Cant play video after update

Hi, First off sorry if this is posted somewhere else on how to fix this or what the issue is. I am not very computer friendly. I open iTunes and it said to update I did, well after I did update I cant play any video/movies of any kind. It pops up with a message saying the program isn't working and that Windows is shutting it down and will let me know when there is a soultion to my problem. Can some one please let me know what I can do to fix this? I have a HP Pavilion beyond that I have no idea if you need any other info. I do use windows. Thank you

Let's try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

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    iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

  • HT2729 I updated to the new version of itunes and now i cant play video.  Itunes has an error and closes.

    after updating itunes i cant play any video itunes has an error and windows shut itunes down.what is going on?

    Hi there bowlerinager75,
    Welcome to Apple Support Communities.
    The article linked below provides troubleshooting suggestions that’ll resolve most issues like the one you described, where your iOS devices are no longer recognized by iTunes on your PC.
    iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
    Cheers,
    -Jason 

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