Cant recieve call from person in my contacts

Hi!
I have encountered a problem with a friend trying to call me that cant reach unless I delete him from my contacts.
Anyone have a sollution on this?

It is possible that you have certain 3rd party application installed on the phone. Try in safe mode:
https://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/td-p/348008
Also, just to make sure everything is fine, try your SIM card in another phone.
You can also try other SIM card in your phone and see if that happens too.
Best regards,
Sergio PL
Xperia Z1 / Nexus 7 (2012)

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