Cant play song and video

I cant play song or view photo on my treo UNlocked GSM.whenI click on Card icon it provides
me card information like how much in used and empty.when i go to realplayer and click song
it says insert card.I took out card several time and still it says same.
Please help me as I am new to this phone.
Post relates to: Treo 650 (Unlocked GSM)
Message Edited by Ramnisha on 12-24-2008 11:09 PM
This question was solved.
View Solution.

What is the size and type of SD card are you using?
Did you format the card while it is in the Treo?
Click on the following link to the kb.palm.com webpage for the article regarding Maximum expansion card sizes and types compatible with Palm devices
http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=34080
For reference purposes, click on the following link for the support page for your device on the kb.palm.com webpage.
http://www.palm.com/us/support/treo/treo650gsm/
There are links on the page to the user guide, troubleshooting, how to's, downloads, etc.
On page 115 of the user guide is the section regarding MP3 files and how to save to the expansion card.
On page 136 are the instructions regarding using an SD card in your Treo.
Post relates to: Palm i705

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