Cant play DRM encrypted content with Win 7 - 64 bits and IE9 - 64 bits

Hi,
I have a problem that I need to resolve...
Everything runs fine with Firefox, Chrome, IE7, IE8, Safari on Windows XP 32 bits as well as 64 bits, except on Windows 7 64 bits with IE9 64 bits and Flash 11.3. 64 bits. Furthermore, it's work with Windows 7 32 bits with IE9 32 bits and flash 11.3 32 bits.
After the flash client executes a "loadVoucher(drmContentData)" for the licences server, I receive as a response the error code 3303 ?
According to the reference of the runtime error, it's says that the content is expired.
3303
Content expired. 
Reacquire voucher from the server. 
Have you met this problem already, if yes, how did you solve it?
Thanks in advance
source : http://help.adobe.com/en_US/FlashPlatform/reference/actionscript/3/runtimeErrors.html

Hi Hiroshi,
EDITED - 2 hour ago
yes, the encrypted content packaged with the policy.expiration.endData only with a date very far away.
I tested that with IE9 32bit on Windows 7 64bit machine, the video works. Flash Access response without any error.
Here is my result from my tests with IE9 32-bit and IE 64-bit Edition
OS
broswer
flash version
result
test # 1
Windows 7 Pro.  SP1 64 bit
IE 9 9.0.8112.16421 (64-bit Edition)
11.3.300.268 (64 bit)
fail
test # 2
Windows 7 Pro.  SP1 64 bit
IE 9 9.0.8112.16421 (32-bit Edition)
11.3.300.268 (32 bit)
succes
test # 3
Windows 7 Pro.  SP1 64 bit
IE 9 9.0.8112.16421 (64-bit Edition)
11.3.300.268 (64 bit - debug)
fail
test # 4
Windows 7 Pro.  SP1 64 bit
IE 9 9.0.8112.16421 (32-bit Edition)
11.3.300.268 (32 bit -debug)
success
test # 5
Windows 7 Pro.  SP1 64 bit
IE 9 9.0.8112.16421 (64-bit Edition)
Flash player "Square"
not tested
test # 6
Windows 7 Pro.  SP1 64 bit
IE 9 9.0.8112.16421 (32-bit Edition)
10.3.182.20
success
test # 7
Windows 7 Pro.  SP1 64 bit
IE 9 9.0.8112.16421 (64-bit Edition)
11.2.202.235 (64-bit)
fail
test # 8
Windows 7 Pro.  SP1 64 bit
IE 9 9.0.8112.16421 (32-bit Edition)
11.2.202.236 (32-bit)
success
Windows seems to be not in cause, the problem seems turn around with the flash player version 64 bit .
Thanks,
Seb

Similar Messages

  • Cant play DRM encrypted content with flash player 11.3

    Hi, Im working as a developer on a video on demand service!
    I just updated to flash player 11.3 and now i can't  play any DRM encrypted content anymore on windows.
    I use SSL to connect to the DRM server, please help!

    I use Windows Vista.
    Flash Player v 11,3,300,257
    Does not work on Chrome 19, FireFox 13 or IE.
    I tried to play the video http://drmtest2.adobe.com/AccessPlayer/player.html and i get a 3329 DRM error

  • I cant play videos on Facebook with Firefox but I can with IE. I am using Firefox 4.0.1

    I cant play videos on Facebook with Firefox but I can with IE. I am using Firefox 4.0.1

    Firefox now always stores the old session, and you can access it by going to the History menu and selecting "Restore Previous Session"
    If you want Firefox to display the message to save the session, it can be turned back on by changing some preferences.
    # Type '''about:config''' into the location bar and press enter
    # Accept the warning message that appears, you will be taken to a list of preferences
    # Locate the preference '''browser.tabs.warnOnClose''', if its value is set to '''false''', double-click on it to change its value to '''true'''
    # Repeat this for these 3 preferences '''browser.warnOnQuit''', '''browser.warnOnRestart''' and '''browser.showQuitWarning'''
    If you always open the last set of tabs, an alternative approach is this:
    # Click the orange Firefox button, then select options to open the options window
    # Go to the General panel
    # Change the setting "When Firefox starts" to "Show my windows and tabs from last time"

  • Air 3.6 will not play DRM protected content.

