Cant print PDFs in Win 7

PDF printing has stopped working on my win 7 x64 PC.
Using adobe reader XI I can not print any PDFs, also the chrome plugin does not work either.
Printing does work when using word/excel etc, its just PDFs that will not print.
The print dialogue box comes up but when the print button is press the box closes and nothing, no jobs in the printer job queue.
I have tried various suggestions on this forum and else where, including unticking "Enable Protected mode at startup", restarting the print spooler and even uninstalling/reinstalling adobe reader.
None of these work, and I am getting frustrated with this problem.
PDF printing was working with another PDF reader, but since installing Adobe Reader it has stopped.
The last time this happened (and the reason I ditched adobe reader) the only way to fix it was to reinstall Windows.
I dont what to have to reinstall Windows again, so some help would be greatly appreciated.
Thanks.

Hi Chuck,
Tried that, doesnt work.
Also I sometimes get asked to select the printer, which i do, but the print bottom does not become clickable, stays greyed out.

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Whoa! Sounds like you might have gotten hit by a virus. I have not heard of a message that you need to download AA9, particularly since AA9 has a hefty price with such a download. Was the download actually from Adobe or some unknown site? If the latter, I would suspect the worst (OK, I get paranoid at times). If it was AR9 (the reader), then it might be a more reasonable request, but the download should still be done from Adobe.com. AR9 can run with AA8 also, but there are hickups that occur that leads to Adobe's recommendation to not do a dual installation. That goes for AA8 and AA9 also. Typically AA8 is uninstalled with the AA9 installation.
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# An unexpected error has been detected by HotSpot Virtual Machine:
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x762369e6, pid=5312, tid=5188
# Java VM: Java HotSpot(TM) Client VM (1.5.0_13-b05 mixed mode)
# Problematic frame:
# C [MSCTF.dll+0x69e6]
--------------- T H R E A D ---------------
Current thread (0x0b3f61d8): JavaThread "AWT-Windows" daemon [_thread_in_native, id=5188]
siginfo: ExceptionCode=0xc0000005, reading address 0x580e0e0e
Registers:
EAX=0x580e0e0e, EBX=0x00129f40, ECX=0x0b53f288, EDX=0x01300311
ESP=0x0b53f24c, EBP=0x0b53f250, ESI=0x0b53f288, EDI=0x00123970
EIP=0x762369e6, EFLAGS=0x00010202
Top of Stack: (sp=0x0b53f24c)
0x0b53f24c:   80004005 0b53f28c 76239ae4 580e0e0e
0x0b53f25c:   00152fe0 00123970 76236704 00140d70
0x0b53f26c:   013003f1 00000000 00000000 762367c8
0x0b53f27c:   001ba198 0b8400ec 00000000 580e0e0e
0x0b53f28c:   0b53f2d0 762391cd 00153118 00000000
0x0b53f29c:   00129f40 00123970 764d37c0 0b53f6b8
0x0b53f2ac:   764c5ac9 764d8f11 fffffffe 764d37c0
0x0b53f2bc:   762367f0 0b8400e4 0b53f2d8 7623689f
Instructions: (pc=0x762369e6)
0x762369d6:   ff 55 8b ec 8b 45 08 85 c0 56 8b f1 89 06 74 06
0x762369e6:   8b 08 50 ff 51 04 8b c6 5e 5d c2 04 00 90 90 90
Stack: [0x0b500000,0x0b540000), sp=0x0b53f24c, free space=252k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C [MSCTF.dll+0x69e6]
C [MSCTF.dll+0x9ae4]
C [MSCTF.dll+0x91cd]
C [MSCTF.dll+0x9bec]
C [MSCTF.dll+0x8e6f]
