Cant Play Purchased Songs, TV Shows, or Music Videos

Help...I havent been able to find help topic related to this problem. i am unable to play any of my purchased songs, tv shows, music videos. I have purchased all from the iTunes store. my computer has not changed, and i have 2 computers listed as authorized computers, though I have only had 1 computer for the past 3 years and all downloads (purchases) have been on the same computer. any help is appreciated. I recently had to uninstall windows and all applications on my computer, and my backup software carbonite restored everything including all saved songs, tv shows, etc on itunes. However, I am unable to play or view anything purchased.
Any help is appreciated!
Sara

Hi Jeff, Thanks for replying. Yes, I did reauthorize the computer. There are 2 computers authorized for use, though I have only one. I also deauthorized and then, reauthorized the computer and I still cannot play any purchased songs, shows, etc. Any other suggestions would be greatly appreciated.
Sara

Similar Messages

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