Cant open pdf in reader 9 but can in 7

I have recently upgraded to adobe reader 9. when I open a pdf I get the first 2 pages and the rest are blank. This file could previously be read using reader version 7 and lower. I have also tried the same document on other machines to find the same result. I obviosly cant downgrade my reader. Does anyone have any sugestions? This occures when using windows vista or xp!

Using Windwos XP. All of a sudden Adobe 9 isn't working to download a pdf from any web sites. Getting this message "There is a problem with Adobe Acrobat/Reader. Please exit Adobe Acrobat Reader and try again."
I have unstalled and reinstalled to no avail. Even tried downloading adobe 8, but get adobe 9 instead.

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Installed Pro 9 and Reader 9 now cannot open pdf from web, but can from an email?

Installed Both Adobe Acrobat 9 professional and reader 9 yesterday on co worker machine. Went to open a pdf attachement in email no problem. Went to web to download and open a pdf and will not let her, giving co worker the error message need reader 8 or 9 to open this document!
have unistalled 9 reader and reinstalled same problem.
So then uninstalled reader 9 and can now open pdf from the web
My machine has both on and no problems.
Thank YOU for your help!!

It may be that you will need to uninstall Reader and Repair Acrobat after the uninstall. Adobe does not recommend the installation of both products. Since you have already done the uninstall and things work fine with just Acrobat, leave things alone as that is the recommended installation.

Can't open PDF on MAC --BUT can on Windows

I have downloaded and installed the latest version of Adobe reader --- When I download a pdf on my mac Adobe-Reader won't open it.. BUT if I download it on windows, copy it to a thumb drive and load it on my MAC the A-reader on Mac will open it . Would appreciate any input on what is going on.

Mac HD/Library/Internet Plug-ins
Trash the AdobePDFViewer.plugin and AdobePDFViewerNPAPI.plugin files
Mac HD/Applications
Trash the Adobe Reader app
[user]/Library/Preferences
Trash the com.adobe.Reader.plist file
To access the [user]/Library, hold the "Option" key and click "Go" from the FInder menu.
Mac HD/Library/Application Support/Adobe
Trash the Reader folder (the whole folder)
Empty the Trash.
Download the FULL installer here: http://get.adobe.com/reader/enterprise/
Quit your browser and reinstall Reader.
Launch it from the Applications folder and accept the license agreement.
You should have no problems downloading PDFs with Safari.

Hi i cANT OPEN PDF FILE FROM ATTACHMENT CAN U TELL ME HOW

HOW CAN I OPEN PDF FILE FROM ATTACHMENT

Attachment to what?
Have you tried saving the attachment to your computer then launching Adobe Reader and using File>Open to open it?

Cant open pdf file ..it says....the adobe/acrobat reader that is running can not be used to view PDF files in a web browser. please exit adobe/acrobat reader and exit your web brouser and try again

cant open pdf file ..it says....The adobe/acrobat reader that is running can not be used to view PDF files in a web browser. please exit adobe/acrobat reader and exit your web browser and try again

-> [[Troubleshooting extensions and themes]]
-> Clear Cookies & Cache
* https://support.mozilla.com/en-US/kb/Template:clearCookiesCache
-> [[How to clear the cache#w_clear-the-cache|Clear the Network Cache]]
'''Plugins Updates'''
Your Flash plugin is quite older. You need to update it.
* Adobe Flash Player 11.0.1.152 (3.59 MB)
* http://get.adobe.com/flashplayer/
Your Java plugin is quite older. You need to update it.
* Java Version 6 Update 29
* http://java.com/en/download/index.jsp
* [[Using the Java plugin with Firefox]]
-> Update All your Firefox Plugins
* https://www-dev.allizom.org/en-US/plugincheck/
* http://www.mozilla.com/en-US/plugincheck/
'''When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)'''
Check and tell if its working.

Can open adobe reader, but can't open a pdf.

can open adobe reader, but can't open a pdf. have uninstalled reader 2 times and reinstalled it, but still get same results. running windows xp.

Three things to try...
Using Windows Explorer navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement
Can you open Adobe Reader by itself? If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
It could even be a malware issue; see http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html
P.S. this is a public forum; please do not post your telephone numbers or other private data (email signature!)

I have adobe reader but cant open pdfs from emails. Why?

Getting very frustrated as recently cant open pdfs sent to me by emails although I have Adobe reader app on my tablet. Comes up with message Open file failed. Help please
Donut1950

donut1950,
Would you provide more information about your problem so that we can troubleshoot?
What is the version of your Adobe Reader for Android?
What is the version of Android OS?
What is the mail app do you use to read email on Android?
When you try to open an PDF attachment, do you see the dialog "Compete action using" with the Adobe Reader icon? Does the dialog have "Always" and "Just Once"?
Could you tell us the exact error message that you see when you try to open an PDF attachment?
Does the problem happen with ONE particular PDF attachment? Or does it happen with any PDF attachments all the time?

