Cant restore 3g iphone just has apple logo and littke clockwise circle at bottom says 1603

like tittle says

i do that but it keeps getting stuck on the 'preparing to restore i phone' screen for a few mins before coming up with 'unknown error 1603'.
Just doublechecking. Have you worked through the 1603-specific instructions from the following document?
[Update and restore alert messages on iPhone and iPod touch|http://support.apple.com/kb/TS1275]

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    Hewlett-Packard HP xw4400 Workstation
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    QuickTime not available
    FairPlay 2.5.16
    Apple Application Support 2.3.6
    iPod Updater Library 11.1f5
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 7.0.0.117
    Apple Mobile Device Driver 1.64.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 001AB71808E6CBD8
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    The current local date and time is 2013-11-29 04:19:21.
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    WebKit accelerated compositing is enabled.
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    Core Media is supported.
    Video Display Information
    NVIDIA, NVIDIA GeForce 8400
    **** External Plug-ins Information ****
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    iTunesHelper 11.1.1.11 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name:    {BC8F9388-D244-4F12-92A3-A26318EE6C52}
    Description:    Broadcom NetXtreme Gigabit Ethernet
    IP Address:    192.168.1.102
    Subnet Mask:    255.255.255.0
    Default Gateway:    192.168.1.1
    DHCP Enabled:    Yes
    DHCP Server:    192.168.1.1
    Lease Obtained:    Fri Nov 29 04:16:55 2013
    Lease Expires:    Fri Nov 29 06:16:55 2013
    DNS Servers:    192.168.1.1
    Active Connection:    LAN Connection
    Connected:    Yes
    Online:        Yes
    Using Modem:    No
    Using LAN:    Yes
    Using Proxy:    No
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    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
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