    This is getting silly.
    AIR 3.5 will play DRM protected content, but won't guarantee playing NetStream to the end, AIR 3.6 fixes that... BUT... won't play DRM protected content.
    https://bugbase.adobe.com/index.cfm?event=bug&id=3525119
    This one is getting close to being a showstopper for us.
    G

    Thank you for adding the bug report.  I'm pinging the video/drm team on this issue and we'll update the bug report asap.
    Thanks,
    Chris

  • TS2756 iam using iphone 4S with win 7 PC and i cannot connect to the internet through my phone but i tried with my other 4S and it works but what should i do for the first iphone 4S???

    iam using iphone 4S with win 7 PC and i cannot connect to the internet through my phone but i tried with my other 4S and it works but what should i do for the first iphone 4S???
    as i said i have two iphone 4S,,,,,
    1st one --- has os 5.1
    2nd one has os 6.0
    i tried 2nd one with carrier reliance gsm nd it works with that personal hotspot setting using USB...
    but i want to connect the first 4S with carrier TATA DOCOMO GSM but its not working with the same USB feature????
    plz reply asap...!!!
    thnxxx in advance!!!

    If not this:
    iOS: Wi-Fi or Bluetooth settings grayed out or dim
    One user reported that placing the iPod in the freezer fixed the problem.
    Also heating sometimes works. See:
    Why can't I select my wifi settings?
    A trick that works frequently with iPhones:
    Settings > AirPlane Mode ON, Do Not Disturb ON
    Power down and wait 5-10 minutes
    Power up
    Settings > AirPlane Mode OFF, Do Not Disturb OFF
    If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
    Apple Retail Store - Genius Bar
    Then:
    Does the iOS device connect to other networks? See other networks? If yes that tends to indicate a problem with your network.
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network      
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • Tried to install iTunes with Win 7 Pro and I get an error 2 message that tells me to uninstall and reinstall iTunes. I get the same failure each time.

    Tried to install iTunes with Win 7 Pro and I get an error 2 message that tells me to uninstall iTunes and reinstall, same error occurs. What's up?

    Hello, rodneywjr. 
    Thank you for visiting Apple Support Communities. 
    Here are a couple troubleshooting articles that I would recommend going through when experiencing this issue. 
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/ts5376
    Issues installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/ht1926
    Cheers,
    Jason H. 

  • I will combine Win 8.1 and Mac system in Creative Cloud program. Is that possible in same license. Start the work in Mac and continue with Win 8.1 and do presentation on Ipad ???

    I will combine Win 8.1 and Mac system in Creative Cloud program. Is that possible in same license. Start the work in Mac and continue with Win 8.1 and do presentation on Ipad ???

    Cloud License allows 2 activations http://www.adobe.com/legal/licenses-terms.html
    -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
    -Windows or Mac does not matter... 2 on the same operating system, or 1 on each
    Check this link to see what is available for an ipad
    -http://www.adobe.com/products/catalog/mobile._sl_id-contentfilter_sl_catalog_sl_mobiledevi ces.html

  • HT204053 please tell me why i cant sign in to icloud with my apple id and password its driving me mad

    please tell me why i cant sign in to icloud with my apple id and password its driving me mad

    Do you have an iCloud account (did you make one?)

  • Distorted / choppy recorded sound with Audigy 2 ZS and Vista 64-bit

    Hi, I wonder if anybody has any idea of why this issue is happening. First let me give you my PC specs:
    CPU: AMD Phenom II X4 940 @ 3.0 GHz
    Mobo: Gigabyte GA-M57SLI-S4 rev. 2.0
    Graphics: 2 x BFG GeForce 8800 GT 52MB
    RAM: 4 x GB G.Skill PC6400 @ 800 MHz
    Sound: Creative SB Audigy 2 ZS
    TV Tuner:? Hauppauge WinTV PVC PCI II (26xxx)
    OS: Windows Vista Ultimate 64-bit SP
    ?So here's the deal. I have no problems whatsoever with audio playback with this sound card. The issue I am having is while recording sound with it. When I record my voice via a Microphone with the Windows Sound Recorder and then play it back, my voice sounds very choppy. It sounds as if I was talking in front of a fan. The same happens with any program I try to use. If I use Audacity to record sound, the playback is also distorted / choppy. The main problem is with Skype, as I cannot use it to talk to people because they cannot understand what I'm saying because of the issue. Does anybody has any ideas why this happens? My PC is a dual boot PC with Vista 64-bit and XP 32-bit, and this issue only happens with Vista. Sound recorded plays back fine under Windows XP.
    I am using the latest drivers available for this card from the Creative site.
    I'd appreciate your help,
    Daniel

