Cant restore Ipad Air

My pc crashed while syncronizing the new softwareupdate to Ipad Air. When I connect the iPad to Itunes again I only get the option to restore. Itunes opens the software package and then waits for the Ipad. It seems that the iPad dont answer or Itunes cant recongnize the IPad. After some time I get error 4005.
I have the latest version of Itunes, have tried to disable the firewall and reinstall Apple Mobile Device Support. Help anyone?

If you're unable to do the Restore, go into Recovery Mode per the instructions here.  You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without be charged again.  Also, if you have IOS-7, read this.

Similar Messages

  • Unable to Restore iPad Air With iPad 2 Backup

    Hello All,
    I just purchased an iPad Air 128Gb Wi-Fi version to replace my iPad 2 64 Gb Wi-Fi version. I tried to restore the iPad Air with the iPad 2 backup through iTunes, but each time it aborts with a message to effect that the iPad 2 backup is either corrupted or not compatible. I tried backing up the iPad 2 again and then restoring iPad Air with the newer backup - but get the same message.
    The result of this is that it is trying to sync all my old Apps but without their data - i.e. no previous game saves and the like. It also is not maintaining the folder structure that I previously had on my iPad 2.
    Is there some kind of compatibility problem with restoring from an iPad 2 backup? This seems strange since my iPad 2 is only 2 years old. I've seen that other people had similar problems but with different devices. I'm just wondering if anyone has had this problem trying to restore to an iPad Air from an older iPad backup, and how do you get around this problem?
    Any help would be tremendously appreciated. I really need to get my old App data and App folder structure from the old iPad backup.
    FYI, I made sure that both the iPad 2 and the iPad air are both using iOS 7.0.3 in case that matters.

    New problem following up on the previous.
    My iPad Air restoration from iPad 2 backup is not proceeding smoothly. Specifically, the Apps are taking forever to download - it's been 48 hours and I have yet to complete the download process. Granted, I had a 64gb ipad 2 but I'm using a cable internet connnection. Also, some of the Apps are being copied without preserving the folder structure from my iPad 2. There doesn't seem to be any rhyme or reason to why this is happening.
    I tried plugging my iPad Air into iTunes thinking it would reload the Apps faster, but this only results in one of the following situations each time I sync:
    1) The iPad spends a long time syncing, specifically, it hangs on Step 6 without end. If allowed to go overnight, I will discover it the next morning still on step 6.
    2) The iPad finishes syncing (per iTunes), but when I check the iPad, there are still Apps waiting to download.
    3) The iPad syncs, but then it says that 20+ apps could not be copied because of insufficient free space. A look at the status bar shows that there is at least 14-20 Gb free on the iPad Air. (***?)
    4) The iPad syncs, but the few Apps that do copy show up without the folder structure preserved from my iPad 2.
    Now, the reason I didn't want to restore from an iCloud backup is to avoid the eternal restore process. I can't figure out why it's taking so long. I kept my iPad next to my wireless router, so I know it's not a router problem. My internet was working so that's not the problem. Now.... I would be happy to restore from an iTunes backup, but I was unable to do so in the first place - kept getting "file corrupted or incompatible" message, which is what prompted me to post in the first place.
    Is anyone else experiencing this?

  • Cant snyc ipad air!!!!

    Why cant I sync my ipad air 2 or ipod touch 5th gen? It always gets stuck on waiting for changes to be applied or waiting for items to copy! All I am trying to do is sync my music. I never had this issue with my ipod touch 4th gen.

    If you're unable to do the Restore, go into Recovery Mode per the instructions here.  You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without be charged again.  Also, if you have IOS-7, read this.

  • Used space after restoring iPad air

    Hey guys i have an iPad air and restored it last night to iOS 7 the used space was 800 mb and then restored it again to iOS 8 the used space was 738 mb I did a reset it becomes 532and I open wifi the used space increases without downloading anything I don't know what i can do please help

    Adjust the brightness down, don't use your iPad in a dark room. Take breaks from your game every so often. Even every few minutes or between each round close your eyes for a little bit, or/and shift your focus across the room. Your focus is controlled by tiny muscles. Imagine with the rest of your body, holding one body part in position for a long period of time strains the muscle, well shifting the focus of your eyes helps with that.
    There are plenty of  simple artifiial tears. I'm not sure if I'd recommend blink simply because last time I looked at a bottle it was made in china and I have an intrinsic dislike of things made in China, but that may have changed. Regardless, artificial tears can help, resting your eyes, taking breaks, holding the iPad at different distanes from your face, they can all help.

