Windows clipboard
doesn't know or care
> which product, much less which version. All it sees is
"objects", and it
> should copy the slide and all contents without problem,
so long as all
> objects
> are "accepted" by the receiving application (Captivate
version 3).
>
> Hope this makes sense, and works for you. There are
reasons why you may
> not
> be able to use this (system resources if the file is too
large, for
> instance,
> as well as the issue just covered above). But if it
works, it might save
> you
> having multiple product versions cluttering up your hard
drive.
>
> Best of luck, and keep in touch with an update on your
results if you
> would.
> Thanks!
> .
>

Problems opening Captivate 5.5 after CTD

Hi there forum,
When closing a Captivate 5.5 project today, it asked if I wanted to save the file. I said yes. The procedure the save the project commenced and the Captivate progress box appeared as it was going through all its compression techniques etc to close the project. It finished the save, and closed my project file and the progress box disappeared, but just before the actual Captivate shell completely closed off my screen, all of a sudden my laptop 'blue-screened'.
No problem, this laptop has had some CTD's before over its lifespan, (not many, but it has happened) and then everything reboots and starts ok. Only this time, Captivate 5.5 won't start. Big problem! Just to confirm, I have been using Captivate 5.5 for a few years now, never had any PC memory issues or the like and Captivate 5.5 has run seamlessly on the this laptop for the same amount of time. I also have Admin rights.
OK, so rebooted the computer ok. Went to open my project file, and within 2 seconds of opening my .cptx file I get an Adobe window error saying, "Adobe Captivate has encountered a problem and needs to close. We are sorry for the inconvenience." Also on this message box is the standard "Tell Microsoft about the problem", a debug button, send error report button, don't send button, and also "To see what data this error report contains, click here" --> So I Click Here and open another window with then gives me the error signature.
The error signature window says AppName: adobecaptivate.exe AppVer: 5.5.0.257 ModName: cpdatabase.dll ModVer: 5.5.0.257 Offset: 0002c3f6. Then there's an option to find out all the technical details about the problem which just opens up strings and strings of information like a log which really means nothing to me. OK, so I closed all of that. By the way, the debug button doesn't do anything, so not really sure why that exists... it's like a false hope, lol.
OK, so first of all I thought I thought my .cptx file must have been damaged during the save/close process when the PC crashed. So I went to open a different .cptx project file to see if that worked, but unfortunately it didn't, same error popped up. Then I navigated to c://Program Files/Adobe/Captivate 5.5 and tried to hard launch the adobecaptivate.exe file from there. Nup, still the same error.
OK, so then I rebooted my pc a couple of times to see if that would refresh any of my directories and tried again, still, same error on any .cptx Cap5.5 file.
Then I thought I'd find a suitable System restore point and try that. Went back one, then two days of system restore points, to no success. Same error when opening my .cptx files.
Then thought to reinstall Captivate 5.5 over the existing install, thinking it might be damaged program file in the executable directory, and hopefully a fresh install would rectify the problem. Did the install, rebooted, and tried to open my .cptx project file. Still the same error appeared.
Was really struggling now. Hit the forums. Then the only other thing I could find via a brief search was a solution to remove all the deletable fonts from c://Windows/fonts directory as previous problems had reported problems with third party fonts. OK, so removed all the fonts I could, and then tried to open my .cptx file. Still, the same error occurred, only this time in a different font, ha! Restored all my fonts as that too was not the solution.
Then I tried to open my Captivate 5.5 .cptx project file with just Captivate 5. OK, Captivate 5 opens, but then I get the error about cannot open the file due to it being open elsewhere etc..... so I put that down to backward compatibility and that Cap5 won't be able to open Cap5.5 projects. But at least now I know for sure, Captivate 5 opens and works. Tried that numerous times just to make sure, so it's definitely a 5.5 issue.
Failing all of that, my last hope was to try to uninstall Cap 5.5 totally and then reinstall 5.5 all together, but I thought I'd check in here first to see if there's a much simpler solution.
So here I am now, hoping someone may have some ideas for me. I feel I've exhausted everything reasonable to my own PC skills and knowledge of dealing with these types of issues so I really hope I can get some support.
I'm happy to send screen shots, log files, or even join a remote desktop session to get this sorted. I'm using all genuine copies of Cap5 and 5.5 with genuine serials all on a genuine Work laptop, and yes, my problem is genuine
I'm a little stressed as I have some deliverables by Monday and I know it's the weekend!!
Thanks in advance!!
Cheers
Kurt