    StormPetrel wrote:
    A little bit off topic here, but 64bit does not mean more performance at all lol.
    Sure, but there are in some cases drastic performence diferences. Under a fresh installed Vista X64 i have less CPU usage, as under 32 bit. But of course X64 uses more RAM (some tasks are double 32 and 64 bit).But the main reason I have more performence is, that the games I often play, get almost a boost. Dont ask me why, but under 64 bit EAW and FOC have the same FPS as under 32 bit. But under X64 I use a bit more Details and a higher resolution. (both are 32 bit games, so its a bit funy )?______________________?Sure there are other ways to install the drivers. But if some Setup dosent work, the first thing I try is to get it via Divice Management. And as this worked for me, I dont waste time to try other methods (Had bad experience, you can break the driver faster than install it *G*)?______________________?Some Questions I have left (after a few hours undr X64 with Creative Drivers):?Could it be, that the driver causes sometimes havy CPU usage?Could it also be, that the driver causes some lags, after you copy a file (the end sound, copy is finihed, but takes more time for "final finish", than without the drivers) - I know that Vista has some problems, on some PCs with copy, and that MS has an inoficial Patch (but dosent help for my PC so far)

  • Flash player stops playing in a VM with Win 7

    Hi,
    I have a VM with Win 7 home (with all the OS updated applied) and the player stops playing after around 10 seconds. This happen in all the browsers (IE,Chrome, FF). I noticed it started a couple of weeks ago.
    As I said I have everything updated.
    I already tried to disable the hardware acceleration in the player settings with no avail.
    Any other idea?
    Thank,
    Ignacio

    Hi,
    The host is a Win 7 machine, The VM is the MS's that comes with Windows
    Thank,
    Ignacio

  • Yoga 2 10inch with Win 8.1 and problem with CCleaner

    Hi guys!
    I bought my new Yoga 2 10inch with Win 8.1 few days ago and everything was all right, until i installed CCleaner. The CCleaner app window doesn't move smoothly when i'm using it by touch screen and touch pad, choosing the options works slowly and it doesn't display correcly...
    Do you have the same problems?
    Thanks a lot and sorry for my english

    I guy on Youtube made a rough tutorial.
    http://www.youtube.com/watch?v=lI8AnNBIlLQ
    Englisch subtitles available
    In the comments he suggests, to download the Iso with anouther win-8.1-key - no matter which one - and to install the system clean. In his opinion the system will get the key from the hardware. He is writing, that there is just a universal iso. So it's no problem to download an iso with another key, even if your system is a Home-Edition and you download it with a Pro-Key.
    I will try this.
    Hutson

  • ACS 4.2 Remote agent with WIN server 2008 core Enterprise 64-bit

    I need help to clarify if Cisco ACS 4.2 does support remote agent on Win server 2008 core enterprise 64-bit?? if not supported; is there any work-around solution for this?

    Hi,
    As per the release notes it does support.
    Windows 64-bit Support for Remote Agent:-
    ACS 4.2.1 Remote Agent is supported on the following Windows 64-bit OS:
    •Windows Server 2008, Standard Edition with Service Pack 2
    •Windows Server 2008, Enterprise Edition with Service Pack 2
    •Windows Server 2003, R2, Standard Edition with Service Pack 2
    •Windows Server 2003, R2, Enterprise Edition with Service Pack 2
    http://www.cisco.com/en/US/docs/net_mgmt/cisco_secure_access_control_server_for_windows/4.2.1/Release_Notes/acs421_rn.html#wp1050574
    thanks,
    Vinay

