Cant play tv shows on ipad after downloading just get a black screen

My first generation ipad will not play tv shows that I have purchased from Itunes. Once they are downloaded on to the ipad I just get a black screen when I try to play them. If I restore the ipad I can SOMETIMES watch them for a short while before it reverts back to a black screen. So Frustrating!!

Hello LBV123,
The next step would be to report the issue to the folks in the iTunes Store, as detailed in the article below.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Cheers,
Allen

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I can't get the tv shows to play... just getting a black screen.

I can't get the tv shows to play... just getting a black screen. HELP!!!!!

caddis,
I am getting the EXACT same problem. I started to watch an iTunes purchased TV Show episode back on February of 2014. I stopped after about 15 minutes to come back and watch it later.
Yesterday, I tried to continue the tv show, and NOTHING. All I get is a black screen with no audio. The time bar is advancing, so iTunes thinks it is playing. BUT NOTHING.
Can anyone assist with this problem?
PS: I use my iTunes on my PC only, and have for years without this problem.
PC is fully HDCP compliant.
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The movie is from iTunes. You would think that a download from iTunes to a MacBook could be watched on an HDTV using Apple TV without any headaches bit this does not appear to be the case.

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Why do I have download issues all of a sudden: black scrren, no video,audio, visual, just a black screen. It's happened 3 times in the past two weeks! After two downloads, it was still an issue. At least iTunes gave me a refund, but this is frustrating because I like to download and watch films and tv shows! Thanks for any helpful feedback. iTunes reps don't tell me why there is a problem. They just issue a refund and send me on my way!

PhotoDesignArtist wrote:
I noticd the problem after I downloaded the new update to MacKeeper. I had no issues with the last version of MacKeeper. I don't know if that is the problem or something else.
It is easy enough to try. Drag the MacKeeper.app to the trash. It should pop-up a message asking if you really want to delete. You do. If the problem goes away then MacKeeper was the cause and your problem is solved. You don't need any antivirus or cleanup software. They only cause problems on Macs.
Keeping Flash up-to-date is always a good idea. Download it only from Adobe. The best add-on for Flash is the ClickToFlash Safari Extension that keeps flash turned off until you run it.
Go to the Youtube HTML5 page to make Youtube give you HTML5 videos instead of Flash. Your videos will be higher quality and will make your machine run cooler.

How to watch tv show on iPad after downloading, How to watch tv show on iPad after downloading, How to watch tv show on iPad after downloading

I have purchased tv shows and waited for what seemed like hours for download but cannot seem to find out how to watch them. I keep being prompted to download again and again??

If you keep being prompted to download again and again, this sounds like the shows were not downloaded.
Movies and TV Shows (after being downloaded) are available in the Videos app.

HT1386 cant play tv show on ipad

Have downloaded a few tv shows through itunes...they show up under PURCHASED (TV SHOWS) but I can't play them

Try opening the file with another player - I suggest VLC for it's versatility. You can download it for free. The file path is ~/iTunes/iTunes Media/TV Shows

A Downloaded TV episode (iTunes 11.3.1) won't play on OSX 10.9.4. I just get a black screen.

Deleted and redownloaded the episode.
De-authorize and then re-authorized computer for iTunes.
I'm getting what looks like the QuickTime interface. The counter runs but there is no sound, no picture.
Thanks!

Hello LBV123,
The next step would be to report the issue to the folks in the iTunes Store, as detailed in the article below.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Cheers,
Allen

I just get a black screen when i try to play movies on netflix.

i talked to netflix and they said its a silverlight problem. so i called Microsoft and they said they cant help me if im not using IE and that i need to contract you guys to fix the problem.

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Cant play tv show I purchased a year ago

I purchased 3 different TV shows about a year ago from itunes. Went to watch on of them today and none of the episodes will play. Just get a black screen. itunes is updated to 10.5.2 and I am running 10.6.8 on my MacBook Pro. The shows worked fine at one point.

