Cant receive virginemails on iphone 4
Hi, i used to be able to receive virginmedia e mails on my iphone 4 but they have stopped. I can access them ok if i go into the virgin media site using safari but not by the e mail app. Can anyone help. Thanks
If you have checked the correct info is in the incoming mail server field for the account settings, check with the email account provider to ensure they are not having temporary incoming mail server problems.
Checking an email account via webmail using a browser is not the same thing. There can be a problem connecting with the incoming mail server with an email client but there won't be any problem accessing the account via webmail using a browser since the latter does not use/require the same.
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If that doesn't work, contact Apple Support who can revoke the iMessage/Facetime certificate from association to your phone number.
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http://support.apple.com/kb/ht1414
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