Cant print on canon mp560 from Firefox. I can fom Internet explore?

I have just bought a canon mp560 and have installed it on my dell windows 7. It will print pages from the web using Internet Explorer but not using Firefox 3.6.

I see a warning at the top of the window about "missing plug-ins" when I encounter this problem.

Similar Messages

  • I cannot download software or export secure Certificate from Firefox, but can with Internet Explorer. This is crucial for meeting a deadline with an international patent Filing Today. Pls help - 555-555-5555. Sheldon

    I tried to download an e-filing client software from the World Intellectual Property Organization (WIPO) website [http://www.wipo.int/pct-safe/en/download/download_client.htm] using Firefox. Clicking the link to download yielded no activity. I eventually tried the same link in internet explorer and it worked. This occurred last week. I have a deadline to complete an international patent filing today; and in order to do so online, I had to request a Secure Digital ID from WIPO. It was approved and received early this morning (Central European Time Zone); and the accompanying guidelines suggested that I use the same computer and browser to retrieve the ID. This meant that since I use Firefox as my default browser my request was also made and had to be retrieved in Firefox. Following the WIPO support instructions I ran into exactly the same problem of inactivity when trying to "Backup" my newly installed ID certificate per WIPO instruction, so that it may be imported into the e-filing software. Please help as soon as you can as my patent deadline is merely hours away. Please also see a response from the WIPO helpdesk below:
    Dear User,
    we hereby provide the following solution / answer to your request:
    Subject: Certificates (use of and different types)/26708 Answer from PCT-SAFE Help Desk:
    Unfortunately, apart from revoking your new certificate and then re-enrolling using Internet Explorer, I do not see many options.
    We cannot do support for external software, like Firefox, but I had a quick glance at Mozilla's support side and it seems that you might be able to resolve your problem by starting Firefox in safe mode, and/or disabling all your Firefox extensions. I have to stress the fact that this is not a procedure tested and approved by the PCT-SAFE team.
    As this is an extremely time-sensitive issue please also contact me by phone so that we can work through the solution in real-time. I can be reached at 555-555-555 - Sheldon
    '''Moderator edit: Removed personal information. This is a public forum. Please do not post any personal information as it may put your safety at risk -FF4L'''
    == This happened ==
    Every time Firefox opened
    == Attempting to download from a secure server

    Just to follow up on my findings. My last issue regarding the digital certificate was not at the time of initial download into Firefox, but my application required that I backup the certificate into a folder which can then be accessed to sign a submission generated by a third-party Client software.
    After finally steering away from the digital signing route by opting for a non digital filing of my project, I later revisited the Firefox certificates list only to find that the 'Backup' button still didn't work or respond in any way whatsoever; however since I only had a single certificate on my list... I threw my hand up in the air and tried the 'Backup All' button... guess what - that worked!! My browser then navigated to a file browser which allowed me to save the certificate to a folder of my choice. Of course this was after the fact as my deadline had already passed and and I had the Administrator who initially granted my secure ID revoke it once I was blocked from downloading it by Firefox.
    Just an update/FYI for y'all... But I'm not sure if this type of anomoly is due to a glitch on my computer or a glitch on the browser - but it certainly did catch me off-guard during a deadline.

  • Can't post pics on forum with firefox but can with Internet explorer

    I can't post pictures/images on a certain forum when using firefox but when using Internet explorer on the same forum it works. Any solutions please?

    Hi Meghraj, Thank you for your reply! I am afraid a screenshot will not reveal much. When I click on "add file" on the forum to post a pic it opens my files and once I select my file that I want to post and click on "open" it goes back to the forum page but the file is not there. When I do this same action with Internet explorer it works. But I don't really use internet explorer and would like to use firefox rather. A few members on the forum using firefox have the exact same problem. Any ideas? Thank you! :)

  • I can no longer print from web sites using Firefox, but can using Internet Explorer

    For the past several weeks, when I try to print from a web site, it eventually times out. I have uninstalled and reinstalled the current version of Firefox, to no avail. I really don't want to switch to Internet Explorer, but will have to, if this problem is not solved.
    My operating system is VISTA.
    FRN

    See these two support articles.
    https://support.mozilla.org/en-US/kb/how-print-websites <br />
    https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox

  • Cant download a movie from netfix with firefox but can with internet explorer

    When I go to Netflix to watch a movie , after selecting a movie to play , Netflix checks the quality of the connection then starts to buffer at which time the program and computer hangs up. to clear I have to restart the computer.
    Thought my problem was the Netflix connection but then used the Internet Explorer and had no proplem
    This is a recent problem since I was able to watch movies on my computer before
    Tried on another computer with the same result.
    I;m running Windows 7 in 64 bit mode

    Clear the cache and the cookies from sites that cause problems.
    * "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
    * "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
    See also:
    * [[Troubleshooting extensions and themes]]

  • Since migrating from Hotmail to Outlook, I can't access my contacts list using Firefox, but can with Internet Explorer - what's wrong?