Hi CarynED,
Due to the urgency of my problem at the time, I actually had my laptop reformatted to get Captivate 5.5 to work for me.
But during the stress, no amount of uninstalling and reinstalling of Cap5 or 5.5 helped unfortunately.
To the credit of the previous two replies before yours (parthvyas and puspendra yadav) Thank you for responding with ideas for solutions and support. I unfortunately didn't get the chance to try either of these two options before I went for a hard reformat.
Since then Captivate 5.5 of course works on a refreshed laptop and instal, and I have now even updated to Captivate 6.
Also no CTD's to report to date either. I think I just had hard luck at the time.
Have you tried either of the above ideas or contacted [email protected] as per above? I'd be keen to see how you get on. Good luck!

Opening Captivate 7 file in Captivate 5

Hi, I need help with my projects made in Adobe Captivate 7. Im having problems opening the project in AC 5. Is this because Im opening them in older version? I know Captivate 7 isnt backward compatible, but I dont need to edit them, I just need to open them and convert to swf. Thanks a lot!

Please see this post for a better understanding of backward compatibility:
http://www.infosemantics.com.au/adobe-captivate-troubleshooting/backward-forward-compatibi lity
You will not be able to open your Cp7 project in Cp5. Period.

Can't open Captivate 6.0 subscription and can't upgrade to Captivate 7.0

I just tried to open Captivate 6.0 and it is asking me to license the software, per usual. I'm on subscription. Normally clicking the License This Software button logs me in with my user account. Because of the upgrade to 7.0, it now stops at a page requiring a serial number.
I can't upgrade to 7.0 because I am on 10.6.8 (Mac) and that's as high as I can get on OS because of my MacBook version.
WTF Adobe??? I have a deadline of tomorrow and need to use your software -- which I have paid for!!!
Have been on hold waiting for Adobe Captivate product team for 55 minutes (and going) now.
You guys had better sort this out. This is ridiculous!
Also... backwards compatability is kind of essential. i.e., saving a Captivate file to a previous version so that co-worker, client, etc can open it if they have a previous version (even InDesign has this... not as easy as Photoshop or Illustrator, but you can still do it at least). Can you please make that a high priority??? Thank you.

Hi Deidre,
Sorry to hear about your problem.
I will make sure you recieve a call as soon as possible from Adobe to provide any possible help.
Please email thed etails of your Subscription and Machine as well as your Contact number to -- [email protected]
Thanks,
Anjaneai

Open Captivate 4 files in Captivate 7?

Can I open Captivate 4 files in Captivate 7?

Nope. But you might be lucky enough to find a download file for an earlier version and just install it as a 30 day trial to upgrade your older files. Captivate 5 through to 6 is what you'd need. A download or disc for any of those versions would get you by.

Urgent: i cant open my project!

i re-installed Leopard then installed FCP, and when i wanted to open my project which i have on an external drive, i get this message: "File's format is too new for this version of the application"
and i cant open the project...
i need help! a month of work is in the project!!

thanx man.. the problem is gone. i had some issues updating it though. the problem was that i like to put all the FCP studio apps in one folder inside the application folder, so it seems that the software update manager couldn't detect FCP. i had to get them out of the folder back into the application folder. it took my time to figure it out, but the problem is solved.
thanx!

Can I open Captivate 8 .cptx files in Captivate 7?

Hello All, Can I open Captivate 8 .cptx files in Captivate 7? If I can, will there be any data loss.
Thanks in advance for your help!!

No you cannot open Cp8 files in Cp7.

Cant open Captivate 8 project in Captivate 7

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