Cant put any songs on my micro!

I got my player in april and at the start I would just use windows media player to put songs onto it. then media player stopped recognising it so I installed zen media explorer and that kept telling me to plug in my player even tho it was already plugged in!!
I rang support but when I did what that man told me to do all the songs on my player were deleted!!
Please help me or e-mail me at [email][email protected]][email protected][/url]

There's also a lot of troubleshooting information in the FAQ post via the link "PC connection problems with your player".

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