Cant open itunes, gives error message, cant locate my music file
as above. i installed a new hdd and my music is now on there, on opening itunes i just get a window saying itunes is unable to locate or create the itunes folder located in my music. file is in there. followed a suggestion that i rename the file path in itunes bin file to new drive name using a text editor, no joy, uninstalled and loaded latest itunes and still the same. windows has sp2 and all updates. any ideas????
no its a new internal hdd, though the fix may be the same? cant see why it would be different both run through the mobo just different conectors and a hdd with no operating system installed, which i,m guessing is the reason itunes cant find my music in windows on the c drive, cos it aint there!!!
Similar Messages
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cant open itunes. get error message 7 followed by error message windows error 127. i have redownloaded new updates with luck. window xp
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
In Windows 7, iTunes gives error message "An iPhone has been detected, but it could not be identified properly. Please disconnect and reconnect the phonon then try again."
I have a iphone 4S. It has been activated on Win 7 computer and synced. But overnight this meassage reappears.I have same error except that i get it even when my phone is not connected.
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iphone disabled, tried to use iTunes to restore, but iTunes gives error message (0XE8000084). How to restore iPhone?
Try here = http://support.apple.com/kb/TS3221
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Error message when copying a music file from PC to BB
I get the following error message when copying a music file. Also I cannot delete any files.
"Cannot copy. The request could not be performed because of an I/O device error."Hello lcoyote and welcome to the BlackBerry Support Community Forums.
Do you get the error on all media files or just one in particular? From where are you trying to delete files?
Is your media card formatted?
If you aren't able to add/remove media, try formatting the card as shown in KB10527
If you currently have photos on the card, try to move them to the computer first as formatting the card will delete all data.
Let me know how you make out
Thanks!
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)! -
I upgraded my OS from Lion to Mountain Lion. After that I can't access or open Itunes anymore. Message says " Itunes library is locked, in a locked disc or I don't have permission to write permission for this file.
Back up all data. Don't continue unless you're sure you can restore from a backup, even if you're unable to log in.
This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
Step 1
If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box marked Allow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.
Triple-click the following line on this page to select it. Copy the selected text to the Clipboard (command-C):
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -R $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password. Nothing will be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command will take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1 or if it doesn't solve the problem.
Boot into Recovery. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open.
In the Terminal window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
▹ Restart
from the menu bar. -
I am unable to connect toitunes i have followed the troubleshooting for unistalling and installing iTunes and i still get this error message and it will not open the following is the error message: The procedure entry point AVCFPlayerAppliesMediaSelectionCriteriaAutomaticallyKey could not be located in the dynamic link library AVFoundationCF.dll.
then i get this other error message also as follows: iTunes was not installed correctly. Please reinstall iTunes error 7 (Windows error 127)
can anyone help me?See Troubleshooting issues with iTunes for Windows updates.
iTunes 11.1.5 was released today and may work better for you.
tt2 -
Cant open Itunes, gives me error. help please...
When I try and open itunes it gives me this error:
The Unstaller has insufficient privileges to modify this file: C:\ProgramFiles\iTunes\iTunes.Resources\Recovery.ipsw.
Then I click OK then it gives me:
Problem with Shortcut: Fatal error during installation.
I tried reinstalling and uninstalling iTunes and it will not allow me to do either.
Any ideas? Thanks.It sounds as though you need to cleanup your installer files.
This link on trouble installing iTunes should help:
http://docs.info.apple.com/article.html?artnum=93976
You need General Installation Troubleshooting
Before you start I would download a fresh copy of iTunes as well as the stand alone QUicktime and the Miscrosoft installer cleanup utility:
http://www.apple.com/quicktime/download/win.html
http://www.apple.com/itunes/download/
http://support.microsoft.com/kb/290301/
When you are doing the uninstall section, don't worry if the uninstaller fails for a program, go on with the clean up of files and folder as given.
The really important part is the bit where you use the Microsoft installer cleanup utility to cleanup your installer files.