HT1338 Cant open PDF files now they come up as garbled characters? Can anyone help

Cant open PDF's. Every tim e i try to download reader it doesnt seem to work. Can someone hlep?
Shawn

SMDIVY wrote:
Cant open PDF's. Every tim e i try to download reader it doesnt seem to work. Can someone hlep?
Shawn
Can you open PDF's in Apple's Preview application?
I assume you mean Adobe Reader. Where are you getting Reader? From here: http://www.adobe.com/products/reader.html?

I have some PDF can show Chinese word in Adobe reader but can't show in Firefox version 19.0.1.Please help.Phone:21508158 Mr.Wong

Dears,
I have some PDF can show Chinese word in Adobe reader but can't show in Firefox version 19.0.1.Please help.
Regards
Brian Wong
RVD department(Hong Kong Government)
Phone:852-21508158

Dear Support,
May we have your email to discuss the problem?I want to send you the problem file test.pdf for you reference.Also we want to know any method,format ,style of font will process this error so that we can aware of it.
Regards
Brian Wong
RVD department(Hong Kong Government) Phone:852-21508158

New pc with windows 8.1, downloaded and installed cs5,no problem open bridge and cs5, but can't read raw file , try to update, can't complete or failed updating, please help

new pc with windows 8.1, downloaded and installed cs5,no problem open bridge and cs5, but can't read raw file , try to update, can't complete or failed updating, please help

Sounds like you somehow got the mac version.
Download the windows 6.7 camera raw update from this link:
Adobe - Photoshop : For Windows : Camera Raw 6.7 Update

I have iphone6 and I cant open PDF files which attached to my email

Dear All
I have iPhone and I cant open PDF files which attached to my email
Regards

thanks for the suggestions weather15 - the firefox help site you directed me to explains what ought to happen but i cant make it work. I shut my firefox browser on my new machine and attach the hard drive from my old machine. I can explore the contents of that drive but when i search it for the suggested folder " %APPDATA%\Mozilla\Firefox\Profiles\" nothing is found. when i try and open firefox from the old drive, the browser opens that is the new version that i have on my new computer with no saved bookmarks! Am I doing everything right?

Cant open PDFs in Outlook

Hi - suddenly cant open PDFs attached to emails in Outlook - get a message saying error in initialisation/access denied. This has only happened since the latest updates (using XI) ... it works ok if I save the PDF to my hard drive and open from within the program but who has time?? can someone help me please??

Hi Jim
the usual reason, if it's all pdf's - is an adobe pdf plugin not working properly...
look in both HD/Library/Internet Plug-Ins/ and the same folder within your Home/Library/
& remove any pdf/adobe/acrobat plugins you see, then restart Safari
adobe acknowledge the problem at http://kb2.adobe.com/cps/908/cpsid_90885.html
although their suggestion is to stay with safari 5.0.x and/or not update to lion
You don't need it for most pdf's since safari's built-in pdf viewer will show them, or they can be downloaded & opened in adobe reader/acrobat - but if not seeing them within safari is a problem - try http://schubertit.com/pluginpdf/ after removing any adobe plugins.

Hi, i'm using 10.6.8 and cant open pdf using safari Ive tried deleting the adobe plugin in the library option..

hi, i'm using 10.6.8 and cant open pdf using safari on "my vodafone" web site. when i click on the pdf icon nothing happens?? Ive tried deleting the adobe plugin in the library option...but no luck...driving me crazy! cause it opens in my 8yr old desktop
please help

Go to /Library/Internet Plug-Ins.
If you see the PDF Browser Plug-in, move it to the Trash.

Cant open PDF documents

I signt up for a trial of CS6
Now my trail is over and i cant open PDF documents anymore. Eventhough i have Acrobat reader. I keep receiving the banner that my trial is over, (buy now)
What can i do?? (except buying)

Exactly how are you trying to open those files? Where are they from? What system? What products did you run as trial?
Mylenium

Security question about opening PDFs in Reader as opposed to Standard or Professional

Our ITC wants us to open all downloaded PDFs in Acrobat Reader 9 as opposed to Acrobat 7.0 Standard. We currently have both. We download a lot of PDFs and frequently need to Reduce File Size or extract pages, etc. I am hoping to upgrade my Acrobat 7.0 Standard to Professional 9.
Is there a valid security reason to always open first in Reader? Based on what I have read Acrobat Reader 9 and Professional 9 both had security risks and it is my understanding that a patch has been released today.
Is there a security risk still for Acrobat Professional 9 and is there a security risk for Acrobat Standard 7.0? Does requiring us to download, save and open PDFs in Reader 9 first make sense from a security standpoint?
Thanks very much for any input.

I don't remember any claims that Reader was safer than Acrobat. I use Acrobat exclusively and Adobe recommends against installing both due to conflicts (they use a lot of the same files). The biggest factor to be careful about is to not open any attachments or applications that may be built in. These can be put in the PDF and both Acrobat and Reader open such tools. I would tend to question the basis for the IT folks decision, particularly based on the Adobe recommendation and problems that it creates. At least that is my opinion.

Cant open pdf in reader 9 but can in 7

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