Cant remember sucurity questions and recovery email doesent exist anymore and i cant change it.

as the title suggests I cant change my security questions and I cant change my recovery email cause I need them to do it.
note I have both my normal and alternate emails working and verified

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
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  • My mum set my itunes account up a few years back and she cant remember the password for my email or the security questions can anyone help as i  ow have an ipad mini from ipod i changed over my settings bought a top up and can not purchase any thing

    my mum set up an account for itunes a few years ago but she cant remember the question recovery answers can anyone help as i can not purchase anything 

    Forgotten Security Questions / Answers...
    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions
    Note:
    You can only set up and/or change a Rescue Email Before you forget the questions/answers.

  • HT5312 i cant remember security questions and i dont have rescue email how do i set it up

    i cant remember security question and dont have a rescue email set , cant seem to set up rescue email address. how do i  do this.

    The Rescue Email needs to be Set up Before you need it.
    ceslive wrote:
    i cant remember security question
    See Here.  Apple ID: Contacting Apple for help with Apple ID account security
    Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact

  • I have purchased music with my old apple id, old computer and old email. My old email and computer are not available anymore and I dont remember my password and securtiy question anymore. How can I authorise my old apple id to authorise the new computer?

    Hi, I have a new computer and new apple id. I've purchased music with my old computer, email and apple id.
    I cant access now the previously purchase music, because it wants to authorize the new computer to play the
    music. I cant remember password and security questions for my old id and the old email doest exist anymore.
    What can I do?

    Hi, Carmen. 
    Thank you for visiting Apple Support Communities. 
    If you need to reset you security questions, do not know the answers and no longer have access to that email account, see the last sentence under Note in step 5.
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need tocontact iTunes Store support in order to do so.
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/ht5312
    Cheers,
    Jason H.

  • I cant tranfer music from an old account because i dont remember the password and i dont work there anymore so i cant recieve the email to get the password.

    i cant tranfer music from an old account because i dont remember the password and i dont work there anymore so i cant recieve the email to get the password.

    Hi, Carmen. 
    Thank you for visiting Apple Support Communities. 
    If you need to reset you security questions, do not know the answers and no longer have access to that email account, see the last sentence under Note in step 5.
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need tocontact iTunes Store support in order to do so.
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/ht5312
    Cheers,
    Jason H.

  • HT1911 CANT REMEMBER SECURITY QUESTION WHAT DO I DO

    CANT REMEMBER SECURITY QUESTIONS WHAT DO I DO

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
      1. Go to: Apple Express Lane;
      2. Under Product Categories choose iTunes;
      3. Then choose iTunes Store;
      4. Then choose Account Management;
      5. Now choose iTunes Store Security and answer the bullet questions, then click
          Continue;
      6. Sign in with your Apple ID and press Continue;
      7. Under Contact Options fill out the information and advise iTunes that you would
          like your security/challenge questions reset;
      8. Click Send/Continue.
    You should get a response within 24 hours by email.
    In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
      a. on the device that is asking you for the security questions go to "settings", > "store" >
          tap the Apple ID and choose view"Apple ID" and sign in.
      b. Tap on payment information and add a credit/debit card of your preference then select
          "done", in the upper right corner
      c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
          Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
          should be asked to verify your security code for the credit /debit card and NOT the
          security questions.
      d. At this time you can remove the card by going back in to edit the payment info and
          selecting "none" as the card type then saving the changes by selecting "done". You
          should now be able to use your iTunes store credit without answering the security
          questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • Hi i cant remember securities questions. i want change but in mange of apple id is not possible

    hi i cant remember securities questions. i want change but in mange of apple id is not possible

    account security
    Please call apple @ 1-800-694-7466
    ask for the account security team
    you may want to add a credit card to your iTunes account  before calling; so they will have a way to verify your identity.
    Peace, Clyde

  • My ipod broke so a friend gave me their old ipod touch but they cant remember the code.  How can i unlock it and get it to work on my computer?  Please help

    My ipod is broken so a friend gave me their old ipod touch but they cant remember the code.  How can i unlock it and get it to work on my computer?  Please help

    The iPod needs to be restored but it only be restored from the computer it was last synced with
    iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    iPhone and iPod touch: Unable to update or restore

  • How to switch primary and recovery email on the adobe website

    how to switch primary and recovery email on the adobe website.  I am unable to switch my recovery e.mail with my main account e.mail.  how can i fix this

    http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
    -has a link to manage your membership which may help

  • How can I remove my very old Apple ID from my Iphone 4S as I have created other apple IDs.The old one is still staying on my mobile but that email doesn't exist anymore. I cant rest my mobile as this email address is staying my icloud setting.