  • Embedded Flash videos play on 32 bit Win7, not on 64 bit Win7, IE9 32 bit

    Hello,
    I have two PCs.  One is running 32 bit Win7 SP1, the other 64 bit Win 7 SP1.  Both have IE9 32 bit and the latest version of Flash 32 bit, 10.3.183.7.  This page http://www.iorr.org/talk/read.php?1,999739 and others at iorr.org have embedded YouTube Flash videos.  On the 32 bit machine, they play fine on both Admin and Standard accounts.  On the 64 bit machine, the embedded videos are only visible on the Admin account.  Standard accounts show an empty box with a broken icon symbol where the video should be.  (Note:  not trying to use IE9 64 bit.)
    I've spent a couple hours uninstalling and reinstalling Flash trying to see the videos on a Standard account on the 64 bit PC.  Nothing works.  Any suggestions?  Note that normal Flash videos work fine on the 64 bit PC Standard accounts.  Only embedded videos fail.
    During this exercise, I noticed that the 32 bit PC has the Flash Player Control Panel under Control Panel->System and Security.  The 64 bit PC does not have it there, but I can manually bring it up from a CPL file in the SysWOW64 folder.  Not sure if that's part of the problem or a different problem.
    Thanks for your time.

    I spent hours and hours on the same problem. My computer has a slightly different configuration. I am using Win7 32 bit, but experienced the same problems. Embedded Flash is working under Admin account, but not under other accounts. Many de-installs and re-installs, but nothing seemed to help. Until I found this internet post:
    http://superuser.com/questions/244316/embedded-video-is-not-shown-in-internet-explorer-9-r c-or-beta
    The solution offered in that post solved all my problems. Hurray!!!
    Solution:
    * Open REGEDIT
    * Find the following key:
    HKEY_CLASSES_ROOT\MIME\Database\Content Type\application/x-shockwave-flash
    * Delete the key
    * Re-install flash
    * Problem solved (in my case)
    In the replies of the above mentioned link another solution was given (in stead of deleting the key)
    * Right click the above mentioned key
    * Change the access rights and allow all users read access to the key (did not check this myself)
    In order to keep the solution safe in this thread, please find a copy of the info in the link above here:
    In IE 9 RC or in beta, the embedded video is not shown in the web page. I verified the security settings in "internet options". Did not find any issue. Please find the screen shot below. I am able to view the flash videos in Youtube. But, for some reason, in some sites the embedded video is not shown.
    I don't have this issue with Firefox.
    UPDATE:
    I am able to see view the embedded video in Admin account. But not able to view it in Standard account.
    UPDATE:
    As it works as administrator, use Process Monitor and filter the Status on ACCESS DENIED.
    This allows you to troubleshoot what key the iexplore.exe process can't access.
    @TomWij, Thanks for the suggestions. The Process Monitor hint helped to nail down the issue. When run with standard privileges, it is getting "ACCESS DENIED" for reading the key
    HKEY_CLASSES_ROOT\MIME\Database\Content Type\application/x-shockwave-flash. 
    When I elevated the privilege to Admin account, it did not have any issue. Then I uninstalled flash, deleted the registry key and then installed flash again. Now, I am able to view the embedded video in standard account.

  • Kernel Panic with LaCie Firewire Speakers and SL 64 bit

    Hi all,
    I experienced kernel panics during boot in 64 bit and realized that the Apple FW driver causes a kernel panic during boot.
    I isolated the problem to be my FW LaCie Speakers (attached through my cinema display 23"). I thought I have a conflict with something else, so I tried to make a clean installation but still, SL crashes when in 64 bit. No problem at all in 32 bit mode.
    I'm really surprised as the kernel panic log shows the problem inside the Apple Audio FW driver...
    Any ideas?
    Thanks
    Giuseppe

    I just tried to connect the speakers directly to the computer and the problem is gone... really surprised that the hub in the cinema display is causing this problem.

  • Flip4 mac MVW is unable to play DRM protected content

    Hi,
    I downloaded -purchased- a video music tuition(WMV) from a website and I cannot read it with neither VLC nor Quicktime. any suggestion please.
    Thanks
    Am

    It means that the show's creators put technical restrictions on when the file or stream can be played. No Mac software is capable of handling such Windows Media content.
    (59219)

Maybe you are looking for