Cant Print PDF

Hi
I have a customer who has a windows 7 machine with the latest version of adobe reader
She can print to the printers using other applications such as word/pain/test printing.
Everyone in the office using the same printer can print pdf documents fine and they are using the same PC's with the only difference being the user profile.
I have tried uninstalling and re-installing software and printer drivers
cleared temp files etc
I have also trawled the internet looking at various forums about ticking boxes to print as an image and to also change language settings.
pulling my hair out with this one
any ideas?

Pat was trying to illicit more information from you. Are there any error messages? Does the printer seem to respond (lights flash or make noise) but nothing is printed? Can your customer use the temporary workaround of printing as image?
Can the customer print if they move back to the previous version of Reader? Occasionally people report having issues with Reader and/or Acrobat with roaming profiles. I do not recall anyone reporting a fix.

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