Cant receive email's from external clients

                  I have checked the the hosting website and the exchange server. I am unable to still receive external e-mail. I need to know how to check to see if the mail.domain.com is being allowed to through the firewall. I would like to also attah to the firewall within the web Browser.

Hello Kevin,
For that you must provide the IP address of the SMTP server with the problem and then the running configuration
Otherwise you could open a TAC case
Regards

Similar Messages

  • Cant receive emails from outlook

    Need help please....cant receive emails on my iphone from my outlook....send is fine. i have talked with the cust service people and we had it working and then it just stopped...i dont get it but im sure its very simple. i have tried deleting and adding account again but doesnt seem to work....any suggestions?

    Any error message provided when the account is checked for new messages with your iPhone?
    Do you leave Outlook on your computer launched and running actively checking the account for new messages while your iPhone is doing the same?
    If so, this can pose a problem. Although it is possible to access a POP account with more than one email client, a POP account is designed to be accessed with a single email client only. Only one email client at a time can be communicating with the incoming mail server - checking the account for new messages and/or downloading new messages received at the incoming mail server.
    If Outlook is launched and running, quit Outlook to see if this makes any difference with your iPhone.

  • HT1146 i cant receive emails from apple regarding resetting my security questions any idea ? i have tried evrything :(

    help me with this pls i cant receive emails from apple regarding resetting my security questions any idea ? i have tried evrything

    Click here and request assistance.
    (75854)

  • Clients cant receive emailes

    hallow, I just created a few user accounts in exchange server 2007 and put then in group but these users can sent emails but they cants receive emails, I removed them from active directory then recreate them again in AD and make new mailbox in exchange server
    again and the same issue cant receive emails. I made another group and I put one of the user in that group but the same thing happen.
    I have more than 1000 users and all working fine, and its internal mail.
    thank u

    Hi,
    According to the description, my understanding as below:
    1. There are more than 1000 users on the Exchange server and working well by themselves.
    2. Creating few users (working well by themselves) and adding them to a DL. If a user send emails to the DL, the DL cannot receive.
    3. Re-creating users and DL, however the issue remained.
    Please correct me if there is any misunderstanding.
    Suggestions:
    1. Please verify whether this issue occur in OWA.
    2. Please verify whether the sender can find the DL from GAL via OWA.
    3. Please try to compare the attribute on DL and normal user, especially the LegacyExchangeDN, Mail, ProxyAddresses, EmailAddresses, PrimarySmtpAddress via ADSIEdit.msc.
    4. Please double check whether you have settings on Message Delivery Restriction on the DL.
    5. If you have a large environment with multi-DCs, it seems a Replication issue between DCs. I suggest restarting the Microsoft Exchange System Attendant Services after creating the DL.
    6. When the DL didn't receive the message, did the sender receive a NDR? If yes, please paste the details without sensitive information for the further troubleshooting.
    Thanks
    Mavis
    Mavis Huang
    TechNet Community Support

  • Can't receive emails sent from Windows Mobile

    After much troubleshooting, I've found that I can't receive emails sent from Windows Mobile users. I never noticed the issue until recently, but I can't pinpoint when the problem began: Leopard 10.5.2, Mail 3.2... not sure.
    When a Windows Mobile user sends me an email, it just doesn't show up in my inbox. It does show up in a web client, my iPhone, and in Thunderbird, so I know the mail is being delivered to my mailbox on the server. However, there is no corresponding message located in ~/Library/Mail, so it looks like the message isn't being downloaded from the server. I have emails before and after the stubborn email message, so it hasn't interfered with anything else that I can tell.
    Anyone else been able to pinpoint this issue and figure out a fix or workaround? Anyone have any ideas?

    I am experiencing precisely the same issues. Messages from Windows Mobiles v.6 (more than just a single handset) are not being displayed in Mac Mail 3.2
    I have tried rebuilding mailboxes and changing the IMAP port connecting with Exchange server. The mail is there as I can see it in Outlook, OWA, and OMA
    Similar situation to you in that I have no idea when this started to happen, but it can only be in the last 3-4 weeks max.
    Please, if anybody has a fix or workaround, or knows what changes have been made to Mac Mail in the last few weeks.
    Thanks in advance.

  • I cant receive emails on my new ipad. I checked with my carrier and I have the info entered correct?

