Cant opened link I got after recieving a serial number for photoshop

I cant open my download link after entering my redemption code and getting a serial number for photoshop elements. I pressed save and run. it went to my downloads but when I tried to open it nothing happened.

What system? What browser? As a start, try using another one. Also refer to this:
Download Photoshop Elements products | 13, 12, 11, 10
Mylenium

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    Subject:  I submitted details to retrieve serial number for education version of CS6 Design and Web premium.  Next screen after submission was Error 404.  Should I be worried?
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    Start a new discussion in Adobe Creative Cloud by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

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