Cant receive mssgs from iphone users

i upgraded my iphone to the htc one max and i cant receive text messages from iphone users. how do i un-register my id. i no longer have the iphone

For what reason did you elect to not turn off iMessage prior to switching devices?
Deactivating iMessage

Similar Messages

  • HT1937 How do I get my iMessage taken off if I no longer have an iPhone? Because I cant receive texts from iPhone users.

    How do I get my iMessage taken off if I no longer have an iPhone? Because I cant receive texts from iPhone users.

    Deactivating iMessage

  • HT201274 i cant receive texts from iphone users

    i recently changed from an iphone 5 to a galaxy note III and i do not receive text messages from iphone users how do i delete my old device from my account so that i can receive texts from iphones

    find my iphone and imessage are two different things.
    You would've had to go to setttings - message - imessage - off

  • Changed from Iphone to Xperia Z1 and cant receive texts from iphone users

    i recently changed from Iphone to Z1 but can not receive text messages from a lot of iphone users ( i can from some which i strange). i have turned off the Imessage setting on the old Iphone and let it sit for 30mins for apple servers to identify this. i have also done a software repair via PC Companion but still doesnt work.
    any suggestions?

    The thing is that your friends still using iPhone must remove you from iMessage. Otherwise you might end up with this problem.
     - Community Manager Sony Xperia Support Forum
    If you're new to our forums make sure that you have read our Discussion guidelines.
    If you want to get in touch with the local support team for your country please visit our contact page.

  • Samsungs4 cant receive text from iphone

    ive just switch from a iphone 4 to a samsung s4. now i cant receive text from iphone users what can i do?

    Asked and answered dozens of times.  See the "more like this" section on the right side of this page and search before posting.

  • Still can't receive messages from Iphone Users

    Greetings,
    I know there are many topics asking similar questions if it's googled, and I think I have read through almost all of them to no prevail. I know veterans of these boards probably get tired of seeing the same topics, but im desperate and will try to keep it quick. I really appreciate any help.
    I recently upgraded from a 4S to a Galaxy S5 and have not been able to receive messages from Iphone users since. I still have my old Iphone. Here are the steps I've tried:
    1) Ensure "IMessage" is disabled in my old phone
    2) Unregistered my phone number with my Apple ID. I currently have no phone numbers registered with them
    3) Changed my Apple ID Password
    4) Unregistered my Iphone with my ITunes Account.
    5) I also have a Macbook Air and a 2010 model IMac. I have also ensured I am signed out on those devices and my phone number isn't linked in anyway I could find.
    6) I called Apple 3 Days ago and the representitive was very nice and professional but ultimately was incorrect. He advised me that the new IoS7 is more advanced and should check about every 12 hours to see if the user on the other end has an active IMessage account. He said to wait 24 hours just to be safe. He also advised people running older IOS systems could take up to 3-4 days to contact me correctly. Furthermore he said if after that time frame their phones still sent me IMessages instead of SMS then THEY were having problems and should call Apple. I just really doubt that is the case.
    I have tested it out with 5 Iphones now with help from some friends, all running IOS7 and still no luck 3 days after the phone call to Apple.
    7) I tried logging back into IMessage today on my Macbook and it worked, I was still able to send and receive texts from Iphone users. This seems like it should not be possible since it is not linked to my phone number anymore. It is logged into the same Email that I used to have linked to my phone number.
    Now as others have said, If I have them hold down the bubble and send as text message 3 times their phone will remember and keep sending my texts, however that is unreasonable to ask everyone to do. There should just be a way to completely delete your Apple ID. Is there anything I'm possibly overlooking? I really appreciate any help.

    I am right there with you. This describes my problem to a T. Only other issue I am having is group texts. Iphone users who include me in a group text still send as imessages as well, so even if I text them first and they reply, it send as an imessage. Get it together apple.

  • Switched to Samsung GS5 2 months ago, still not receiving messages from iphone users

    I switched to a non iphone over two months ago and ever since then I cannot receive messages from iphone users sending in imessage format. They have to turn imessage on and off to be able to text me. This has been extremely inconvenient since I need to receive these messages for work in addition to my personal life. I have tried multiple suggestions I've read about, still nothing works. It's like this is apple's way of keeping customers using their iphone instead of switching for fear of not receiving messages. They won't really fix it either when we all know technology is advanced enough to fix this. HELP.

    Can’t get text messages from an iPhone - Apple Support

  • HT4528 New phone wont receive texts from iPhone users

    I just switched to the Galaxy S4 and I am not receiving messages from iPhone users because of the iMessage. I already went into my Apple ID account to remove my number but they still aren't coming through.

    This is what you should have done, to prevent this:
    http://support.apple.com/kb/HT5661

  • Not receiving texts from iPhone users

    I recently got a new Samsung Galaxy S4.  I registered this phone to a new number.... I did not port an existing number to the phone.  Since getting the phone, I have had trouble receiving texts from iphone users - their messages will not come through on my phone unless their imessage is turned off.  As you can imagine, this is quite a hassle - having to explain this problem every time I give someone my number, and several people having to change their settings every time they text me.
    I've done research on this problem, and it seems that this happens when you port a number from an iphone to an android.  The problem is fixed when you update your apple id account, and delete the number from the imessage service.  I am concerned that my current number used to be registered to an iphone - and that the number is possibly still associated with an imessage account.  I have no way of changing this, so I'm stuck.
    I understand that this may be a problem that only Apple can fix, but any advice you can give me would be greatly appreciated.

