Cant reinstall software - server keeps flagging product SN as invalid after accepting it

I am trying to transfer my purchased copy of Adobe Acrobat X Pro from a dead machine to my new one and when I enter the SN that I have stored for this product it respond with invalid every time and rejects the installation SN: 1118-1554-8399-6729-4720-5803, first it accepts it as valid then when I launch the product it insists the SN is invalid. It appears its time I stopped using Adobe products and went with others, giving the complete pain in the *** this is every time.As a journalist registered with your UK central office for product evaluation I have found most products responsive, but not Acrobat in transferring them to new machines.

Hi,
I think you can request for new keys:
For a new key:
Request key codes for new orders via SAP Marketplace (SMP), will receive a download letter on new purchases providing them with their SMP login credentials. Using these credentials you can login and click in the "Keys & Requests" tab > Request a License key.
OR
Their email and contact number is posted in this thread: UPDATED- If you have ACTIVATION ISSUES, please read (Crystal Xcelsius ONLY)
You can contact an SAP customer service agent at 1-866- 890-7686.
OR
If your Key code does not work
You need create a customer message https://websmp107.sap-ag.de/message using component XX-SER-LIKEY-BOJ.
Regards,
Deepti Bajpai

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Launch the Console application in any of the following ways:
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tt2

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Cant reinstall software - server keeps flagging product SN as invalid after accepting it

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