  • Remove cards before restoring iPad Air 2

    Do I need to manually remove all cards from Apple Pay before doing a factory restore of the iPad Air 2 due to the glitch reported on the iPhone 6 causing the card not to be able to be added after restore due to traces left on the secure enclave requiring replacement of the device?

    Yes... and not: Technology is always moving forward, of course. But is rare that new and more performant products are cheaper than previous ones. When that happens, some companies decide to give updates (with softwares) or some gifts to the last buyers of the previous version (I remember that happened once with the iphone, when Apple decided to give some money back to people that bought the previeus version in the previous 2 months). In my case it came out 3 weeks after I bought it, then no possible return for me. However thanks for the answer! of course is not a big deal...

  • Cant restore ipad through itunes on my pc

    im trying to restore my i-pad by the using itunes i have on my pc but it keeps giving me an error message saying it cant access my ipad because i have a passcode on it. Well I cant unlock my ipad because it wont reload all the way and it keeps cycling through turning itselff on and off w/ the little apple icon. Ive held the home button and the power button down for 15 seconds (ive tried that about ten times already) and nothing is working and oh yeah ive only had this thing for about 6 months has this been happening with a lot of ipad 2's lately and no i havent spilled anything on it or dropped it on a hard surface someone please help

    Hello UNTgrad2012,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    If you have previously synced your device with iTunes
    You may be able to reset the passcode by restoring the device.
    Connect the device to the computer with which you normally sync and open iTunes.
    Note: If iTunes prompts you to enter the passcode, try another computer that you have synced with. Otherwise, go to "If you have never synced your device with iTunes", below.
    Right-click the device in the left column and select Back up.
    When the backup is complete, select Restore.
    When finished, restore from your most recent backup.
    Best of luck,
    Mario

  • Update/restore iPad Air 2 fails error 53

    Hi, I attempted a restore after touch ID on my Air 2 failed with error and touch ID remained greyed out. Backed up iPad normally but restore fails on verifying with bar roughly halfway with error code 53

    Try the steps documented here:
    Resolve iOS update and restore errors in iTunes - Apple Support

  • My ipad air keeps restarting and closing apps plus it wont connect to itunes when i want to do a full restore

    i have just bought a ipad air 2 weeks ago from a tmobile store and the day i got it, it started turning off which i though was normal since it was the first day and my second device so i had it the first week went by and it continued to happen after that it got more serious and i got made i took it back to tmobile they said to take it to apple and i did inboca raton the people there are nice but what ever they did only stoped it from happening for a while i came back the same week a day later saying i contined to happen and they said did u delete the apps and i told the person i had no apps on thier he/she was supprised and said if he could run a web search and a dianositcs report i said sure he didnt find anything wrong but it turning off on the apps i also know that the device (ipad air) should have a good amount of memmory and that the main reason it turns off is because it has a 64 bit prossessor with a 1GB Ram so i turns off but their is a way to make it work fluentlly without turning off you have to connect it to iyunes on a PC or MAC and restore your device so that it repairs itself after that u have to manually redownlaod all the apps again and not use icloud to back up when u are done redownlaoding then u have to backup and then hopefully it will work fine but i cant connect to itunes so i later retuned that same day trying that and told him/her that it didnt work and the idea that i tried and he/she said that he can replace it if i brought the box so i said no i didnt bring it please fin a solution so i can connect to itunes its only 2 weeks old and i dont want a new one so fast

    When my phone crashed for the first time I noticed that the ios update 6 was on my phone and i updated it at that moment... it still continues to not work... i now have a grey screen saying activation request could not be completed. if problem persists contact customer care.  I cannot get to the home screen or any of my settings.   I have been trying to contact but i think i was to late and to early this morning to reach anyone. 
    When i connect my ipnone to itunes there is no music, no apps, no photos, no updates or any thing that I can see..... it says that softwware version 5.1... does that mean that my phone did not update ios 6?
    I can't get to any options or different screens on my phone either, just the grey screen i spoke about before.....
    you spoke of downloading from apple directly does that mean on my iphone or my computer? 
    thanks:)

  • HT201210 cant restore my ipad from itunes after updating latest ios.  message tells me to turn off 'find my ipad' from my ipad, but I can't because the set up is not complete without the restore.  What do I do?

    I don't know if I'm repeating my question. I can't restore my ipad after updating to latest ios. The battery went low, I had to eject and plug in to charge.  The set up will not complete without resoring from icloud or itunes (i backed up to computer using itunes) or setting up the ipad as a New ipad.  I want to restore all my stuff but the message I get in itune says "Find my ipad must be turned off before 'ipad' can be restored".  Go to icloud settings on your ipad and turn off Find My iPad before restoring your iPad.".  I cant' get to this setting on my ipad because the set up is not complete!!!  I'm stuck. Any help would be greatly appreciated.  I'm afraid if I set up the ipad as new it will backup the new ipad over my previous backup and then I will loose all my photos, songs, aps, notes,......