You probably don't need to worry about doing the "Disable conflicting software" section. -
ITunes gives error message when I try to open it
iTunes recently stopped working on my iMac... Any help is greatly appreciated. Here is a copy of the error:
Process: iTunes [2610]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 11.0.1 (11.0.1)
Build Info: iTunes-1101012001000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [147]
User ID: 501
Date/Time: 2013-02-18 08:53:06.406 -0600
OS Version: Mac OS X 10.8.2 (12C60)
Report Version: 10
Interval Since Last Report: 12078 sec
Crashes Since Last Report: 6
Per-App Crashes Since Last Report: 6
Anonymous UUID: BE3D6997-8E93-2932-56A4-D021F8BFEAC0
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
symbol is not in trie in /Applications/iTunes.app/Contents/MacOS/iTunes
Binary Images:
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0x1079cc000 - 0x107a53fff com.apple.iTunes.iPodUpdater (10.7 - 10.7) <D403994A-85E9-3530-9268-D4BFCF426615> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x107a9c000 - 0x107accff7 com.apple.avfoundationcf (2.0 - 97) <2A56182A-C5DA-311E-9C1E-26FB0FFAF968> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
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0x107b0d000 - 0x107b11fff com.apple.iPod (1.7 - 20) <6C90CD43-C5D5-359D-9A4D-E12A337A7ED1> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x107b1c000 - 0x107e48ff7 +libgnsdk_dsp.1.9.5.dylib (1.9.5) <14636B08-4D26-54CA-3EE8-247B2B708AF0> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.5.dylib
0x107e72000 - 0x107ea9ff7 +libgnsdk_musicid.1.9.5.dylib (1.9.5) <C034C2ED-6A46-315F-89C8-8D54A937B255> /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.5.dylib
0x107ebb000 - 0x107f91fe7 +libgnsdk_sdkmanager.1.9.5.dylib (1.9.5) <D144E870-FABC-E19E-452E-A33D19595B19> /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.5.dylib
0x107fb4000 - 0x107ff7ff7 +libgnsdk_submit.1.9.5.dylib (1.9.5) <6689251D-098B-0F8D-08CC-785271E98540> /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.9.5.dylib
0x7fff65e83000 - 0x7fff65eb793f dyld (210.2.3) <36CAA36E-72BC-3E48-96D9-B96A2DF77730> /usr/lib/dyld
0x7fff8b909000 - 0x7fff8ba22ff7 com.apple.ImageIO.framework (3.2.0 - 845) <553B9828-A7D9-3AE4-A214-1C33417545FD> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff8ba23000 - 0x7fff8bac0ff7 com.apple.PDFKit (2.7.2 - 2.7.2) <DE5BE2EF-2570-3792-B1C3-AAD45765F533> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
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0x7fff9674a000 - 0x7fff967caff7 com.apple.ApplicationServices.ATS (332 - 341.1) <BD83B039-AB25-3E3E-9975-A67DAE66988B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff96a30000 - 0x7fff96a32fff com.apple.TrustEvaluationAgent (2.0 - 23) <A97D348B-32BF-3E52-8DF2-59BFAD21E1A3> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff96a33000 - 0x7fff96a61ff7 libsystem_m.dylib (3022.6) <B434BE5C-25AB-3EBD-BAA7-5304B34E3441> /usr/lib/system/libsystem_m.dylib
0x7fff96b32000 - 0x7fff96b32fff com.apple.Accelerate (1.8 - Accelerate 1.8) <6AD48543-0864-3D40-80CE-01F184F24B45> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff96b35000 - 0x7fff96e65ff7 com.apple.HIToolbox (2.0 - 625) <317F75F7-4B0F-35F5-89A7-F20BA60AC944> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff96e66000 - 0x7fff96e75ff7 libxar.1.dylib (105) <370ED355-E516-311E-BAFD-D80633A84BE1> /usr/lib/libxar.1.dylib
0x7fff96eb1000 - 0x7fff96ebfff7 libsystem_network.dylib (77.10) <0D99F24E-56FE-380F-B81B-4A4C630EE587> /usr/lib/system/libsystem_network.dylib
0x7fff96ec0000 - 0x7fff96f16ff7 com.apple.opencl (2.1.20 - 2.1.20) <AF142CA4-EA1D-31B0-A48F-AA2B75D4309E> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff97317000 - 0x7fff97366ff7 libFontRegistry.dylib (100) <2E03D7DA-9B8F-31BB-8FB5-3D3B6272127F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff97367000 - 0x7fff973abfff libcups.2.dylib (327) <9B3F3321-D2BC-3195-BF20-4008FC52A390> /usr/lib/libcups.2.dylib