Disregard. Not sure what I did but its working now

Movie rental download complete. but can not play the films (3) in itunes 10.5.0.60. black screen.

hi ive downloaded 3 films. all completed and now viewable under Movies. When i press play i just get a black screen. teh ticker at the bottom continues as though it is playing, but nothing. if i click the Chapters tab at the top i can see all the chapter pictures but still cannot watch any of the films. help

Sound like you are playing with a beta version of iTunes in which case this conversation should be taking place in the developer forums...
tt2

When I hit video app on my ipad I get a black screen

I've purchased some children's 'TV series' cartoons for my iPad 2 which were fine to begin with, but now I just get a black screen when I press the 'video' app and cannot play anything. The videos will play if I go into them through the Itunes Store App, hit 'purchased', TV Series and then the play button, but not otherwise. The videos I've made in picture gallery play fine, it's just that I can't access anything through the App.

Try searching for the name of one of your videos on the iPad's spotlight search screen - swipe your first homescreen to the right, type in it's name, and if it finds it tap on it to see if it plays.
If that doesn't work then try closing the Videos app completely : from the home screen (i.e. not with the Videos app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Videos app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
A third option if the two above don't work is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

Why after I transform files from my pc to Ipad2, I can't play the games on ipad which downloaded before?

after I transform files from my pc to Ipad2, I can't play the games on ipad which downloaded before. Can anyone help me to solve this problem?
I was trying to open the games in ipad, but, it just shine, can't open. And the ebooks same.
Thanks for your help.

That is disgraceful. I would have thought that if it is password protected then you should be able to access your own files, if they are still recoverable in any way that you wish. The cost of professional data recovery is prohibitive and although I have had near disasters in the past, all due to external drives, I have always been able to recover deleted files, even from discs that had had a quick erase.
Thanks for your input.

HT4061 How to restore my ipad after downloading itunes?

How to restore my ipad after downloading itunes?

Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring:
Verify that you are using the latest version of iTunes.
Back up your device.
Transfer and sync content to your computer.
Restoring your iOS device
Connect your device to your computer.
Select your iPhone, iPad, or iPod touch when it appears in iTunes. Select the Summary tab, and click the Restore button.
Click Restore.
After a restore, the iOS device restarts. You should then see "Slide to set up". Follow the steps in the iOS Setup Assistant.
If needed, restore your device from a previous backup.
If restoring does not finish successfully or if a restore error appears, see iOS: Resolving update and restore alert messages.
Additional Information
If your device is continually restarting, not responding, or showing the Apple logo with no progress bar or a stopped progress bar, place the device into recovery mode and try restoring again.
Devices with cellular service should activate after a restore. If activation is not successfu, see the options below.
Symptoms
Your iPhone may display one of the following messages when you attempt to activate it:
"Your iPhone could not be activated because the activation server is temporarily unavailable."
"The iPhone is not recognized and cannot be activated for service."
"iTunes was unable to verify your device."
Resolution
Perform the following steps if you receive one of the messages above:
Restart the iPhone.
Try another means of reaching the activation server and attempt to activate.
Try connecting to Wi-Fi if you're unable to activate using a cellular data connection.
Try connecting to iTunes if you're unable to activate using Wi-Fi.
Restore the iPhone.
If you receive an alert message when you attempt to activate your iPhone, try to place the iPhone in recovery mode and perform a restore. If you're still unable to complete the setup assistant due to an activation error, contact Applefor assistance.

Email address change not showing on ipad after sync

iTunes email address change not showing on ipad after sync

So change it.
Open iTunes, scroll to the bottom of the main page, tap your account name, log out then sign in with the correct name.

I have got an ipad 2 .It is not showing any home screen but showing a symbol of connecting USB with itunes.I have downloaded itunes on my pc and it shows sync with ipad.How di I get my home screen.Pl help

I have got an ipad 2 .It is not showing any home screen but showing a symbol of connecting USB with itunes.I have downloaded itunes on my pc and it shows sync with ipad.How di I get my home screen.Pl help

Follow the prompts for setting up your iPad with iTunes on your PC.
Which Windoze version is your PC running?

Cant play tv shows on ipad after downloading just get a black screen

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