C [IMM32.DLL+0x3472]
C [USER32.dll+0x199cd]
C [USER32.dll+0x18e4c]
C [USER32.dll+0x18de1]
C [USER32.dll+0x19132]
C [USER32.dll+0x21a10]
C [USER32.dll+0x21ae8]
C [USER32.dll+0x21c03]
C [USER32.dll+0x23656]
C [ntdll.dll+0x60e6e]
Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j sun.awt.windows.WToolkit.eventLoop()V+0
j sun.awt.windows.WToolkit.run()V+69
j java.lang.Thread.run()V+11
v ~StubRoutines::call_stub
--------------- P R O C E S S ---------------
Java Threads: ( => current thread )
0x0c077b28 JavaThread "export-worker--0" daemon [_thread_in_native, id=6032]
0x0c0779a0 JavaThread "Repagination-Worker" daemon [_thread_blocked, id=6016]
0x0c077818 JavaThread "Thread-20" [_thread_blocked, id=4740]
0x0bf45428 JavaThread "Timer-0" daemon [_thread_blocked, id=4456]
0x0bfee410 JavaThread "GC Daemon" daemon [_thread_blocked, id=4368]
0x0bfee288 JavaThread "RMI RenewClean-[192.168.1.155:49177]" daemon [_thread_blocked, id=5460]
0x00f718a0 JavaThread "DestroyJavaVM" [_thread_blocked, id=5212]
0x0bfcba50 JavaThread "TimerQueue" daemon [_thread_blocked, id=4704]
0x0b49d470 JavaThread "AWT-EventQueue-0" [_thread_blocked, id=2696]
0x0b4a6288 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=632]
=>0x0b3f61d8 JavaThread "AWT-Windows" daemon [_thread_in_native, id=5188]
0x0b3f6050 JavaThread "AWT-Shutdown" [_thread_blocked, id=3368]
0x0103ef78 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=416]
0x0103e338 JavaThread "CompilerThread0" daemon [_thread_blocked, id=1216]
0x0103d9b0 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=5592]
0x010333e8 JavaThread "Finalizer" daemon [_thread_blocked, id=4820]
0x01030e10 JavaThread "Reference Handler" daemon [_thread_blocked, id=4144]
Other Threads:
0x0102be10 VMThread [id=936]
0x00fd8ba8 WatcherThread [id=1316]
VM state:not at safepoint (normal execution)
VM Mutex/Monitor currently owned by a thread: None
Heap
def new generation   total 2304K, used 1239K [0x03100000, 0x03370000, 0x035e0000)
eden space 2112K, 49% used [0x03100000, 0x03205da8, 0x03310000)
from space 192K, 100% used [0x03340000, 0x03370000, 0x03370000)
to   space 192K,   0% used [0x03310000, 0x03310000, 0x03340000)
tenured generation   total 29228K, used 24017K [0x035e0000, 0x0526b000, 0x07100000)
   the space 29228K, 82% used [0x035e0000, 0x04d544d0, 0x04d54600, 0x0526b000)
compacting perm gen total 15616K, used 15552K [0x07100000, 0x08040000, 0x0b100000)
   the space 15616K, 99% used [0x07100000, 0x08030000, 0x08030000, 0x08040000)
No shared spaces configured.
Dynamic libraries:
0x00400000 - 0x0040d000      C:\Program Files\Java\jre1.5.0_13\bin\javaw.exe
0x776b0000 - 0x777ce000      C:\Windows\system32\ntdll.dll
0x764b0000 - 0x76588000      C:\Windows\system32\kernel32.dll
0x76660000 - 0x7671f000      C:\Windows\system32\ADVAPI32.dll
0x777f0000 - 0x778b3000      C:\Windows\system32\RPCRT4.dll
0x76980000 - 0x76a1e000      C:\Windows\system32\USER32.dll
0x76b90000 - 0x76bdb000      C:\Windows\system32\GDI32.dll
0x76360000 - 0x7640a000      C:\Windows\system32\MSVCRT.dll
0x76b70000 - 0x76b8e000      C:\Windows\system32\IMM32.DLL
0x76230000 - 0x762f7000      C:\Windows\system32\MSCTF.dll
0x764a0000 - 0x764a9000      C:\Windows\system32\LPK.DLL
0x76720000 - 0x7679d000      C:\Windows\system32\USP10.dll
0x10000000 - 0x10017000      C:\Windows\system32\APSHook.dll