0x7fff976a3000 - 0x7fff97700ff7 com.apple.AE (645.3 - 645.3) <FF867ACA-8628-3E5A-8FA0-AF429B42C5D7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff97701000 - 0x7fff97710ff7 com.apple.opengl (1.8.6 - 1.8.6) <720CC06C-0D01-37AE-BB3D-D7F0242B262A> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff97711000 - 0x7fff977e4ff7 com.apple.DiscRecording (7.0 - 7000.2.4) <E5F3F320-1049-32D8-8189-916EF5C40A1A> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x7fff97873000 - 0x7fff978dcfff libstdc++.6.dylib (56) <EAA2B53E-EADE-39CF-A0EF-FB9D4940672A> /usr/lib/libstdc++.6.dylib
0x7fff978dd000 - 0x7fff978feff7 libCRFSuite.dylib (33) <736ABE58-8DED-3289-A042-C25AF7AE5B23> /usr/lib/libCRFSuite.dylib
0x7fff978ff000 - 0x7fff97901ff7 libunc.dylib (25) <92805328-CD36-34FF-9436-571AB0485072> /usr/lib/system/libunc.dylib
0x7fff97902000 - 0x7fff9790dff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <C12962D5-85FB-349E-AA56-64F4F487F219> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x7fff9790e000 - 0x7fff9794bfe7 libGLImage.dylib (8.6.1) <7F31DD61-3110-3541-A9BB-035CD1262E50> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff9794c000 - 0x7fff97994fff com.apple.framework.CoreWiFi (1.0 - 100.10) <0E863B4A-1094-3F8D-BEDE-D99537E9C588> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x7fff97995000 - 0x7fff97997fff com.apple.securityhi (4.0 - 55002) <26E6D477-EF61-351F-BA8C-67824AA231C6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff97998000 - 0x7fff979c2ff7 com.apple.CoreVideo (1.8 - 99.3) <C424838A-889C-39E5-8108-FD05C93D26A0> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff97ad7000 - 0x7fff97adefff com.apple.NetFS (5.0 - 4.0) <82E24B9A-7742-3DA3-9E99-ED267D98C05E> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff97adf000 - 0x7fff98287fff com.apple.CoreAUC (6.16.00 - 6.16.00) <B0B4B5B8-6F8F-3221-9128-313E3B8C695D> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x7fff98288000 - 0x7fff985e4fff com.apple.Foundation (6.8 - 945.11) <A5D41956-A354-3ACC-9355-BE200072223B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff985e5000 - 0x7fff986a2ff7 com.apple.ColorSync (4.8.0 - 4.8.0) <6CE333AE-EDDB-3768-9598-9DB38041DC55> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff986a3000 - 0x7fff986f0fff com.apple.CoreMediaIO (301.0 - 4147) <3B748499-C173-357B-976C-9FF257C5171E> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x7fff986f1000 - 0x7fff9888cfef com.apple.vImage (6.0 - 6.0) <FAE13169-295A-33A5-8E6B-7C2CC1407FA7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
Model: iMac12,2, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.7 GHz, 32 GB, SMC 1.72f2
Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1333 MHz, 0x0000, 0x000000000000000000000000000000000000
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1333 MHz, 0x0000, 0x000000000000000000000000000000000000
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1333 MHz, 0x0000, 0x000000000000000000000000000000000000
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1333 MHz, 0x0000, 0x000000000000000000000000000000000000
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.70.23-P2P
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: WDC WD1001FALS-403AA0, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5690H
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: My Book 111A, 0x1058 (Western Digital Technologies, Inc.), 0x111a, 0xfa120000 / 5
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 9
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfd140000 / 5
USB Device: Apple Keyboard, apple_vendor_id, 0x024f, 0xfd142000 / 6
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 3iTunes recently stopped working on my iMac... Any help is greatly appreciated. Here is a copy of the error:
Process: iTunes [2610]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 11.0.1 (11.0.1)
Build Info: iTunes-1101012001000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [147]
User ID: 501
Date/Time: 2013-02-18 08:53:06.406 -0600
OS Version: Mac OS X 10.8.2 (12C60)
Report Version: 10
Interval Since Last Report: 12078 sec
Crashes Since Last Report: 6
Per-App Crashes Since Last Report: 6
Anonymous UUID: BE3D6997-8E93-2932-56A4-D021F8BFEAC0
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
symbol is not in trie in /Applications/iTunes.app/Contents/MacOS/iTunes
Binary Images:
0x106283000 - 0x107662ff7 com.apple.iTunes (11.0.1 - 11.0.1) <7549F589-839F-3333-A22E-96E286948A74> /Applications/iTunes.app/Contents/MacOS/iTunes
0x1079cc000 - 0x107a53fff com.apple.iTunes.iPodUpdater (10.7 - 10.7) <D403994A-85E9-3530-9268-D4BFCF426615> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x107a9c000 - 0x107accff7 com.apple.avfoundationcf (2.0 - 97) <2A56182A-C5DA-311E-9C1E-26FB0FFAF968> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
0x107aff000 - 0x107b04fff com.apple.agl (3.2.1 - AGL-3.2.1) <F3FD497C-AEB8-35CB-92D4-1669B941435F> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x107b0d000 - 0x107b11fff com.apple.iPod (1.7 - 20) <6C90CD43-C5D5-359D-9A4D-E12A337A7ED1> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x107b1c000 - 0x107e48ff7 +libgnsdk_dsp.1.9.5.dylib (1.9.5) <14636B08-4D26-54CA-3EE8-247B2B708AF0> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.5.dylib
0x107e72000 - 0x107ea9ff7 +libgnsdk_musicid.1.9.5.dylib (1.9.5) <C034C2ED-6A46-315F-89C8-8D54A937B255> /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.5.dylib
0x107ebb000 - 0x107f91fe7 +libgnsdk_sdkmanager.1.9.5.dylib (1.9.5) <D144E870-FABC-E19E-452E-A33D19595B19> /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.5.dylib
0x107fb4000 - 0x107ff7ff7 +libgnsdk_submit.1.9.5.dylib (1.9.5) <6689251D-098B-0F8D-08CC-785271E98540> /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.9.5.dylib
0x7fff65e83000 - 0x7fff65eb793f dyld (210.2.3) <36CAA36E-72BC-3E48-96D9-B96A2DF77730> /usr/lib/dyld
0x7fff8b909000 - 0x7fff8ba22ff7 com.apple.ImageIO.framework (3.2.0 - 845) <553B9828-A7D9-3AE4-A214-1C33417545FD> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff8ba23000 - 0x7fff8bac0ff7 com.apple.PDFKit (2.7.2 - 2.7.2) <DE5BE2EF-2570-3792-B1C3-AAD45765F533> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x7fff8bb11000 - 0x7fff8bbb7ff7 com.apple.CoreServices.OSServices (557.4 - 557.4) <841878A8-6F3E-300D-8F01-444B3CC1F41D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff8bbb8000 - 0x7fff8bbccfff libGL.dylib (8.6.1) <2E00615F-97F5-34EB-BE07-75A24F3C18D7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff8bbcd000 - 0x7fff8bbd2fff com.apple.OpenDirectory (10.8 - 151.10) <CF44120B-9B01-32DD-852E-C9C0E1243FC0> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff8bbd3000 - 0x7fff8bbf5ff7 libxpc.dylib (140.41) <FAC04D8B-680E-325F-8F0C-DD69859D0E01> /usr/lib/system/libxpc.dylib
0x7fff8bbf6000 - 0x7fff8bc77fff com.apple.Metadata (10.7.0 - 707.3) <A45D75C1-B311-39F0-AF4A-63FCCC098C1D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff8bcbe000 - 0x7fff8bcd3ff7 libdispatch.dylib (228.23) <D26996BF-FC57-39EB-8829-F63585561E09> /usr/lib/system/libdispatch.dylib
0x7fff8bcd4000 - 0x7fff8bcf1fff com.apple.openscripting (1.3.6 - 148.2) <33B87CFB-CACC-3EBC-893D-38AECB94FB8A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff8bcf2000 - 0x7fff8c91fff7 com.apple.AppKit (6.8 - 1187.34) <1FF64844-EB62-3F96-AED7-6525B7CCEC23> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff8c920000 - 0x7fff8c99fff7 com.apple.securityfoundation (6.0 - 55115.4) <8676E0DF-295F-3690-BDAA-6C9C1D210B88> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff8c9a0000 - 0x7fff8c9a4fff libpam.2.dylib (20) <C8F45864-5B58-3237-87E1-2C258A1D73B8> /usr/lib/libpam.2.dylib