    I cant receive emails on my new ipad. I checked with my carrier and I have the info entered correct?

    if it don't work on both wifi and 3g then likely it's the email account settings which are incorrect set
    and you should go over them 1 by 1 with the guide from the email provider as how to setup their mail service
    if it works over wifi but not 3g then likely your carrier blocks the port your mail provider require

  • Cant receive emails after resetting email password

    after resetting password for email on hotmail, i cant receive emails on my iphone, any ideas anyone

    Hey NedTrimming,
    I'd try out the following troubleshooting steps and see if that resolves the issue and lets you receive mail again:
    Restart the iOS device.
    Log in to your email provider's website to ensure that the account is active and the password is correct.
    Delete the account from Settings > Mail, Contacts, Calendars and then add the email account again on the iOS device.
    iOS: Unable to send or receive email
    http://support.apple.com/kb/ts3899
    Regards,
    David

  • Not receiving email confirmations from new website registrations

    I haven't been receiving any email confirmations from the various websites that I have been trying to register on. If I try the "forgot my password" function on these sites I don't get any replies to those either. I have been receiving emails replies from emails I have sent directly from Mail, and emails from those in my address book.
    Any ideas what might be causing this?
    I have asked Roadrunner to check their server to see if there might be something blocking some emails, and am waiting for their reply.
    MacBook Pro   Mac OS X (10.4.7)   2GHz Intel core duo

    I haven't been receiving any email confirmations from
    the various websites that I have been trying to
    register on. If I try the "forgot my password"
    function on these sites I don't get any replies to
    those either. I have been receiving emails replies
    from emails I have sent directly from Mail, and
    emails from those in my address book.
    Any ideas what might be causing this?
    I have asked Roadrunner to check their server to see
    if there might be something blocking some emails, and
    am waiting for their reply.
    Definitely sounds like something on the remote end to me...

  • How can I stop receiving email automatically from the community when they have issues with there problems regarding the apple products.

    How can I stop receiving email automatically from the community when they have issues with there problems regarding the apple products.

    Click here for the instructions on stopping the emails.
    (85713)

  • Im having massive issues with my email... I cant receive emails for my work email... was working perfectly and now just wont connect, i assume that I need to use my home wifi as the outgoing server?? Please help :)

    Im having massive issues with my email... I cant receive emails for my work email... was working perfectly and now just wont connect, i assume that I need to use my home wifi as the outgoing server?? Please help

    For your work email, do you use a well known server or do you use their own server? Their server IMAP and SMTP addresses might of changed or you entered them in wrong. It might be something with your router but unless you blocked every incoming connection, then it should work. I would talk to your tech guys at work to see if it is on their end.
    Hope this helped a bit, Sean

  • One Yahoo! mail account does not receive email sent from .mac

    OK, this is an odd problem, and any help would be appreciated.
    My girlfriend's Yahoo! mail account does not receive email sent from my .mac address. If I send email from my Gmail or Yahoo! accounts she receives the message. No one else has informed me that they haven't received email from the .mac address. Additionally, the .mac account is in her address book.
    Anyway, has anyone seen a similar pattern with Yahoo! or any other email provider?
    Thanks.
    - Jennings

    Thanks for the reply . . . and yes, the recipient's email provider likely holds the answer.
    However, I was hoping someone here might have had a similar experience and could answer as the email provider is Yahoo, and they are slow in responding to help requests . . . for a period I hosted a personal, paid website through Yahoo Domains and help tickets lingered for several days on multiple occasions (this being the reason the site is no longer hosted by Yahoo). I also doubt Yahoo will expend too much energy resolving a problem for a free email account.
    Anyway, I posted in the Yahoo mail forums, and hopefully something will come-up . . . .

  • I cant receive emails through the mac mail app.

    I cant receive emails throught the mac mail app. But i can send them. How do i reset the app and receive mail again. It receive them before but all of the sudden i quit getting mail

    I had the exact same problem!
    I just ran a software update today and its all good!
    Updated now to -
    Mac OS X Lion 10.7.5 (11G63)

  • I cant receive emails in iCloud?? I have circle with lightening

    For the first time ever, suddenly I cant receive emails, i have the circle with the sideways s or mini bolt next to  my inbox???????? Its never happened before,

    In Mail's Window Menu, choose Connection Doctor, any red dots for status, if so what is the message?
    Then click the Show Details button & Check again.

  • When I accept an email invite from a client and want to save it to a Google calendar, it saves for 30 seconds and disappears. Does anyone know how to save a invite to a Google calendar in the Mac Calendar app?

    When I accept an email invite from a client and want to save it to a Google calendar, it saves for 30 seconds and disappears. Does anyone know how to save a invite to a Google calendar in the Mac Calendar app?

    When I accept an email invite from a client and want to save it to a Google calendar, it saves for 30 seconds and disappears. Does anyone know how to save a invite to a Google calendar in the Mac Calendar app?

  • I have 3 email addresses with my ISP.  How do I set up my iPhone to receive emails addressed from any one of these addresses

    I have 3 email addresses with my ISP.  How do I set up my iPhone to receive emails addressed from any one of these addresses

    Even though they share the same incoming and outgoing server settings, each is a distinct account, so you just need to set up 3 accounts on your iPhone, one for each email address.
    Or, since these are all from the same ISP, do they have online account management tools to let you forward two of those to the one account you want to be the "master" account?  You still may want separate accounts on your iPhone though, as an account can only have one address associated with it for the "reply" field when responding to emails.

Maybe you are looking for