    Since the migration from Hotmail to Outlook, I can no longer access my Contacts (now People) using Firefox. There is no problem when using Internet Explorer.
    I have v21.0 Firefox, and have cleared cache and cookies.
    What can I do next (apart from not using Firefox)?

    hello madscanner, you could try to [[Reset Firefox – easily fix most problems|reset firefox]] and see if this will address the issue...

  • Can not load yahoo mail with Firefox but can with internet explorer

    I have been getting: connection refused when trying to load yahoo mail from my firefox browser, but when I use internet explorer I can open my yahoo mail.

    Clear the cache and the cookies from sites that cause problems.
    "Clear the Cache":
    *Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
    "Remove Cookies" from sites causing problems:
    *Tools > Options > Privacy > Cookies: "Show Cookies"

  • I am unable to open emails in hotmail via Firefox but can in Internet Explorer

    I can open my hotmail account but cannot open individual emails or delete or compose emails.
    I can however do all this in Internet Explorer.
    I have ensured I have latest Firefox release (9)

    Clear the cache and the cookies from sites that cause problems.
    "Clear the Cache":
    *Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
    "Remove Cookies" from sites causing problems:
    *Tools > Options > Privacy > Cookies: "Show Cookies"
    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
    *Don't make any changes on the Safe mode start window.
    *https://support.mozilla.org/kb/Safe+Mode

  • Can't navigate the Ryanair website with Firefox but can with Internet Explore

    My IP is Sky.com. Their website is not displaying correctly because the search box does not move to the left and anything typed into it redicts back to the home page. Also the ryanair website displays but does not allow one to navigate the whole website. None of these errors occur when using Internet Explorer. This problem only occured today.

    You can try these steps in case of issues with web pages:
    Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
    *Hold down the Shift key and left-click the Reload button
    *Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
    *Press "Command + Shift + R" (Mac)
    Clear the cache and cookies only from websites that cause problems.
    "Clear the Cache":
    *Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
    "Remove Cookies" from sites causing problems:
    *Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
    Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
    *Do NOT click the Reset button on the Safe Mode start window.
    *https://support.mozilla.org/kb/Safe+Mode
    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
    You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History > Show All History" or "View > Sidebar > History") or via the about:permissions page.
    Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks, cookies, passwords, cache, history, and exceptions, so be cautious and if you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note.
    You can't recover from this 'forget' unless you have a backup of the involved files.
    It doesn't have any lasting effect, so if you revisit such a 'forgotten' website then data from that website will be saved once again.

  • Cannot load email on Firefox but can on Internet Explorer. TECH SUPPORT, WHERE ARE OUR ANSWERS?

    MY EMAIL DOES NOT LOAD USING FIREFOX BUT IT DOES USING INTERNET EXPLORER.
    == This happened ==
    Every time Firefox opened
    == A COUPLE OF WEEKS AGO.

    Hello Karen.
    Try clearing your browsing cache on Firefox: http://support.mozilla.com/en-US/kb/How+to+clear+the+cache
    If that doesn't help, try deleting your email's cookies (no data will be lost): https://support.mozilla.com/en-US/kb/Deleting+cookies
    If that doesn't help, it's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
    Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe mode] (don't forget to select ''Disable all add-ons'' when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See [http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes this article] for information about troubleshooting extensions and theme and [https://support.mozilla.com/en-US/kb/Troubleshooting+plugins this one] for plugins.
    If you need support for one of your add-ons, you'll have to contact its author.

  • Can access Yahoo, but can't open Yahoo Mail in Firefox. Can on Internet explorer.

    Can access Yahoo, but Can't open Yahoo Mail in Firefox. Can open Yahoo Mail on Internet Explorer. Checked Password.

