Cant receive cell phone emails

Is there a specific setting for receving emails sent by cell phone to the Macbook? I can send and receive email from my cell phone to my home computer, but the emails will not show if up when Im connected to Xpress and I open my mail on my Macbook-unless there is a picture attached to it. New one, right?! Ive not read anything else like this on these forums. When I set up AX I just did what the defaults said. I know there are other settings, ports, protcols, whatever, but I dont really know how to use the. Can anyone advise me on this? Thanks.

Ah, so it's not such unique problem after all.

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