Cant receive email's from external clients
I have checked the the hosting website and the exchange server. I am unable to still receive external e-mail. I need to know how to check to see if the mail.domain.com is being allowed to through the firewall. I would like to also attah to the firewall within the web Browser.
Hello Kevin,
For that you must provide the IP address of the SMTP server with the problem and then the running configuration
Otherwise you could open a TAC case
Regards
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Any error message provided when the account is checked for new messages with your iPhone?
Do you leave Outlook on your computer launched and running actively checking the account for new messages while your iPhone is doing the same?
If so, this can pose a problem. Although it is possible to access a POP account with more than one email client, a POP account is designed to be accessed with a single email client only. Only one email client at a time can be communicating with the incoming mail server - checking the account for new messages and/or downloading new messages received at the incoming mail server.
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Click here and request assistance.
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hallow, I just created a few user accounts in exchange server 2007 and put then in group but these users can sent emails but they cants receive emails, I removed them from active directory then recreate them again in AD and make new mailbox in exchange server
again and the same issue cant receive emails. I made another group and I put one of the user in that group but the same thing happen.
I have more than 1000 users and all working fine, and its internal mail.
thank uHi,
According to the description, my understanding as below:
1. There are more than 1000 users on the Exchange server and working well by themselves.
2. Creating few users (working well by themselves) and adding them to a DL. If a user send emails to the DL, the DL cannot receive.
3. Re-creating users and DL, however the issue remained.
Please correct me if there is any misunderstanding.
Suggestions:
1. Please verify whether this issue occur in OWA.
2. Please verify whether the sender can find the DL from GAL via OWA.
3. Please try to compare the attribute on DL and normal user, especially the LegacyExchangeDN, Mail, ProxyAddresses, EmailAddresses, PrimarySmtpAddress via ADSIEdit.msc.
4. Please double check whether you have settings on Message Delivery Restriction on the DL.
5. If you have a large environment with multi-DCs, it seems a Replication issue between DCs. I suggest restarting the Microsoft Exchange System Attendant Services after creating the DL.
6. When the DL didn't receive the message, did the sender receive a NDR? If yes, please paste the details without sensitive information for the further troubleshooting.
Thanks
Mavis
Mavis Huang
TechNet Community Support -
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if it don't work on both wifi and 3g then likely it's the email account settings which are incorrect set
and you should go over them 1 by 1 with the guide from the email provider as how to setup their mail service
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Hey NedTrimming,
I'd try out the following troubleshooting steps and see if that resolves the issue and lets you receive mail again:
Restart the iOS device.
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Delete the account from Settings > Mail, Contacts, Calendars and then add the email account again on the iOS device.
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http://support.apple.com/kb/ts3899
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Click here for the instructions on stopping the emails.
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For your work email, do you use a well known server or do you use their own server? Their server IMAP and SMTP addresses might of changed or you entered them in wrong. It might be something with your router but unless you blocked every incoming connection, then it should work. I would talk to your tech guys at work to see if it is on their end.
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