Cant restore ipad through itunes on my pc
im trying to restore my i-pad by the using itunes i have on my pc but it keeps giving me an error message saying it cant access my ipad because i have a passcode on it. Well I cant unlock my ipad because it wont reload all the way and it keeps cycling through turning itselff on and off w/ the little apple icon. Ive held the home button and the power button down for 15 seconds (ive tried that about ten times already) and nothing is working and oh yeah ive only had this thing for about 6 months has this been happening with a lot of ipad 2's lately and no i havent spilled anything on it or dropped it on a hard surface someone please help
Hello UNTgrad2012,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
If you have previously synced your device with iTunes
You may be able to reset the passcode by restoring the device.
Connect the device to the computer with which you normally sync and open iTunes.
Note: If iTunes prompts you to enter the passcode, try another computer that you have synced with. Otherwise, go to "If you have never synced your device with iTunes", below.
Right-click the device in the left column and select Back up.
When the backup is complete, select Restore.
When finished, restore from your most recent backup.
Best of luck,
Mario
Similar Messages
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I cant get my ipad 2 out of recovery. The apple icon stays on and nothing happens. I tried restoring it through Itunes but it comes up with a 3194 error code. I have the latest Itunes being 10.6.1.7 and the latest windows update.Can someone please help?
Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times. -
hi I cant activate my ipad, I have restored it through iTunes 5 times but keep getting a error that says cant connect to server. Laptop is connected to pocket wifi but I cant get passed that screen on my ipad. Im not real computer literate but would appreciate any help.
Thank youiTunes 5?
That may be the problem.
update iTunes
which iPad is this? 1st generation? -
my ipad has been stuck in a recovery mode and i cant restore it through my laptop due to less internet speed. can i submit it to apple store? will they make it alright?
Hello Elliiee,
The steps detailed below can help stabilize your iPhone.
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If the display turns on, go to step 4.
If the display remains black, go to next step.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Cheers,
Allen -
My iPad is currently in recovery mode. When i attempt to restore it through iTunes, I get an error message: "an unknown error has occured, error 40", Help is appreciated!
SadisticIron wrote:
i just baught my first iphone and it is a jalbroken
Buzz! Thank you for playing!
Discussing jailbroken devices is forbidden here by the Terms of Service.
You can not get help here. -
my ipad mini is in recovery mode after upgrading to ios 7. When i tried to restore it through itunes it says an error occured in restoring ... please help.......
Force iPad into Recovery Mode. Follow step 1 to 6 very closely.
http://support.apple.com/kb/HT1808
Note: You may have to repeat the above a few times. -
when updating my ipad through itunes, it told me it needed to be restored, when i tried that, it then told me it cannot be restored, gave an error code, and all it does is sit at tell me to plug it in to itunes... which it is.. any ideas?
Hello wombat98,
Thank you for using Apple Support Communities.
For more information, take a look at:
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Have a nice day,
Mario -
please help, my ipad mini is gone into to recovery mode after updating to iOS8.1 and even though I restored it through iTunes it still will not come out of recovery mode
Try a Reboot press & hold menu button & power button hold both down until you see Apple Logo you will not lose any data. But you may need to do this more than once. I never use PCs for software upgrades or downloads I always use wifi had no problems with iOS 8.1 B sydd
-
I just tried updating my iPad through iTunes and it said it was unsuccessful and now is telling me to restore my iPad!! why is this and I'm not sure if it did back up because my iPad will not turn on.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I forgot my password for my iphone 4 and it is now disabled. I am trying to restore it through itunes, but it say I have to put my passcode into my phone first. Is there a way to restore without using my passcode?
The instructions are in that link. Just follow them VERY CAREFULLY. Especially the part about:
Turn off your device and leave it off.
Plug in your device's USB cable to a computer with iTunes. [but DON'T connect it to the iPhone yet]
Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
When you see the iTunes screen, release the Home button. If you don't see this screen, try steps 1 through 3 again.
When your device is connected, iTunes will open. You'll see a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode.
Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen. -
Itunes would not update my Ipad soft citing insuficient space on PC to back up Ipad files. Even though I just baked up Ipad through Itunes on the very same PC.
It seems that Itunes is disconected from itself and is not able to track processes within itself for the same device in the same session. Any solutions?Hello there, EllVar.
The following Knowledge Base article offers some great recommendations for the issue you're describing:
iOS: If you can't back up or restore from a backup in iTunes
http://support.apple.com/kb/ts2529
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Hi everyone, I have a computer linked to my iPAD through itunes. Then my Computer crashed and had to get a new one. How do I get rid of the old computers link on ipad and get it on new computer bcos is wont work! (doesn't work) PLZ HELP
what do you mean the old computers link?
my ipad is sycned with my computer but nowhere is there a link
and if I connected it with a new computer and set it to sync it would replace all my data with the data from the new computer -
After forgetting the password for my iPhone, I am trying to restore it through iTunes, however, during the process, the phone keeps turning on and asking for the password, thus canceling the process. Any advice?
Yes, you will still get the prompt.
I meant reset then try the recovery mode restore again.
You can also try DFU Mode.
DFU (Device Firmware Update) Mode is different than Recovery Mode.
DFU Mode is a special mode where the device can still interface with iTunes, yet it does not load the iBoot bootloader.
DFU Mode:
Plug your device into your computer.
Turn off the device.
Hold the Power button for 3 seconds
Hold the Home button without releasing the Power button for 10 seconds
Release the Power Button but keep holding the Home button
Keep holding the Home button until you are alerted by iTunes saying that it has detected a device in Recovery Mode
NOTE: Make sure the device screen is blank and no logos are present. Be patient, it make take several trys. -
After reformatting iPod to NTFS and restoring back with iTunes, the player works for two-three weeks and crashes afterward. It then requests to restore it through iTunes. When connected to iTunes, it sees it in the restore mode and also asks to restore the iPod. It happens over and over for the last months. What could be the problem?
iPod Classic 80Gig.
Thanks in advance.Dear planb77
Thanks for a reply. iPod does not support ntfs - you're right. that means it will never work on that. While restoring ipod using iTunes, itunes reformats it no matter what filesystem is there. So the issue is not that. ipod is now on fat32 and it works for a certain period of time, but then crashes and asks to restore through itunes. Resetting/restarting does not help. -
Need help syncing photos to ipad through iTunes
I have tried to troubleshoot an issue I seem to have with syncing photos to my ipad through iTunes. I have done it many times before successfully. Now all the usual tabs seem to be missing and there is no reference to photos anywhere I can see on iTunes. This article seems to be about my issue iTunes: Syncing photos - Apple Support However, I don't seem to have the buttons/tabs they refer to. I am running iTunes 12 which seems to be the latest version. Is this article still relevant?
Hello rayver,
There is a slight difference between how you sync in iTunes 11 vs iTunes 12. Take a look at the article below to look for your iPad in iTunes and then select the Photos tab to then sync your photos over.
iTunes 12 for Mac: Sync iPod, iPhone, or iPad
http://support.apple.com/kb/PH19458
Regards,
-Norm G.
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