Cant play downloaded movies on itunes player

Have downloaded star trek digital copy , says it has downloaded and can see chapter images but just get grey screen, also when transfered to ipod shows movie but will not play, any help

I'm having the same trouble with Night at the Museum Battle for the Smithsonian digital copy. And when I contacted Fox, they didn't seem to have any idea what I was talking about, and said to contact Apple. Now when I get here, all I see is this forum, instead of actual Support. Looks like I won't be getting to use my legally purchased digital movie after all. This is baloney.

Similar Messages

  • Authorised new 2nd Comp but cant play downloaded tunes from itunes store

    Having just bought a new laptop as my old comp died I am having great difficulty getting my music that I have bought from itunes onto this comp. I am getting a message saying authorised comp successful however when i click on one of the songs on itunes library to play a message comes up "the song could not be used because the original file could not be located. Would you like to locate it"
    Where is it??? please does anyone know how i can get my tunes off ipod onto new laptop.
    Sony Vaio   Windows XP  

    Try this:
    How to use your iPod to move your music to a new computer
    http://www.info.apple.com/kbnum/n300173

  • Cant play HD movies on itunes anymore?

    I recently purchased an HD movie (shooter 2007) from itune and when i tried to play it for the first time it said "Try moving this window to a different display or disconnecting any displays that are not HDCP authorized" now other HD movies that i have previously purchased and watched before also say the same thing??

    I'm having the same trouble with Night at the Museum Battle for the Smithsonian digital copy. And when I contacted Fox, they didn't seem to have any idea what I was talking about, and said to contact Apple. Now when I get here, all I see is this forum, instead of actual Support. Looks like I won't be getting to use my legally purchased digital movie after all. This is baloney.

  • Play rented movie on Itune

    I have rented a movie from Itune store and downloaded the movie to my PC that works on windows system. How to PLAY the rented movie on Itunes. I could not find any way to play downloaded movie to Itune?

    There is some troubleshooting for error code 42110 on this page http://support.apple.com/kb/TS3297 :
    "Error 3001,"  "-42110," or "5103"
    This alert is related to iTunes Store movie rentals and authorization issues.
    Make sure you are using the most recent version of iTunes and QuickTime. They both can be downloaded free of charge.
    If your iTunes is up to date, remove the SC Info folder.

  • How can i play downloaded movies in windows media player

    i have downloaded movies from itunes and would like to play them in windows media player but cant,,can this be done and how do i make it work?

    Play them in iTunes... the format is not correct for WMP.

  • With the new download previous purchases on ITunes, you can download all of your music, TV Shows, etc. Why cant you download movies that you have downloaded?

    With the new download previous purchases on ITunes, you can download all of your music, TV Shows, etc. Why cant you download movies that you have downloaded? I had a external hard drive that crashed and it had approx 20 movies that I paid for and downloaded off of ITurnes Why cant i download those?

    Music / TV Shows / Apps / Books.
    Movies are not included.

  • TS3623 Apple TV will not play rented movies. Says it is being played on another device, which it is not. Downloaded movie via iTunes on my iMac.

    Apple TV will not play rented movies. Says it is being played on another device, which it is not. Downloaded movie via iTunes on my iMac.
    I've tried restoring the TV, updating my iTunes - nothing is working. It is definitely not playing on my computer.

    Sign in to your iTunes account settings on the computer (click on the AppleID top right if you're actually signed in).
    In your purchase list find the purchase and use the 'Report a problem' link to tell the store.
    Assume you've not moved the rental to another device where it resides but is not being played.

  • I cant play any movie on my itunes 10.5.2.11 for windows

    i cant play any movie on my itunes 10.5.2.11 for windows even the .mov files ?? i cant also drag any videos to the liberary .. just music ..whats wrong??

    The supported formats are listed on Apple's iPad webpage -> http://www.apple.com/ipad/specs/
    Video formats supported: H.264 video up to 1080p, 30 frames per second, High Profile level 4.1 with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats; MPEG-4 video up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps per channel, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats; Motion JPEG (M-JPEG) up to 35 Mbps, 1280 by 720 pixels, 30 frames per second, audio in ulaw, PCM stereo audio in .avi file format
    So, it would have to be in one of those formats. It can be a little confusing because the extension doesn't always tell you the codec that the video inside that file needs. You'll probably have to transcode the video with some other application or recreate it yourself.

  • HT3775 hey guys i have recorded on photobooth some .mov files which i cant  play now on quick time player. any possible reasons...!!?? any other player that i should be able to play with..??

    hey guys i have recorded on photobooth some .mov files which i cant  play now on quick time player. any possible reasons...!!?? any other player that i should be able to play with..??

    See my answere to your post in the Mt. Lion forum.