0x7fff8c9a5000 - 0x7fff8c9a5ffd com.apple.audio.units.AudioUnit (1.8 - 1.8) <29E2C990-3617-3FA2-BDD7-DB7DF493E443> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff8c9a6000 - 0x7fff8caa3ff7 libxml2.2.dylib (22.3) <47B09CB2-C636-3024-8B55-6040F7829B4C> /usr/lib/libxml2.2.dylib
0x7fff8caa4000 - 0x7fff8cac3ff7 com.apple.ChunkingLibrary (2.0 - 133.2) <D2A746DE-002A-3C6C-961E-BE94E71DB835> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x7fff8cac4000 - 0x7fff8cebbfff libLAPACK.dylib (1073.4) <D632EC8B-2BA0-3853-800A-20DA00A1091C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff8cebc000 - 0x7fff8ced0fff com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) <94EDF2AB-809C-3D15-BED5-7AD45B2A7C16> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff8ced1000 - 0x7fff8cedcfff libsystem_notify.dylib (98.5) <C49275CC-835A-3207-AFBA-8C01374927B6> /usr/lib/system/libsystem_notify.dylib
0x7fff8cf6d000 - 0x7fff8cfc3fff com.apple.HIServices (1.20 - 417) <A1129272-FEC8-350B-BA26-5A97F23C413D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff8cfc9000 - 0x7fff8cff4fff libxslt.1.dylib (11.3) <441776B8-9130-3893-956F-39C85FFA644F> /usr/lib/libxslt.1.dylib
0x7fff8cff7000 - 0x7fff8d046ff7 libcorecrypto.dylib (106.2) <CE0C29A3-C420-339B-ADAA-52F4683233CC> /usr/lib/system/libcorecrypto.dylib
0x7fff8d062000 - 0x7fff8d064fff libquarantine.dylib (52) <4BE2E642-A14F-340A-B482-5BD2AEFD9C24> /usr/lib/system/libquarantine.dylib
0x7fff8d065000 - 0x7fff8d0afff7 libGLU.dylib (8.6.1) <DF45C1E3-3884-3991-B84F-F39B482E8BF8> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff8d106000 - 0x7fff8d277ff7 com.apple.QTKit (7.7.1 - 2599.13) <5B24A892-ED69-3C01-8B00-DF3AD81A20D4> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x7fff8d2fb000 - 0x7fff8d33aff7 com.apple.QD (3.42 - 285) <8DF36FCA-C06B-30F4-A631-7BE2FF7E56D1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff8d33b000 - 0x7fff8d33bfff com.apple.Cocoa (6.7 - 19) <1F77945C-F37A-3171-B22E-F7AB0FCBB4D4> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff8d33c000 - 0x7fff8d342fff libmacho.dylib (829) <BF332AD9-E89F-387E-92A4-6E1AB74BD4D9> /usr/lib/system/libmacho.dylib
0x7fff8d343000 - 0x7fff8d4f1fff com.apple.QuartzCore (1.8 - 304.0) <897FAA5D-FF13-33FE-878B-B164D684F019> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff8d4f2000 - 0x7fff8d511ff7 libresolv.9.dylib (51) <0882DC2D-A892-31FF-AD8C-0BB518C48B23> /usr/lib/libresolv.9.dylib
0x7fff8d513000 - 0x7fff8d528fff com.apple.ImageCapture (8.0 - 8.0) <17A45CE6-7DA3-36A5-B7EF-72BC136981AE> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff8d529000 - 0x7fff8d64192f libobjc.A.dylib (532.2) <90D31928-F48D-3E37-874F-220A51FD9E37> /usr/lib/libobjc.A.dylib
0x7fff8d642000 - 0x7fff8d64ffff com.apple.AppleFSCompression (49 - 1.0) <5508344A-2A7E-3122-9562-6F363910A80E> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x7fff8d9a6000 - 0x7fff8d9b0fff com.apple.speech.recognition.framework (4.1.5 - 4.1.5) <D803919C-3102-3515-A178-61E9C86C46A1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff8d9b1000 - 0x7fff8d9b6fff libcache.dylib (57) <65187C6E-3FBF-3EB8-A1AA-389445E2984D> /usr/lib/system/libcache.dylib
0x7fff8dcfb000 - 0x7fff8dd46fff com.apple.framework.CoreWLAN (3.0.1 - 301.11) <8370178E-438C-375C-AA41-A8DEE60B8636> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff8dd47000 - 0x7fff8dd81fff com.apple.GSS (3.0 - 2.0) <0BDF8090-5EF4-3759-94DE-8521D74188AA> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff8deac000 - 0x7fff8dec6fff com.apple.CoreMediaAuthoring (2.1 - 914) <23F2B9D0-7B73-3C42-8EDC-8ADBF9C7B8C2> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x7fff8dec7000 - 0x7fff8dec9ff7 com.apple.print.framework.Print (8.0 - 258) <34666CC2-B86D-3313-B3B6-A9977AD593DA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff8deca000 - 0x7fff8df4cfff com.apple.Heimdal (3.0 - 2.0) <660A6C64-4912-32C8-A332-B64164032A2D> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff8dfbd000 - 0x7fff8e017fff com.apple.print.framework.PrintCore (8.1 - 387.1) <1FA17B75-33E6-35BD-9198-35F92E37B248> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff8e018000 - 0x7fff8e06fff7 com.apple.ScalableUserInterface (1.0 - 1) <F1D43DFB-1796-361B-AD4B-39F1EED3BE19> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x7fff8e070000 - 0x7fff8e314fff com.apple.CoreImage (8.2.2 - 1.0.1) <930B0B23-DD84-3B0C-B5A9-C09B7068A6F0> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff8e315000 - 0x7fff8e5c3fff com.apple.imageKit (2.2 - 667) <66A64289-6259-335E-9D8C-E3E02ECE7837> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
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0x7fff962b9000 - 0x7fff96321fff libvDSP.dylib (380.6) <CD4C5EEB-9E63-30C4-8103-7A5EAEA0BE60> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff9634b000 - 0x7fff96397ff7 libauto.dylib (185.1) <73CDC482-16E3-3FC7-9BB4-FBA2DA44DBC2> /usr/lib/libauto.dylib
0x7fff96398000 - 0x7fff96398fff com.apple.CoreServices (57 - 57) <9DD44CB0-C644-35C3-8F57-0B41B3EC147D> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff96399000 - 0x7fff9639dfff libGIF.dylib (845) <2690CE83-E934-3EF8-A30A-996EDADCE3E4> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff9639e000 - 0x7fff9639efff libkeymgr.dylib (25) <CC9E3394-BE16-397F-926B-E579B60EE429> /usr/lib/system/libkeymgr.dylib
0x7fff9639f000 - 0x7fff9639ffff com.apple.vecLib (3.8 - vecLib 3.8) <794317C7-4E38-338A-A874-5E18001C8503> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff963a5000 - 0x7fff963cdfff libJPEG.dylib (845) <A32618D7-FB91-3EE2-A105-5407B2F3F8D8> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff963ce000 - 0x7fff966e5ff7 com.apple.CoreServices.CarbonCore (1037.3 - 1037.3) <DF7CABCA-F2CB-345B-8EFF-F0F4E937B7FF> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff9674a000 - 0x7fff967caff7 com.apple.ApplicationServices.ATS (332 - 341.1) <BD83B039-AB25-3E3E-9975-A67DAE66988B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff96a30000 - 0x7fff96a32fff com.apple.TrustEvaluationAgent (2.0 - 23) <A97D348B-32BF-3E52-8DF2-59BFAD21E1A3> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff96a33000 - 0x7fff96a61ff7 libsystem_m.dylib (3022.6) <B434BE5C-25AB-3EBD-BAA7-5304B34E3441> /usr/lib/system/libsystem_m.dylib
0x7fff96b32000 - 0x7fff96b32fff com.apple.Accelerate (1.8 - Accelerate 1.8) <6AD48543-0864-3D40-80CE-01F184F24B45> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff96b35000 - 0x7fff96e65ff7 com.apple.HIToolbox (2.0 - 625) <317F75F7-4B0F-35F5-89A7-F20BA60AC944> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff96e66000 - 0x7fff96e75ff7 libxar.1.dylib (105) <370ED355-E516-311E-BAFD-D80633A84BE1> /usr/lib/libxar.1.dylib
0x7fff96eb1000 - 0x7fff96ebfff7 libsystem_network.dylib (77.10) <0D99F24E-56FE-380F-B81B-4A4C630EE587> /usr/lib/system/libsystem_network.dylib
0x7fff96ec0000 - 0x7fff96f16ff7 com.apple.opencl (2.1.20 - 2.1.20) <AF142CA4-EA1D-31B0-A48F-AA2B75D4309E> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff97317000 - 0x7fff97366ff7 libFontRegistry.dylib (100) <2E03D7DA-9B8F-31BB-8FB5-3D3B6272127F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff97367000 - 0x7fff973abfff libcups.2.dylib (327) <9B3F3321-D2BC-3195-BF20-4008FC52A390> /usr/lib/libcups.2.dylib
0x7fff976a3000 - 0x7fff97700ff7 com.apple.AE (645.3 - 645.3) <FF867ACA-8628-3E5A-8FA0-AF429B42C5D7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff97701000 - 0x7fff97710ff7 com.apple.opengl (1.8.6 - 1.8.6) <720CC06C-0D01-37AE-BB3D-D7F0242B262A> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff97711000 - 0x7fff977e4ff7 com.apple.DiscRecording (7.0 - 7000.2.4) <E5F3F320-1049-32D8-8189-916EF5C40A1A> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x7fff97873000 - 0x7fff978dcfff libstdc++.6.dylib (56) <EAA2B53E-EADE-39CF-A0EF-FB9D4940672A> /usr/lib/libstdc++.6.dylib