0x6d640000 - 0x6d7dd000      C:\Program Files\Java\jre1.5.0_13\bin\client\jvm.dll
0x752d0000 - 0x75303000      C:\Windows\system32\WINMM.dll
0x76a20000 - 0x76b64000      C:\Windows\system32\ole32.dll
0x76170000 - 0x761fc000      C:\Windows\system32\OLEAUT32.dll
0x75290000 - 0x752c8000      C:\Windows\system32\OLEACC.dll
0x75da0000 - 0x75dcc000      C:\Windows\system32\apphelp.dll
0x6d290000 - 0x6d298000      C:\Program Files\Java\jre1.5.0_13\bin\hpi.dll
0x75f60000 - 0x75f67000      C:\Windows\system32\PSAPI.DLL
0x6d610000 - 0x6d61c000      C:\Program Files\Java\jre1.5.0_13\bin\verify.dll
0x6d310000 - 0x6d32d000      C:\Program Files\Java\jre1.5.0_13\bin\java.dll
0x6d630000 - 0x6d63f000      C:\Program Files\Java\jre1.5.0_13\bin\zip.dll
0x6d000000 - 0x6d16a000      C:\Program Files\Java\jre1.5.0_13\bin\awt.dll
0x734b0000 - 0x734f1000      C:\Windows\system32\WINSPOOL.DRV
0x74b80000 - 0x74bbf000      C:\Windows\system32\uxtheme.dll
0x003e0000 - 0x003f8000      C:\Program Files\Hewlett-Packard\IAM\bin\ItClient.dll
0x76300000 - 0x76355000      C:\Windows\system32\SHLWAPI.dll
0x74f50000 - 0x750e4000      C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6000.16386_none_5d07289e07e1d100\comctl32.dll
0x74ec0000 - 0x74f46000      C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.6000.16386_none_87e0cb09378714f1\Comctl32.dll
0x71cb0000 - 0x71cbc000      C:\Windows\system32\dwmapi.dll
0x76be0000 - 0x776ae000      C:\Windows\system32\shell32.dll
0x6d240000 - 0x6d290000      C:\Program Files\Java\jre1.5.0_13\bin\fontmanager.dll
0x6d4d0000 - 0x6d4e3000      C:\Program Files\Java\jre1.5.0_13\bin\net.dll
0x76200000 - 0x7622d000      C:\Windows\system32\WS2_32.dll
0x777e0000 - 0x777e6000      C:\Windows\system32\NSI.dll
0x755e0000 - 0x7561b000      C:\Windows\system32\mswsock.dll
0x75640000 - 0x75646000      C:\Windows\System32\wship6.dll
0x6d4f0000 - 0x6d4f9000      C:\Program Files\Java\jre1.5.0_13\bin\nio.dll
0x6d3d0000 - 0x6d3ef000      C:\Program Files\Java\jre1.5.0_13\bin\jpeg.dll
0x75360000 - 0x75398000      C:\Windows\system32\rsaenh.dll
0x75e20000 - 0x75e3e000      C:\Windows\system32\USERENV.dll
0x75e00000 - 0x75e14000      C:\Windows\system32\Secur32.dll
0x74a70000 - 0x74a7f000      C:\Windows\system32\NLAapi.dll
0x75800000 - 0x75819000      C:\Windows\system32\IPHLPAPI.DLL
0x757c0000 - 0x757f5000      C:\Windows\system32\dhcpcsvc.DLL
0x75ac0000 - 0x75aeb000      C:\Windows\system32\DNSAPI.dll
0x757b0000 - 0x757b7000      C:\Windows\system32\WINNSI.DLL
0x75790000 - 0x757b0000      C:\Windows\system32\dhcpcsvc6.DLL
0x727e0000 - 0x727e8000      C:\Windows\System32\winrnr.dll
0x76930000 - 0x76979000      C:\Windows\system32\WLDAP32.dll
0x727d0000 - 0x727df000      C:\Windows\system32\napinsp.dll
0x72070000 - 0x72082000      C:\Windows\system32\pnrpnsp.dll
0x727c0000 - 0x727cc000      C:\Windows\system32\wshbth.dll
0x767a0000 - 0x76928000      C:\Windows\system32\SETUPAPI.dll
0x75220000 - 0x75226000      C:\Windows\System32\wshtcpip.dll
0x728d0000 - 0x728d6000      C:\Windows\system32\rasadhlp.dll
0x6d1c0000 - 0x6d1e3000      C:\Program Files\Java\jre1.5.0_13\bin\dcpr.dll
0x6d5f0000 - 0x6d5f6000      C:\Program Files\Java\jre1.5.0_13\bin\rmi.dll
0x0b990000 - 0x0b9a1000      C:\Eclipse workspace\fenix\lib\ICE_JNIRegistry.dll