    I have the same problem and we can't simply just restore from the backup. It says that I have to set up my iPad through restoring. So I tried restoring it in iTunes but it won't restore until I have to turn off this **** "Find My iPad" crap but I couldn't because the set up's not complete and it won't let me go to my settings unless I set it up. So basically it's asking me to go to my settings but before I could go to it I have to restore, and in order to restore I have to go to settings. Get where I'm at?
    Please, Apple Tech people! Help this 14 year old girl on her period, PMS-ing, thinking about how I want  to strangle however made this mistake of a set up, updating her iPad in 3 am in the morning cursing the day she even thought of updating. I seriously need to get out of this loophole. I don't want to use my other iPad that only has 16GB. I just wanted the pretty graphics I saw in my parent's iPad airs, I don't ask for anything more :''''(

  • Forgot password on ipad air, cant reset with itunes because it keeps say i need to log in and make a confirmation so what can i do

    forgot password on ipad air and cant sync with itunes what can i do ?

    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    You may have to do this several times.
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • When i try to restore my ipad min it says unknowna error 14 and i cant restore it

    When i try to restore my ipad min it says unknowna error 14 and i cant restore it

    Update and restore alert messages on iPhone, iPad, and iPod touch
    http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
    If you can’t update or restore your iOS device
    http://support.apple.com/kb/ht1808
     Cheers, Tom

  • New ipad air 2.  Itunes on Mac (snow leopard). New ipad will only synch music from restored from my old ipad 2.  Won't synch all other music from itunes.

    Just purchased new ipad air 2. When I performed system restore from the backup from my old ipad 2, the music that was on my old ipad transferred to my new ipad.  But I can't synch the rest of the music I have in my itunes on my mac (snow leopard. itunes 11.4). Suggestions?

    Hi were you able to resolve yours?
    I was very worried losing all my medical stuff on my iPad Air 2, plus i have nothing to use for the next day! So i have to try all the possible things i read on the internet!! And this worked on my part (Thank God, and thank you Google)
    Perform a hard reboot
    Hold down the Home button and Power button on your iPhone or iPad and keep holding them until you see the Apple logo. Once you do, you can let go. When your device boots back up, go ahead and check to see if the apps have started re-downloading. If they still appear to be stuck, continue on.

  • HT201263 new iPad air. set it as new device. asked in itunes to restore from previous older iPad backup. it's not restored\i'm asked to do it agagin and again, in loop

    new iPad air. set it as new device. asked in itunes to restore from previous older iPad backup. it's not restored\i'm asked to do it agagin and again, in loop
    tried defining the iPad as new - the same problem. started it in recovery mode - the same

    The definition of insanity.....
    Does it ask for the old device by name?  How do you know it isn't restored?   Have you completed setup and checked on the device?
    Are you using the same iTunes account and Apple ID?
    On your iTunes account, Open preferences, go to devices tab
    Look in the box for a backup of your old device.    Is there a backup?
    If there is no backup, you have nothing to restore.

  • Restore new ipad air from iPad 2 backup

    I backed up my ipad 2 to iTunes by USB cable with no problem a month ago.  I bought a new iPad Air and want to restore it from the old iPad backup.  When I connect the new Air by USB to my iMac (late 2012), running 10.8.5, with iTunes open, no device shows up, and a window says that iTunes cannot connect to the device "Peggy's iPad" because the device timed out. The operating system and iTunes version are the same as when I made the backup from my old iPad. What happened?

    If you don't have teh most current version of iTunes, you probably will not be able to sync the iPad Air.
    Also, from the error message you give, it sounds to me like it's trying to sync via wifi and not via the cable, is this how your iTunes is configured for the new iPad Air?  I have no issues syncing my iPad Air to a MacBook Pro running Mavericks (OS X v10.9) using the USB cable, although I did intentionally set mine up as a new device rather than as a restore of my iPad 2 backup...

  • My new iPad air is suddenly asking for a pass code. I have only just finished restoring it from my iPad 2 and I didn't set one. The one I used before doesn't work. What can I do?

    My new iPad air is asking for a pass code. I have only just finished restoring it via iTunes from my ipad2 and I didn't set one. The one I used before doesn't work. What can I do?

    http://support.apple.com/kb/HT1212

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