0x7fff978dd000 - 0x7fff978feff7 libCRFSuite.dylib (33) <736ABE58-8DED-3289-A042-C25AF7AE5B23> /usr/lib/libCRFSuite.dylib
0x7fff978ff000 - 0x7fff97901ff7 libunc.dylib (25) <92805328-CD36-34FF-9436-571AB0485072> /usr/lib/system/libunc.dylib
0x7fff97902000 - 0x7fff9790dff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <C12962D5-85FB-349E-AA56-64F4F487F219> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x7fff9790e000 - 0x7fff9794bfe7 libGLImage.dylib (8.6.1) <7F31DD61-3110-3541-A9BB-035CD1262E50> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff9794c000 - 0x7fff97994fff com.apple.framework.CoreWiFi (1.0 - 100.10) <0E863B4A-1094-3F8D-BEDE-D99537E9C588> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x7fff97995000 - 0x7fff97997fff com.apple.securityhi (4.0 - 55002) <26E6D477-EF61-351F-BA8C-67824AA231C6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff97998000 - 0x7fff979c2ff7 com.apple.CoreVideo (1.8 - 99.3) <C424838A-889C-39E5-8108-FD05C93D26A0> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff97ad7000 - 0x7fff97adefff com.apple.NetFS (5.0 - 4.0) <82E24B9A-7742-3DA3-9E99-ED267D98C05E> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff97adf000 - 0x7fff98287fff com.apple.CoreAUC (6.16.00 - 6.16.00) <B0B4B5B8-6F8F-3221-9128-313E3B8C695D> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x7fff98288000 - 0x7fff985e4fff com.apple.Foundation (6.8 - 945.11) <A5D41956-A354-3ACC-9355-BE200072223B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff985e5000 - 0x7fff986a2ff7 com.apple.ColorSync (4.8.0 - 4.8.0) <6CE333AE-EDDB-3768-9598-9DB38041DC55> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff986a3000 - 0x7fff986f0fff com.apple.CoreMediaIO (301.0 - 4147) <3B748499-C173-357B-976C-9FF257C5171E> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x7fff986f1000 - 0x7fff9888cfef com.apple.vImage (6.0 - 6.0) <FAE13169-295A-33A5-8E6B-7C2CC1407FA7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
Model: iMac12,2, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.7 GHz, 32 GB, SMC 1.72f2
Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1333 MHz, 0x0000, 0x000000000000000000000000000000000000
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1333 MHz, 0x0000, 0x000000000000000000000000000000000000
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1333 MHz, 0x0000, 0x000000000000000000000000000000000000
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1333 MHz, 0x0000, 0x000000000000000000000000000000000000
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.70.23-P2P
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: WDC WD1001FALS-403AA0, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5690H
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: My Book 111A, 0x1058 (Western Digital Technologies, Inc.), 0x111a, 0xfa120000 / 5
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 9
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfd140000 / 5
USB Device: Apple Keyboard, apple_vendor_id, 0x024f, 0xfd142000 / 6
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 3 -
Open itunes get error message, can't find iTunes folder! & doesn't open!
Hi, I have Downloaded iTunes but it some how has installed itself onto a USB pen drive that I had connected at the time. I have unplugged this and downloaded iTunes again...which seemed to go ok but when I click the iTunes icon an error message appears ' Cannot find iTunes folder, this is normally located in the My Music Folder' and will not open iTunes. I plug the USB pen in and it works fine! I have tried to copy & paste the files on the USB pen but it doesn't copy them properly...can anyone help?