0x760f0000 - 0x76164000      C:\Windows\system32\COMDLG32.DLL
0x71610000 - 0x71617000      C:\Windows\system32\spool\DRIVERS\W32X86\3\SDNT5UI.DLL
0x0bac0000 - 0x0bad2000      C:\Windows\system32\spool\DRIVERS\W32X86\3\SDDM32.DLL
0x71130000 - 0x71145000      C:\Windows\system32\spool\DRIVERS\W32X86\3\ZSPOOL.dll
0x710e0000 - 0x710ea000      C:\Windows\system32\spool\DRIVERS\W32X86\3\ZGDI32.dll
0x70810000 - 0x70821000      C:\Windows\system32\MSVCRT40.dll
0x715d0000 - 0x715da000      C:\Windows\system32\spool\DRIVERS\W32X86\3\ZTAG32.dll
0x75650000 - 0x75658000      C:\Windows\system32\VERSION.dll
0x71060000 - 0x71080000      C:\Windows\system32\spool\DRIVERS\W32X86\3\SDDMUI.DLL
0x0bae0000 - 0x0bae7000      C:\Windows\system32\spool\DRIVERS\W32X86\3\ZLANG.dll
0x0bbc0000 - 0x0bbe4000      C:\Windows\system32\spool\DRIVERS\W32X86\3\SR32.dll
0x0bb70000 - 0x0bb7d000      C:\Windows\system32\spool\DRIVERS\W32X86\3\IMFNT5.DLL
0x71600000 - 0x71608000      C:\Windows\system32\spool\DRIVERS\W32X86\3\Imf32.dll
0x76410000 - 0x76494000      C:\Windows\system32\CLBCatQ.DLL
0x6de10000 - 0x6e033000      C:\Windows\system32\NetworkExplorer.dll
0x742c0000 - 0x74377000      C:\Windows\system32\PROPSYS.dll
0x76590000 - 0x7665f000      C:\Windows\system32\WININET.dll
0x777d0000 - 0x777d3000      C:\Windows\system32\Normaliz.dll
0x75f70000 - 0x75fb5000      C:\Windows\system32\iertutil.dll
0x759a0000 - 0x759b4000      C:\Windows\system32\MPR.dll
0x71940000 - 0x71952000      C:\Windows\System32\ntlanman.dll
0x75a50000 - 0x75aba000      C:\Windows\System32\NETAPI32.dll
0x71a00000 - 0x71a08000      C:\Windows\System32\drprov.dll
0x719d0000 - 0x719df000      C:\Windows\System32\davclnt.dll
0x734a0000 - 0x734aa000      C:\Windows\system32\cscapi.dll
0x707e0000 - 0x707e9000      C:\Windows\system32\LINKINFO.dll
0x6c460000 - 0x6c519000      C:\Windows\system32\spool\DRIVERS\W32X86\3\unidrvui.dll
0x6bdd0000 - 0x6be8b000      C:\Windows\system32\spool\DRIVERS\W32X86\3\mxdwdrv.dll
0x6c350000 - 0x6c365000      C:\Windows\system32\FontSub.dll
VM Arguments:
jvm_args: -Djava.library.path=c:/Eclipse workspace/fenix/lib -Xbootclasspath/a:C:\Eclipse workspace\fenix\rsrc\images\buttons;C:\Eclipse workspace\fenix\rsrc\images\buttons\general;C:\Eclipse workspace\fenix\rsrc\images\buttons\report
java_command: XXX
Launcher Type: SUN_STANDARD
Environment Variables:
PATH=C:\Program Files\Java\jre1.6.0_03\bin\client;C:\Program Files\Java\jre1.6.0_03\bin;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;c:\Program Files\ATI Technologies\ATI.ACE\Core-Static;c:\Program Files\Microsoft SQL Server\90\Tools\binn\;c:\Program Files\Common Files\Roxio Shared\DLLShared\;c:\Program Files\Common Files\Roxio Shared\DLLShared\;c:\Program Files\Common Files\Roxio Shared\9.0\DLLShared\;C:\Program Files\Hewlett-Packard\IAM\bin
USERNAME=XXX
OS=Windows_NT
PROCESSOR_IDENTIFIER=x86 Family 15 Model 72 Stepping 2, AuthenticAMD
--------------- S Y S T E M ---------------
OS: Windows Vista Build 6000
CPU:total 2 (cores per cpu 2, threads per core 1) family 15 model 72 stepping 2, cmov, cx8, fxsr, mmx, sse, sse2, sse3, mmxext, 3dnowext, 3dnow
Memory: 4k page, physical 1964736k(863916k free), swap 4159556k(2569432k free)
vm_info: Java HotSpot(TM) Client VM (1.5.0_13-b05) for windows-x86, built on Sep 25 2007 19:11:52 by "java_re" with MS VC++ 6.0