    PROBLEM: This is the error I get when I simply try to open an email in Firefox. File not found Firefox can't find the file at http://us.mg1.mail.yahoo.com/dc/blank.html?bn=555&.intl=us&.lang=en-US. * Check the file name for capitalization or other typing errors. * Check to see if the file was moved, renamed or deleted.
    POSSIBLE SOLUTION:
    I contacted Yahoo and they had me clear (1) cookies and (2) cache. This did work so that I can now open the emails in Firefox.
    COMMENTS:
    Yahoo support said "Please rest assured that Yahoo! Mail is properly working as of this time. It would be best if you contact Mozilla Firefox help support. They have the right tools and knowledge with the settings to access Internet Sites like Yahoo! Mail on Mozilla Firefox browser."
    I'd like to know what to do to prevent this in the future because I've had this issue twice now in the last few weeks.

  • Can not access my net zero email on firefox but can on internet explorer.

    I've been using version 5.0 with out issue. Installed and ran AVGs PC Tools computer scan. AVG failed to correct found errors. After that, firefox would no longer go to net zero message center. It says it is loading: Loading [email protected]...... But it never goes there. Upgraded to 6.0, uninstalled and reinstalled 6.0 twice. Still blocking net zero. AVG support turned off the AVG firewall and other AVG components and firefox still would not load web page for net zero message center. Uninstalled 6.0 and installed 5.0. Still will not go to net zero webmail.

    Try clearing the cache and deleting Google cookies, this can sometimes help with accessing a site that previously worked. For details see https://support.mozilla.com/kb/How+to+clear+the+cache and https://support.mozilla.com/kb/Deleting+cookies

  • I am unable to print web site info from Firefox. Other prt'g works ok.

    I am unable to print web page info in firefox. Other printing works normally (i.e., from word processors, notepad, etc.).
    == This happened ==
    Every time Firefox opened
    == Not sure

    Unable to print web site info from Firefox to HP 2600. Printer icon appears but nothing prints. Printer has worked previously with Firefox. Still works for Office documents, etc. so computer is communicating with printer, but not from Firefox.

  • Hey guyys .if some 1 from firefox team can help it wud be great......I was using firefox 3.6.3 on Mac OS 10.5.8 and Today I installed firefox 3.0(besides application folder) but not in same application folder like firefox 3.6.3 ...so now i had 2 firefox v

    hey guyys .if some 1 from firefox team can help it wud be great......I was using firefox 3.6.3 on Mac OS 10.5.8 and Today I installed firefox 3.0(besides application folder) but not in same application folder like firefox 3.6.3 ...so now i had 2 firefox version 3.6.3 and 3.0....I had 3.6.3 already open ..i closed it to... open 3.0 ....when i opened 3.0 it asked me to import settings i said no....it opened well.....then i close 3.0 and tried to open 3.6.3 version ...now it was a problem everything got lost sessions, bookmarks, add ons, etc....it went back to default ....when i had 2 profiles in 3.6.3.....can any pls help me on dis 1...is there a way to restore my sessions, bookmarks and add ons ??? I have uninstalled 3.0 version now....??? pls pls pls ....help
    == This happened ==
    Just once or twice
    == today

    It turns out that the problem had to do with network accounts, even though it was not clear at first.  Redirecting the program to the local machine's cache with a network home redirector script fixed the issue.  Thanks anyway.

  • I cant scroll using the touch mouse in firefox but i can in Internet explorer

    I've just got a new laptop with windows XP professional, I've reloaeded windows and the drivers. I cant scroll using my mousepad in Firefox but I can in internet explorer and it works in other programs such as MS word.
    == This happened ==
    Every time Firefox opened
    == I bought the computer and loaded firefox

    '''Try the Firefox SafeMode''' to see how it works there. <br />
    ''A troubleshooting mode, which disables most Add-ons.'' <br />
    [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode#w_safe-mode-window_2 Troubleshoot Firefox issues using Firefox SafeMode]
    When in Safe Mode... <br />
    * The status of plug-ins is not affected.
    * Custom preferences are not affected.
    * All extensions are disabled.
    * The default theme is used, without a persona.
    * userChrome.css and userContent.css are ignored.
    * The default toolbar layout is used.
    * The JIT Javascript compiler is disabled.
    * Hardware acceleration is disabled.
    * You can open the Firefox 15.0+ SafeMode by holding the '''Shft''' key when you use the Firefox desktop or Start menu shortcut.
    * Or use the Help menu item, click on '''Restart with Add-ons Disabled...''' while Firefox is running.
    ''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.''
    '''''If it is good in the Firefox SafeMode''''', your problem is probably caused by an extension, and you need to figure out which one. <br />
    http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes
    ''When you figure out what is causing that, please let us know. It might help other user's who have that problem.''

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