Cant play movies downloaded from Itunes

I have 2 issues.1. I can't play movies downloaded from Itunes. It says that format is not supported. What can I do?2. I bought the WDTV three weeks ago. ABC Iview no longer supports WD products as of July 1. Not happy. Can anyone help?

Page 88 in the User Manual Note: The media player does not support playback of protected premium content such as movies or music from the iTunes® Store, Cinema Now, Movielink ®, Amazon Unbox™, and Vongo® http://www.wdc.com/wdproducts/library/UM/ENG/4779-705123.pdf You're correct about iView ... (I guess WD can't take the blame for that one) http://iview.abc.net.au/support/announcements oh well, i can still watch it on my PC, Chromecast, PS3 and Tablet and Phone

Similar Messages

I bought a Sandisk Connect Media Drive, downloaded the app from iTunes. Before iOS 8, movies played fine. After iOS upgrade I can no longer play movies downloaded from iTunes to the media drive. Anyone else have a similar issue?

I bought a Sandisk Connect Media Drive, downloaded the app from iTunes. Before iOS 8, movies played fine. After iOS upgrade I can no longer play movies downloaded from iTunes to the media drive. Anyone else have a similar issue?

I checked with SanDisk's own online support and they indicate that they have notified Apple of the issue.
According to SanDisk, the problem lies with Apple not having the iOS 8 version of the Safari browser having DRM decoding enabled that the Media Drive relies upon to decode and play iTunes DRM titles. Non DRM encoded videos will play in the browser.
DRM audio is not effected as this is handled by the native iOS music app.
As of the date of this post SanDisk have not been given a timeframe by Apple for this issue to be resolved.
I hope that Apple resolves this issue quickly as I have a large collection of DRM video titles on a 128Mb memory card installed in the Media Drive that I am unable to view.

Issue playing movies downloaded from iTunes on TV when linked to computer via HDMI cable.

Recently I purchased the advance digital copy of "Star Trek Into Darkness" as it was it was released just in time for moving some people into another state; we planned to watch it when we rested for the day. After hooking my windows 7 laptop up to a Samsung flatscreen TV using an HDMI cable, iTunes refused to play the movie. It would play when the computer was disconnected from the TV, and the same error would appear when reconnected. The error stated that I had to be connected to an "HDCP compatible device."
Is this some way of iTunes forbidding me from watching movies downloaded from their service when connected to an exterior device? My computer has no issues playing other content, such as netflix, when connected to a TV.
For me it's pointless to buy movies now from iTunes; I feel like I've wasted $20. Why on earth would I want to sit in front of a computer to watch it when there's a TV five times the size available?

Hello happylilvampyr,
Unfortunately, this is due to a lack of HDCP support provided by the TV in use. More information regarding HDCP can be found in the following article.
iTunes for Windows: Unable to view or play HD video content that requires HDCP
http://support.apple.com/kb/TS3354
As an alternative, you can always download the movie in standard definition, which will allow for viewing on non-HDCP devices.
When you purchase an HD video on a supported device or computer, only HD video will be downloaded. To download the SD version, you need to download the video again from your Purchased page. Conversely, if you purchase an HD video on an unsupported device, the SD version will be downloaded. Then, you will need to download the HD version from your Purchased page. Learn more about downloading previous purchases.
iTunes: Purchasing and viewing HD videos
http://support.apple.com/kb/HT3209
Cheers,
Allen

Macbook Retina says it cant play hd downloaded from iTunes

I have one of the new MacBook Pro Retinas, and just tried to buy and download a movie in HD from iTunes. iTunes complained that my computer would not allow me to watch the movie in HD, and offered to let me buy the SD movie instead! I figure it was something that my display got into a wierd state, but curious if anybody knows what might have happened.
Thanks in advance,

Had the same problem and spoke with Apple Support. They had me reset the System Management Controller:
Shut down the computer. With the computer off, on the left hand side of the keyboard press shift+control+option along with the power button simultaneously and release. Wait 5-10 seconds and restart the computer.
This solved my problem and I was immediately able to purchase, download, and play an HD movie from iTunes w/o any error message.

Apple TV won't play movie downloaded from iTunes

I have an Apple TV (1st gen) and recently I have downloaded a couple movies and tv show from itunes on my desktop. I went to play them on my Apple TV and it load the movie and says "Your Apple TV is not authorized to play this". I never had an issue before and it plays music just fine but not Movies and Shows.
Also another issue recently my Apple TV is losing connection from iTunes. I goto my iTunes and it shows the Apple TV but isn't streaming. Some times if I get iTunes and restart it fixes the issue. Other times I have to unplug my Apple TV and reboot it. This usually happens any time I let my Apple TV sit idle for more than a few hours or so.
Any Ideas?