        Hello annaesharon, I know that receiving all of your text messages are important, indeed! Sorry to learn that you've been missing many of yours due to this. Thanks for reaching out to us - it's my pleasure to help.
    The good news is that you are absolutely on the right track. The best way to take care of this is to ensure the phone number is un registered with Apple/iMessage. You mentioned that this is a brand new phone number for you, so we would also like the opportunity to check a few things on your line as well.  Do you receive any type of alert or error message when the iPhone text try to come through? Which application are you using, primarily, to send/receive text messages. Let us know! We want to help get to the bottom of this for you.
    TanishaS1_VZW
    Follow us on Twitter @VZWSupport

  • I used to have an iphone 4 but recently switched to a galaxy but now cant recieve texts from iphone users

    i recently got a galaxy but used to have an iphone 4 but now i cant receive text messages from iphone users, the messages are still coming in as imessages.

    You can try resetting the password for the Apple ID you were using for iMessage by going to https://iforgot.apple.com/.  If that doesn't work, you'll have to contacct Apple support for assistance.

  • Is there anyway to disable iMessage without completely wiping the phone clean? i switched to android and can not receive messages from iPhone users.

    i switched to android and the phone company disabled my iMessage. but about a week ago i logged into a mac with my user id and now i can no longer receive text messages from iPhone users. it gets sent to the iMessage on my mac. how can i disable it completely without wiping the phone

    See this support document for help. Can’t receive text messages on a non-Apple phone

  • Switched from iphone to galaxy - now not receiving texts from iphone users

    Switched from iphone to galaxy for multiple reasons.  Still keeping my iPad and wanted to use my iphone for music.  Now I am not receiving texts, apparently imessages, from iphone users -  there is no notification either way that a message was not received.  So iphone users think I have received a text when I haven't.  This makes me angry with Apple as there have been medical issues in our family and I have not been receiving important communication.  I also have clients I have not received texts from.  My understanding is I will have to delete my iphone from my apple account completely, but then will not be able to use it at all for itunes or anything else. 

    If you still have the iPhone, go to Settings and turn off iMessage. If you don't have the phone or if that doesn't solve the problem, contact Apple Support and request that they deactivate iMessage. https://www.apple.com/support/appleid/contact/

  • Galaxy s5 not receiving messages from iphone users

    Ok so sorry about the long question but I just bought a galaxy s5 to replace my iphone 4s and im having trouble getting messages from iphone users.  I tried turning off imessage, turned off find my iphone, resetting the device completely, and even created a new apple id but nothing has worked in the past 6 hours. The only thing I have left is to contact apple support but I really dont want to spend $20 to talk to someone if I dont have to... Any help at this point will be apprectiated.  Thanks

    At the risk of repeating some information, I'm leaving a full message here because I found many of the suggestions above to be vague and confusing. This is a step by step of the call that I just put in to Apple to fix this issue with Samsung S5 Galaxies not getting text messages from iPhones. This process should only be necessary if you no longer have possession of your iPhone; if you do, it seems from messages above you can go into your iPhone's settings and turn off iMessage yourself.
    NOTE: According to Victoria, the Apple rep who was familiar with the problem and (supposedly, within the next half hour to 24 hours) fixed the problem, iPhone users who have updated to IOS 7.1.1 --not just 7.1, but the 7.1.1 specifically -- will not have this issue, as 7.1.1 fixed the issue causing this disconnect. However, any iPhone user operating under 7.1 or previous systems will not be able to send an S5 Galaxy user a text without an elaborate and individualized process to remove the former iPhone user's iMessage link. So, here's what I did:
    1. Called Apple Support at 800-694-7466 (I could not find the section headings/descriptions mentioned by FoxFifth above on the website listed; the sections did not match anything on the page linked to that supplied url)
    2. Followed the prompts, which involved giving my phone number (the one now linked to my Galaxy S5 but formerly to my iPhone 4s) and verbally requesting a representative at the appropriate time after the appropriate prompt. NOTE: disregard the warning about a $19 one-time service charge; it will not apply once you speak to someone.
    3. Wait for a rep.
    4. When the rep answers, say, "I just upgraded from my iPhone (4, 4s, 5, etc.) to a Samsung Galaxy S5 and can no longer receive texts from other iPhone users. I found online that this is because my iMessage is still turned on and I need you to deactivate my iMessage that automatically sends other iPhone users' messages to that old phone, which I no longer have."
    5. The rep, who -- if they are anything like Victoria, who said she's done this "quite a lot today, actually" -- will recognize your issue. The rep will send you a text message to your new device, which contains an alphanumeric code that you must read back to the rep to authenticate it. At that time, the rep will put in your iMessage deactivation request; it should (here's fingers crossed) become active within 24 (some users here say 48, so be patient) hours, at which time the problem should disappear.
    I hope this is detailed enough to help everyone else out there. Based on the Apple rep's familiarity with my problem, I'm hopeful the process will work as promised. I will update when I know for sure after a day or two that it is (or isn't) working.

  • Not receiving messages from iPhone users

    I recently switched from an Iphone 4S to an android and now im not able to receive any messages from iphone users. How do i fix this problem if i no longer have the iphone in my possession?

        Hi Brimc07,
    No need to worry! Everything on your device is 100%. There actually is an issue with some users who've updated to iOS 7. I've been able to notice this issue first hand. The issues would relate to your friends apple devices. I recommend having one of them turn off their iMessage and retry sending you a new message. I guarantee 100% you'll be able to receive the message. Apple is currently working on an improvement, thanks!
    MatthewS_VZW
    VZW Support
    Follow us on Twitter @VZWSUPPORT

  • Why can't I receive messages from iPhone users with my new Galaxy s4?

    I just got the Galaxy s4 and switched to that from my iPhone. I can't recieve any messages from Iphone users, please help me...

    Sounds like you didn't deactivate iMessage on your iPhone before you switched over. You will need to talk to Apple Support

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