  • Downloading movies from itunes/playing on laptop

    Sorry if this question has been asked and answered below. I just don't feel like wading through the list....
    Is it possible to download movies from ITunes onto my laptop and then play them on my laptop instead of my iPod?

    yes

  • When I play a movie through iTunes, audio has no issues but video stutters and skips

    Hey everyone,
    I have a Dell 17R, Windows 8 64 bit, intel i7-3630QM at 2.4 GHZ, 8gb ram, Nvidia GT-650M at 1920x1080 using driver 320.49
    When I play a movie in iTunes, the audio works flawlessly but the video will be smooth for a few seconds, stutter and then skip small 2-3 second spots. I haven't noticed that the parts skipped are any more graphically intense than other spots and there is no discernable pattern.
    In the past, I have been able to play movies through iTunes with absolutely no problem but when I downloaded this most recent one a few days ago all of my movies have been experiencing the same issue.
    When I stream other videos from other sources I do not experience the same problems as I do when I use iTunes. Streaming 1080P over youtube or a similar services is no issue.
    I have updated my video drivers to the latest version as well.
    I am at a loss, any suggestions would be appreciated.
    Thanks!

    Hi there,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
    http://support.apple.com/kb/TS1718
    -Griff W.

  • Downloaded movies in iTunes help...

    Why do my downloaded movies in iTunes stop playing video, but continue to play audio and then go back to normal for a good 25 minutes, then repeat this process. It also will randomly exit the movie and return to my list of movies. It has done this for multiple movies and it is driving me crazy that I can't watch a movie all the way through!! Anyone found a fix for this?

    Is this on your iPad or your computer's iTunes (this is the Using iPad forum) ? If you've updated your account to have a new primary email address on it then your computer's iTunes should recognise that you've updated it and you should be able to play them via the updated id (and using the account's current password) - if not then have you tried logging out of your account on your computer's iTunes via the Store > Sign Out menu option and then signed back in and seeing if you can then play them ?
    If you've bought them via different accounts then you will need to authorise each account to be able to play their downloads. If you can't remember an account's password then see if you can get them reset http://iforgot.apple.com

  • Playing downloaded movies

    Ive downloaded movies from itunes to my ipod. For some reason the movie plays fine from itunes, but from my ipod only the audio will play and just the caption of the movie is pictured. Any ideas?
      Windows XP  

    Hi hrhclairecm,
    This kind of issue could be caused by several different factors.
    First off, it might have something to do with you being on Windows 98? One of the system requirements for Fifth Generation iPods is that you need to be running either Windows 2000, or Windows CP (or perhaps Vista, although that's not fully compatible with iPods at this time).
    These five iPod troubleshooting steps are a good place to start as a general with syncing problems, or the sort:
    The Five Rs
    Also, a few more details about your problem might help. For example, is your iPod even being recognized in iTunes, or are you getting some sort of error message? If so, please quote exactly what it says.
    Or, is iTunes acting in some other kind of strange way, like, it says it has synced with your iPod, while it has not?
    -Kylene

  • HT1391 cant play my music in itunes after copying to larger hard drive.

    cant play my music in itunes after copying to larger hard drive.

    I'm guessing you moved rather than copying.
    What steps exactly did you take?
    If you moved the iTunes Media folder from <User's Music> iTunes to some random location then that is wrong way to do it. You haven't complained of an empty library so I'm guessing that's what you did.
    What generally works is to move the entire iTunes folder to say X:\iTunes, and then hold down shift as you start iTunes. You should get a prompt asking you to choose or create a library. Click choose and browse to the moved library.
    If you moved just the media folder then move the main iTunes folder, shift the media folder inside, then shift-start-iTunes. It should all come together.
    tt2

  • Download movies from Itune

    who can tell me what is wrong with itune, everytime I download movies from Itune, the movie is very dark, the last one can barely see. What can be done , thanks

    Good point - current requirements for iTunes 9.x are:
    Macintosh Hardware
    Mac computer with an Intel, PowerPC G5 or G4 processor
    Intel, PowerPC G5 or 1.0GHz PowerPC G4 or faster processor is required to play Standard Definition video from the iTunes Store
    2.0GHz Intel Core 2 Duo or faster processor is required to play HD video, an iTunes LP, or iTunes Extras from the iTunes Store
    512MB of RAM; 1GB is required to play HD video, an iTunes LP, or iTunes Extras
    Screen resolution of 1024x768 or greater; 1280x800 or greater is required to play an iTunes LP or iTunes Extras
    Playing videos also requires at least 16MB of video RAM
    Broadband Internet connection to use the iTunes Store
    Apple combo drive or SuperDrive to create audio, MP3, or back-up CDs; some non-Apple CD-RW recorders may also work.
    Apple SuperDrive to back up your library to DVDs; some non-Apple DVD-RW drives may also work.
    MJ

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