I was told by someone to try and purchase something directly from my Apple TV and that will help authorize my Apple TV. So I picked something that was free and it downloaded.
Then I went back to the Movie that would not work and it played just fine.
So it seemed to work. I will have to try it on other movies and TV shows later.

10.8.5 ITUNES WILL NOT PLAY MOVIES DOWNLOADED FROM ITUNES

Downloaded the new iTunes last night and it seems to work well with music but it will not play movies I've downloaded from the iTunes store. The sore works, Radio works, I can buy from the store but movies I have from iTunes (Star Trek, The Incredibles, ST: Into Darkeness among others) strat then crash. I get a message about an error with a plug in (FX I think) that has failed or is not found.
Anybody else seeing this? Any solutions?
Thanks in advance.

Okay, I think I found my problem. I have SRS iWOw installed and the FX plugin is part of that. If I disable iWow all movies play as they are supposed to.
Looks like I need to contact SRS for an update/upgrade or dump it and find another sound enhancer app.
Thanks fo looking.

Movies download from itunes, but when download finishes, there is no movie among my video selections--like it either is hiding or was downloaded somewhere else.

Movies download from itunes, but when download finishes, there is no movie among my video selections--like it either is hiding or was downloaded somewhere else.

Okay, you need to contact support definitely about what's going on. Here is a form that will send an e-mail into support for you:
http://www.apple.com/emea/support/itunes/contact.html
As far as the prices, the difference is likely the laptop version is the SD version and the iPad one is available in HD. That's the only reason you'll see a price difference. It has nothing to do with the device with movies/movie rentals. Apps yes, these no.

Can't see movie downloaded from iTunes on iPads

Hi. I purchased two movies from iTunes via AppleTV, then downloaded them to my iTunes library. I can see and play them on my computer, but they don't show up in the "shared" tab of the Videos app on either of our two iPads. I've tried force-quitting and restarting the Videos app, turning the iPad on and off, and resetting the iPad; I've quit and restarted iTunes on the computer. Nothing has helped.
All the other movies in the library appear, including others I've purchased and downloaded from iTunes, but not the ones I downloaded today.
Running OS X 10.8.1, iTunes 10.6.3, and iOS 5.1.1.
Help?
Thans.

Ah. iPad 2 can't play 1080p content. Got it. Sorry for the noise.

HT204291 All of a sudden, my Apple TV requires HDCP for playback. It is directly connected to my HDTV and I never had any problems so far. Apple TV also refuses to play movies rented from iTunes. What's going on?

Why does Apple TV suddenly requite HDCP for playback?
No mirroring possible, it even refuses to play films rented from iTunes.
Apple TV linked directly to HDTV via hdmi cable?

Hi Seraphiel07.
I have a very similar issue. Hardware involved:
Apple MacMini (Mid 2011) - OSX 10.8.2. iTunes 10.7. Home Sharing enabled.
Apple TV (3rd Generation). Home Sharing (access) enabled.
Apple MacBook Pro (15" Mid-2009). OSX 10.8.2. iTunes 10.7. Home Sharing enabled.
Apple iPad 2 (Wifi only). iOS 6
Apple iPhone 4S. iOS 6
All connected through:
Apple Time Capsule 8.0211n (4th Gen)
I have an iTunes library on the MacBook Pro, shared over "Home Sharing" and another (duplicate content, different library name) iTunes library on my MacMini, which is also accessed through the Apple TV.
All software is current (as of Sep 26th).
All movies are iTunes purchases. 80 in total.
All files are purchased (and home shared) under one account.
My last two iTunes purchases both HD movies on 09/17/2012 and 09/05/2012 refuse to appear on any device accessing either of the two Libraries over Home Sharing. It should be noted that every other movie (the other 78) all show up and play correctly. I therefore know it is not an issue with connectivity, otherwise I would see zero movies available.
I have:
1. Removed all content from each Library and re-added
2. Upgraded the OS on the MacMini 10.8.2
3. Tested viewing the two missing movies on other Apple devices and no luck.
4. Turn home sharing on and off within iTunes and also on each device.
It would appear to me that the issue is with the files themselves, rather than the devices as different devices and different versions have been tested.
All comments welcome.

Apple TV buffers air play movie rented from iTunes and downloaded on iPad.

When I download rented movie from iTunes to iPad and then air play to Apple TV the AppleTV buffers for 30-45 min as if it is trying to re-download the rented move. It use to start instantly with a complete status bar.