    Q:-
    How can I remove my very old Apple ID from my Iphone 4S. The old ID is still staying on my mobile but that email doesn't exist anymore. I cant rest my mobile as everytime i tried it asks ID password which I don't remember.

    Hello mushysun,
    Thanks for using Apple Support Communities.
    If you did not sign out of your Apple ID on your iPhone before creating a new one, then you will need to sign back in with your previous Apple ID and then sign out.  If you do not remember your password and do not have access to the email account, then you can reset your password by using the security questions.
    If you forgot your Apple ID password - Apple Support
    Have a great weekend,
    Alex H.

  • I have an iMac desk top, iPad, and two iPhones. Someone (a family relative) has somehow copied text messages, and possibly emails from our iPhones, and sent them to other people. He has had access to my wife's iPhone numerous times. Can I check our iPhone

    I have an iMac desk top, iPad, and two iPhones. Someone (a family relative) has somehow copied text messages, and possibly emails from our iPhones, and sent them to other people. He has had access to my wife's iPhone numerous times. Can I check our iPhones to detect any surveillance apps(bugs) on them?

    Whose Apple ID are you using? It sounds like whoever co-opted the account may have changed the security questions as well.
    Follow the instructions here: http://support.apple.com/kb/HT5665
    What should I do if I don't remember the answers to my Apple ID security questions?
    Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
    If you are confident you can't remember them, try one of the following:
    If you have three security questions and a rescue email address
    sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers. 
    If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
    If you have one security question, but don't remember your Apple ID password
    contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
    Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.

  • HT5312 I had missplaced my Ipod Nano.  Finally found it however had  since changed our server provider and subsequent email address.  I was able to change the email on my Iphone but unable to change on Ipod as it no longer exists.  How can I sync it prope

    When I connect my Ipod nano my automatic itunes account is using my old email address.  This address does not exist anymore and even if it did I have forgotten the password. How am I able to update the idtunes account to be my current one and sync all the new stuff I have downloaded from my Iphone or on my laptop?
    any ideas please
    Dapette

    Hi bsavino2,
    Welcome to the Support Communities!
    The article below may be able to help you with this issue.
    Click on the link to see more details and screenshots. 
    iTunes Store: Changing account information
    http://support.apple.com/kb/HT1918
    Frequently asked questions about Apple ID
    http://support.apple.com/kb/HT5622
    Using your Apple ID for Apple services
    http://support.apple.com/kb/HT4895
    Cheers,
    - Judy

  • HT1688 why do i have to reauthorize a computer that was already authorized, the computer i purchased some songs on does not exist anymore, and the email for that account does not exist anymore.

    why do i have to reauthorize a computer that was already authorized, the computer i purchased some songs on does not exist anymore, and the email for that account does not exist anymore. i can reset password because i doent know what the old one was

    Hi lgmmo,
    I think your best best to get this resolved is to contact Adobe Customer Care. Here's the contact info: Contact Customer Care.
    A quick Chat session should get you fixed up.
    Please let us know if you have additional questions.
    Best,
    Sara

  • I have an ExportPDF subscription under an old account for which the email does not exist anymore and I have forgotten the password.  Therefore I cannot reset the password.  I hav created a new Adobe account so how do I get the subscription for ExportPDF m

    I have an ExportPDF subscription under an old account for which the email does not exist anymore and I have forgotten the password.  Therefore I cannot reset the password.  I have created a new Adobe account so how do I get the subscription for ExportPDF moved to the new account?

    Hi lgmmo,
    I think your best best to get this resolved is to contact Adobe Customer Care. Here's the contact info: Contact Customer Care.
    A quick Chat session should get you fixed up.
    Please let us know if you have additional questions.
    Best,
    Sara

  • I can't log into my Apple ID account, I wish to change my email address, as I don't use the one that is already my Apple ID now, and it doesn't exist anymore, but It won't let me log in, it keeps saying username or password wrong, when I believe what

    HHow can I change my Apple ID,, it's not letting me log into my account as I don't use the current email address for that Apple ID anymore, that email address does not exist anymore, and I want to change it to a new one

    Where are you trying to log in? You should be able to change your ID at http://appleid.apple.com - can you log in there?
    Before you change your ID you should log out of the iTunes Store and on any devices which are logged into iCloud. Then once you've changed it you can log back in with the new ID. (Your iCloud synced data will disappear from the device when you do this but will reappear when you sign back in - give it time).
    If you are unable to sign into http://appleid.apple.com you will need to contact Support. Go to http://iforgot.apple.com and sign in with your iCloud login. A new password will be sent to your associated email address. If this doesn't work you will have to contact Support. Go to https://getsupport.apple.com . Click' See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password'. If you have any problems with that try this form: https://www.apple.com/emea/support/itunes/contact.html

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