Hello mvguillet,
Thank you for the details of the issue you are experiencing with installing the latest iTunes update. I recommend following the steps below:
Resolution
Follow these steps to resolve the issue:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
I understand that you have already uninstalled iTunes, but when you get to this step, it is important to uninstall iTunes and the related components in the order listed in the link for that step.
You can find the full article here:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Can't open iTunes, no error message
I have the itunes icon on my windows but when I open itunes it will pause for a bit with the hourglass thing and then nothing. I looked in my task manager and it doesn't show anything running. I don't get any kind of error message, any ideas???
Does Quicktime work, if not does it give an error message.
If quicktime works then:
A couple of things to try, spyware can sometimes do this so do a scan. There is a free spyware scanner here:
http://www.ewido.net/en/download/
Then take a look at this article on troubleshooting launch problems.
http://docs.info.apple.com/article.html?artnum=302856
I would start with the bit about digital signing at the bottom as this can cause error message free failures. -
Can not open iTunes, get error message 126
Unable to upgrade iTunes to lasted version. Got error message about a missing file. Tried to uninstall and reinstalled, after deleting Temp folder from C drive, but still get error message 126. Can anyone tell me what I need to do?
Hello mvguillet,
Thank you for the details of the issue you are experiencing with installing the latest iTunes update. I recommend following the steps below:
Resolution
Follow these steps to resolve the issue:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
I understand that you have already uninstalled iTunes, but when you get to this step, it is important to uninstall iTunes and the related components in the order listed in the link for that step.
You can find the full article here:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Thank you for using Apple Support Communities.
Best,
Sheila M. -
When trying to open itunes. Error message: iTunes.exe - Bad Image
I am unable to open iTunes and I recive this message when I open it up, "The application or DLL C:/WINDOWS/system32/softpub.dll is not a valid Windows image. Please check this against your installation diskette." Any help to what this means? Thanks
From http://support.apple.com/kb/TS1421 ::
Fix digital signing of Windows drivers
In some cases an issue with the digital signing of certain Windows XP drivers can prevent iTunes from launching. Use the following steps to correct such issues:
1. Highlight all of the following 4 lines of text that begin with regsvr32 and then choose Copy from the Edit menu of your web browser:
regsvr32 /s wintrust.dll
regsvr32 /s softpub.dll
regsvr32 /s mssip32.dll
regsvr32 /s initpki.dll
2. Open the Notepad program by navigating to:
Start > All Programs > Accessories > Notepad
3. In Notepad, choose Paste from the Edit menu. Note: make sure that the text that appears in Notepad is the same as what is shown above.
4. From the File menu, choose Save As.
5. In the File name: field type iTunes.bat and save the file to the Desktop.
6. Close Notepad and locate the iTunes.bat file. It should appear on the Desktop.
7. Double-click the file and you will see a black window appear on the screen for about a minute. Wait until the window automatically disappears and proceed to the next step.
8. The iTunes.bat file can be deleted at this time.
9. Try opening iTunes again.
Let us know what happens
CG -
When I plug in my iPod Classic, it is visible in My Computer, but iTunes gives an error message saying "The software required for this iPod is not installed corectly. Please reinstall iTunes to install the required software." It started completely randomly and now does it every time. I completely wiped out iTunes and reinstalled it via the intructions from this website, but it is still doing the same thing. Furthermore, when I go to Start, All Programs, the iTunes folder contains no data AND the desktop shortcup does nothing when clicked on. I have to go to Start, Run, and type in itunes.exe in order to run the program. Can anyone tell me what is going on?
Do one or more of the following
> Restart your computer
> Uninstall & Reinstall iTunes
> Reset iDevice (won't erase everything)
> Go to My Computer (windows xp) or Computer (windows vista & 7) and see if iDevice shows
> Restore the iDevice completely (will erase everything)
> Make sure the iTunes and/or iOS firmware is up-to-date.
The ones I cross over is the ones you don't have to do. This should help -
I am not able to open my iTunes on my HP pavilion dv7-3173nr entertainment notebook: I receive error message: The file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes". How can I correct this so that I can open my iTunes on my notebook?? dorothy278
The file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes".
Try the following user tip:
Empty/corrupt iTunes library after upgrade/crash
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