Was an internet connection available?
I'm not sure I would ever play a rented movie by mirroring from an iPad as mirroring is lossy and reduces quality.
It may actually not work via mirroring.
AC

Movie downloaded from itunes not playing on ipod video

I bought a movie off of itunes and downloaded it to my ipod video. But the movie won't play on my ipod. It plays perfectly fine on my computer. Why isn't playing on my ipod video? Is there something i have to do first before videos are able to play on my ipod?

Is it one film or all of them? I'm having a similar problem where this one film I accidentily deleted that used to play got reloaded and now plays fine on my computer but won't sync onto my iPod. Everything's checked off and ready to go on my computer, but when I sync the film simply isn't there.

I can not play a movie downloaded from itunes. it says not authorized

I have an iBookG4. I purchased a movie from iTunes but my computer says it is not authorized to play it. I went under iStore an made sure authorization was on. I still can not play the movie. I can however play the movie on my iPad.

Did you open with the Videos App?

How do I play protected movies downloaded from ITunes to Ipad then on TV?

I recently brought an Apple product: IPad Dock Connector to VGA Adapter, and also a High-res S/VGA cable....Thinking i could connect my Ipad to my TV and play the movies I brought from ITunes, but no it says they are protected MEG-4, so they will not play on my TV, WHY??? Wouldn't that be one of the first reasons for buying such a cable, it seems unfathomable to me, I cannot understand, what a waste of money. I get all my movies from ITunes.

The following says:
Additional Information
iTunes Store movies (SD and HD) and TV shows (HD) require an HDCP digital connection. If you attempt to play this content using the iPad Dock Connector to VGA Adapter, an alert will appear to let you know that an HDCP-compatible device is required. To view iTunes Store content, do one of the following:
Sync the SD version of the TV show
Use an Apple Component AV cable to play the HD version at 480p
Use an Apple Composite AV cable to play the HD version at 480i
Attempting to play rental content on a device that requires an HDCP digital connection may start the rental timer. Use one of the recommended Apple AV cables to view your rental before the time limit expires.
From:
http://support.apple.com/kb/HT4108

Airplay won't show video of movie downloaded from itunes, only sound

i just got a new ipad mini. upgraded the OS. downloaded movie from itunes. video won't play on the tv, just the sound plays on the tv.
my other ipad is not having this problem. The IOS of the ipad has not been updated.
The appletv did just do any update this morning (in between me testing my ipad mini) and still didn't fix it.
any ideas? I still have 13 days to return this mini and get a regular one. any advice is appreciated.

Hello mizgeministarz,
And welcome to Apple Discussions!
I only have a few suggestions for you, but I thought it wouldn't hurt to at least try. Have you tried accessing these TV shows outside the playlist they reside in? Just access them from the main list of TV Shows if at all possible or if that isn't what you are doing currently.
It might not hurt to also try to restore the iPod and start from scratch allowing fresh copies of the TV Shows to sync over to your iPod. There may have been a syncing issue that corrupted your TV Shows. If that isn't the case, your iPod is having trouble with the video playback.
Hope this helps.
B-rock

On my mac i accidentally deleted all my documents and now i cant play my songs from itunes but can on my phone and my photos are there but when i open them they are not but i can see some on my iphone but not all. How do i get these back or are they lost?

I accidentally dleted all my documents and emptyed the trash can. I can play my music on my iphone but not through my mac because it says it cant locate the file/original and my photos are on my computer but when i double click to open them they come up with an ! however some of the photos are on my iphone but just the ones i took using the camera function. Can i get this stuff back or it lost forever.....

At the AT&T store. Tried using iCloud but only 120 songs were transferred and when I access my iTunes account now it only shows 120 and not the 450 anymore that I purchased on my old phone. Tried to sync again from the phone to iTunes and it still not working.
I purchased everything under the same apple ID account I called apple support and spent almost 2 hours with tech support for assistance and we got disconected and they never called me back.
I'm at the point where I'm about to never purchase anything anymore from apple go to another company retrieve every single charge made on my bank account from iTunes and file a law suit against the company. It's being a week that I called for assistance and no one called me back to help me with this matter even after I responded a survey with a complaint about not getting a resolution to my problem.
If you could please help me I will appreciate, I'm out of the country now and can't stay on the phone for a long time.
I need to sell my old phone but as right now besides all my bank statements the old phone is the only evidence that I purchased the songs.

Cant play movies downloaded from Itunes

Similar Messages

Maybe you are looking for