Cant remember neither my password nor the security answer

Hey guys
I need to dowload a new blackberry messenger to upgrade my phone but I forgot my password and even the answer to the security question to help me find it back.
Isn't there any information I can give to match my personal details to find my password back? Or any additional question to verify my ownership and find my password?

Hi and Welcome to the Forums!
You didn't say, so I assume you are talking about your BB ID for use in AppWorld. As a secure system, you are responsible for your credentials to access it. Since you don't know those, you have only one chance left -- find the original "Welcome" email you received when you registered AppWorld/BBID and it has a link you can use to recover from. Otherwise, the only thing you can do is create a new BBID/AppWorld account, losing all prior purchases.
You also can download BBM without AppWorld via this link:
http://us.blackberry.com/apps-software/blackberrymessenger/
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Similar Messages

HT201407 hi..I cant activate my Iphone 5. I bought this from someone who cant remember her apple password and even the email address that she used to set up the account.What am I gonna do now....How can I activate my Iphone. what are my options...pls help

hi..I cant activate my Iphone 5. I bought this from someone who cant remember her apple password and even the email address that she used to set up the account.What am I gonna do now....How can I activate my Iphone. what are my options...pls help me.thank you

Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818
hannibalfromlemery wrote:
.I cant activate my Iphone 5. I bought this from someone
The Apple ID and Password that was Originally used to Activate the iDevice is required.
If you cannot get this information from the seller
Removing a device from a previous owner’s account
You need to return the Device for a refund, as you will not be able to re-activate it.

I cant remember my administrator password. can anyone advise me how to reset the password without having the original? I have a MacBook Air - Mac OS X 10.6

I cant remember my administrator password. can anyone advise me how to reset the password without having the original? I have a MacBook Air - Mac OS X 10.6

Welcome to the Apple Support Communities
As you are using Snow Leopard, read "Resetting your original administrator account password" > http://support.apple.com/kb/HT1274 You have to start from the Mac OS X Snow Leopard disc, so you need an external optical drive or another Mac or PC to use Remote Install Mac OS X

Some of my tunes are assigned to a former email address and I can't remember the password. The security questions won't let me pass my date of birth, which they say is incorrect! I think I know my DOB. What can I do to remedy this

My laptop now has a different email address so there are certain tunes that won't play as hey are assigned to the old address. I can't remember the old password and the security question won't allow me past my date of birth, which they say is incorrect!! I certainly know my DOB. Is there anyway I can unlock these tunes?

Have you exhausted the options here?
https://iforgot.apple.com/password/verify/appleid
tt2

My iphone is locked i dont remember my icloud password end the question security Helpe meHelpe me

my iphone is locked i dont remember my icloud password end the question securityHelpe meHelpe me
<Email Edited by Host>

If you don't know your password, don't know your security questions and don't have a rescue address or don't receive a reset email, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

I want to change the security answers but have noticed the email address is a hotmail one. I cannot remember the password and frankly it keeps telling me that the account doesn't exists. So how can I change that to my personnal email?

I want to change the security answers on my account but have noticed that the email address I listed is a hotmail one which I cannot get into. How do I change this as I only see an edit button for logging into iTunes but not one where I can change in the security answers. Thankyou

You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(94157)

HT5312 I do not remember the security answer apple ID.Please help.Thanks you!

I do not remember the security answer apple ID.Please help.Thanks you!

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

HT1491 Cannot remember the security answers. Bought a new phone. Plz help!

Cannot remember the security answers. Bought a new phone. Plz help! iPhone 5. Want to buy apps and it keeps asking questions I do not remember. How do you reset this?

