Cant open Illustrator CS6

Have a PC windows 7 been using Illustrator CS6 no problems...now can't open.  Get a pop up window with a big red X   "The operation cannot complete because of an unknown error.  Do I need to reload ?

Hi Tony Lucero,
Please right click on Illustrator and run as admin. If you still encounter the same issue then uninstall and try reinstalling.
Regards,
Romit Sinha

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