This looks like [bug 6754141|http://bugs.sun.com/bugdatabase/view_bug.do?bug_id=6754141] in the just-in-time compiler. If you have a support contract you can escalate this to get a fix in a jdk1.5.0 update. Alternatively, there do not seem to be any reports of this in jdk6, so you could try a recent jdk6 update (e.g., jdk6 update 17).

Acrobat 9.0 Cant print duplex

hi,
we cant print selfmade adobe-files in duplex modus. it is possible with 8.0 and 7.0 version but now we got the new version 9.0 and its now not possible. when we are get manuals or other pdf-files the duplex modus works correct but if we print an excel-sheet to pdf-printer and put some pages to the new pdf-file we cant print this in duplex modus. is there are workaround to fix this problem?
br
Jobbi12

yes i mean the duplex function listed in the printer driver not at adobe PDF printer. We cant print our adobe PDF-Files in duplex Mode. Before we installed 9.0 it works fine. I describe what we want to do.
1. Print an Excel-Sheet with adobe PDF-printer --> then we get an PDF-File.
2. Print another Excel-Sheet with adobe PDF-printer --> then we get an PDF-File again.
3. Both PDF-Files have 1 pages.
4. Now i copy the page from PDF-File2 to PDF-File1 --> then PDF-File1 has 2 pages.
5. Now i print this PDF-File with our Network printer with duplex modus --> But it dont work.
If we download any PDF-File and print this with our network printer it works fine in duplex mode.
We did the same with version 8.0 and it works fine. Now in Version 9 we cant print at duplex mode (Not the PDF-Printer). So it was a problem with version 9.0.

Installed latest Acrobat Update to 8.2.1 and now I can't print PDFs

I recently installed the latest Acrobat update to go to Acrobat 8 Professional 8.2.1. Now I can no longer print PDFs. Also when I look at the list of printers it shows "AdobePDF (Copy1)" plus many more copies (see picture below). I'm running Windows 7 64-bit. How do I resolve this problem?

I was having the same issue. Supposedly, Acrobat 8 and Win 7 aren't compatible. I then tried the following steps and it seems to work.
1. Right click on the Acrobat 8 icon and scroll down and select properties.
2. A pop up box will appear. click on the compatibility tab.
3. Check the box in compatibility mode and select windows XP (Service Pack 3), then at the bottom of the box, click on the box next to Run this program as administrator.
4. Click apply then ok.
Let me know if this works for you. Good Luck!

Cant print PDFs in Win 7

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