Cant open itunes store.

error message says "connection timed out"

Hello raeannandjeff
Welcome to Apple Support Communities!
First, make sure your itunes store id and password is correct, second, for some reasons, your Mac may experience hard drive bad sector that happened to me before. Once the hard drive got a bad sector, I was unable to sign in to App Store. Consider to try to repair your disk using Disk Utility, the best way to start Disk Utility is: Press Option before and after the startup tone, you will be prompted to a screen, click on the Recovery Partition and startup Disk Utility. If you cannot find the Recovery Partition, press Command + R to enter recovery partition. Once you have entered the recovery partition, click on disk utilities and click on Macintosh HD then click on Verify Disk, if it says repair is required and something like that, click on Repair Disk. If none of those options are greyed, click on Verify Disk Permissions or Repair Disk Permissions.
Reboot your Mac and try to sign in to iTunes Store.
It fixed the App Store problem of mines by fixing the corruped directory of my Hard drive, maybe your problem is the same! Try it!
Cheers,
Jimmy

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