On your computer or safari on your iOS device navigate to:
          For Canada - https://appleid.apple.com/ca.
          For United States - https://appleid.apple.com/us/.
Click the "Manage your Apple ID" button, and sign in to your iCloud account. Once in, on the left side select "Password and Security", and this will populate our options on the right side. You should see an option to reset your security questions.
Also see this article about your "rescue email address" - http://support.apple.com/kb/HT5312.
If for any reason you can not reset these security questions, or get an error, then you may need to contact Apple directly - http://support.apple.com/kb/HE57.   Explain the issue, and they can get your to a "Account Security" agent, who will be able to verify your identity, and assist in resetting the security questions.

TS3988 i cant remember my icloud password

I cant remember my icloud password and it wont except my apple id password

Your icloud account is associated with an Apple ID and its password. If you don't recall the password, go to...
https://iforgot.apple.com

I can't change my apple id password because my security answers don't match. It won't give me any other options and just keeps asking for the answers. What do I do?

I can't change my apple id password because my security answers don't match. It won't give me any other options and just keeps asking for the answers. What do I do?

Contact the Apple ID Security site from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account security Team.

I am not having problems with wifi but ipad will not accept my password in the secure mode. anyone else having the same problem?

I am having problems with the Ipad accepting my password in the secure mode in Wifi. I can get into wifi when the secure mode is off. This only started when I downloaded the lastest update for the Ipad. Anyone else having the same problems? I have rebooted the Rotar and still doesn't work.

I am not.
Which secure mode are you using with your wireless network - WEP or WPA?
Have you tried forgetting this network on your iPad, and/or resetting network settings on your iPad? Both will require rejoining the network and the latter will require rejoining every wi-fi network your iPad has access to when returning within range of the network.

I have my ID and password but can not remmember the security answers What can I do ??

I have my ID and password but can not remmember the security answers What can I do ??

Security Questions and Rescue Mail
There are various ways to resolve this matter, amongst them are ...
An email to … Apple - Support - iTunes Store - Contact Us.
Or
you can follow instructions here … Rescue email address and how to reset Apple ID security question
Or
you could call your national Apple support number and ask for Customer Service or their Security section. The phone numbers are here … Contact Apple support.

I don't remember my Apple ID security questions and I did not create a rescue e-mail. How can I reset or obtain the security answers?

I don't remember the answers to my Apple ID Security Questions and I do not have a rescue e-mail. How do I reset or get the security answers?

Alternatives for Help Resetting Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5. Call Apple Customer Service: Contacting Apple for support in your
          country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID

I forgot the password for the security copie, what can i do?

i forgot the password for the security copie, what can i do?

Unlocking iPod
You can unlock iPod in one of two ways:
* Enter the combination on iPod using the same controls you used to set the combination. If you do not enter the correct combination, the digits onscreen flash red. When you enter the combination correctly, iPod will unlock and return you to the last viewed screen.
* Connect iPod to the primary computer you use it with (the first one iPod synced with), and open iTunes. When you disconnect iPod from the computer, it will no longer be locked.
If you can't unlock iPod using either of these methods, you can restore your iPod to factory settings. Please note that this will erase all data on your iPod. Afterwards, you can add your music and data back to iPod.
If you want to change the primary computer that your iPod is associated with, do this:
1. Restore your iPod. Warning: The restore process cannot be undone. All of your songs and files will be deleted. Always make a backup of your important data.
2. Connect your iPod to the computer that you want to be the primary computer.
3. Open iTunes and synchronize.

HT1918 What is the security answer?

What is the security answer?

We are fellow users here on these forums, we won't know what you set them to.
From http://support.apple.com/kb/HT5665 :
If you have three security questions and a rescue email address, sign in to My Apple ID and select the “Password and Security” tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID password, sign in to My Apple ID and select the “Password and Security” tab to reset your security question.
If you have one security question, but don't remember your Apple ID password, contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
If you can’t reset them via the above instructions (you won't be able to add a rescue email address until you can answer your questions) then you will need to contact Support in the country where you and your iTunes account are to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use steps 1 to 7 half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

Cant remember neither my password nor the security answer

Similar Messages

Maybe you are looking for