Cant play multiplayer games but ps4 has internet connection

My PS4 has a internet connection, sometime it works normal, i log in and can see my friend list, who is in a party chat but i cant join the party chat or make my own one.My playstation does sometimes let me got online for COD AW i cant join my friends or they join me, i play a few random games and then it freezes in game and tells me i am disconnected from servers? After that i cant log into cod anymore, the party chat is gone and wont load and my friends list but i still have internet on the ps4 i can use you tube and even browser but none of my online games work and none of my friends can see me online and my friend list wont load but i know the ps4 has a internet connection.my isp has been out and we have activated DMZ he has put in a DNS setting, the connection is type 2 and the down speed is near 4mb and upload speed is 2.5mb ( i only have a 4mb line at home). the isp guy who is a gamer has a ps3 and a xbox one on the same network and does not have any problems, we spend about 3 hours trying to look for a setting restarting and trying new DNS settings, i did get online for a bit but after about a hour i got kicked off cod aw again and could not get back online. my ping is never more then 68. the ISP guy cant understand how the internet works for you tube on the PS4 and to use the brouser on the ps4? but cant get online for games, also when i did get online i had a Moderate NAT and not open like he has with the DMZ setting in?is there anything we are missing to do?

Its quite easy to sort out, this link should help.
NAT problems
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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