Cant recieve or send picture/video/sound messages

I cant recieve or send picture, video, or sound messages?? any ideas??

navyut07 wrote:
it was working fine 2 days ago. im stuck in the middle of the woods with only my phone and when i tried calling customer service they said i needed another phone to talk to them with. i dont know what else to do.
Sounds like you are in an area with only voice signal - you can call and possibly send text only messages, but not picture messages. You need to be in an area that has both voice (1X) and data (EV) signal; nothing Verizon can do to change that if there is no signal available.
Dialing *228 option 2 MAY help by updating the roaming capability; but if there is no data signal available, then you will have voice and texting but no picture or video messages (ringtones/sound are sent as picture messages and use the data signal).

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1. you should contact your phone carrier as they handle all messaging.
2. Are you provisioned by your carrier for MMS?
3. if you are have you gone into settings to make sure that MMS is turned on.

Cant recieve or send picture/video/sound messages

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