Cant restore my itouch its says unknown error

We bought an ipod touch off someone and when you try to restore it says unknown error so I dont know what to do please help is it a lost cause?

What was the eaxact wording of he error message?  Almost all time an error number is also specifies.  Here is a listing of the common errors and their solutions.
.iTunes: Specific update-and-restore error messages and advanced troubleshooting

Similar Messages

  • When trying to restore my iphone its says unknown error (-1) what should i do??

    when trying to restore my iphone its says unknown error (-1) what should i do??

    http://support.apple.com/kb/TS3694
    Unable to contact the iOS software update server gs.apple.com
    Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Install the latest version of iTunes.
    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.

  • HT201210 evrytime i try to restore my phone it says unknown error cant restore

    everytime i try to restore my phone it says itune cant restore unknown error 2003

    Hello,
    Try completely reseting the device back to the factory defult, then try to restore it again.
    I hope that works.
    ~Lt. Leviathan

  • HT201263 while restoring iphone 3g its showing  unknown error occured

    while restoring my iphone 3g its showing an unknown error occured .

    And you placed it in Recovery Mode, and then what happened?

  • HT201263 iPhone 4 is in recovery mode but iTunes can not restore it.. Says unknown error occurred  (21) HELP!

    I've just got back of holiday and while there my phone decided to turn itself off, it would not come back on unless I plugged it into the wall charger, it said that I had to connect it to iTunes, but being on holiday I couldn't.
    So when I got home yesterday I plugged it into my laptop and the Apple logo came on, and then went off again, then back on and off again, it was doing this untill I unplugged it. So I put it into recovery mode and it said Connect to iTunes, so I did. It then said that the phone needed to be restored, iTunes started this process, 'extracting software' it said, and then once that was done it said 'preparing iPhone for restore' but then my phone disconnects itself from the laptop and then connects again then disconnects again. Then iTunes comes up with a message saying 'iTunes can not restore this iPhone 'iPhone', a unkown error occured (21)'
    I have tried over and over again to try and do this but it keeps coming up with the same.
    Does anyone know what's wrong with my iPhone and how I can fix it?
    Thanks

    And what did the error message say?

  • My ipod cant restore itself because it says an error happened?

    My ipod cannot restore because it says an error happened?

    Hey there mckenzie,
    It sounds like you are unable to restore your iPod Touch due to an error message. You should start with the following article to help get that going, named:
    Resolve iOS update and restore errors in iTunes
    http://support.apple.com/kb/TS1275
    If you are getting a specific error number, use this article next:
    Resolve iOS update and restore errors
    http://support.apple.com/kb/TS3694
    If these articles do not resolve the issue, can you tell me word for word what the error says?
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • I cant open my icloud its says connections error how can ı do connect?

    please help my father take my ipad and ı have an important email and ı thing go to www.icloud.com and ı write an apple ID and Paswor but connections error when icloud page can be opened ?
    THANKYOU FOR ALL ABAUT THİS

    Hi jasmin,
    Did you read what Demo wrote? He wasn't saying he had a problem. He was responding to the OP who had a problem, and was providing a solution. Follow what Demo said to do....
    Cheers,
    GB

  • My ipad wont let me buy apps its say unknown error

    My ipad wont let me buy apps itsays unknown error

    Go to Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Go back to Settings>iTunes & App Store>Sign in and then try again.

  • I connected my iphone but it says unknown error

    Can Somebody Help me i download Itunes And I keep plug in my iphone 3gs but its says unknown error help me please?

    We are not mindreaders.  What is the error message?

  • Cant restore iphone 3g 4.2.1 it would load half way threw then say unknown error why it is not working?

    cant restore iphone it would loa half way threw then say unknown error why is it not working and its a iphone 3g 4.2.1

    What is the exact error message you're getting?

  • When i try to restore my ipad min it says unknowna error 14 and i cant restore it

    When i try to restore my ipad min it says unknowna error 14 and i cant restore it

    Update and restore alert messages on iPhone, iPad, and iPod touch
    http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
    If you can’t update or restore your iOS device
    http://support.apple.com/kb/ht1808
     Cheers, Tom

  • HT201210 i upgraded my iphone4 to ios 6.0.1 but my phone reset it self and its in recovery mode & every time i try to restore my phone its saying error 2001 or 2006 & my lock button is broken so i cant put my phone in dfu mode what im i suppose to do help

    i upgraded my iphone4 to ios 6.0.1 but my phone reset it self and its in recovery mode & every time i try to restore my phone its saying error 2001 or 2006 & my lock button is broken so i cant put my phone in dfu mode what im i suppose to do help me pleas

    Hi, to get your iPhone  4 back to normal, here're two ways for you.
    1.  Use Dr.Fone for iOS. The free trial version can fix iPhone screen of death. The free trial version can do that, you don't have to pay.
    Just download and install this software on your computer and connect your iPhone 4 to computer with a USB cable. When it detects your iPhone 4 is abnormal, click Restart the device to get your iPhone 4 to be normal.
    2. Use iTunes to fix it.
    Step 1. Make sure that the latest iTunes is installed on your computer.
    Step 2. Plug into a USB cable to connect your iPhone4 to computer.
    Step 3. Press and hold the Home button and the Sleep/Wake button at the same time for about 10s.
    Step 4. 10 seconds later, release the sleep/wake button. But continue to hold the home button until a message comes out, saying "iTunes has discovered an iPhone 4 in recovery mode, you must restore this iPhone before it can be used with iTunes".
    Step 5. Click your iPhone 4 in the left sidebar to show the device control panel on the right. Then, click Summary.
    Step 6. Go to Backups section and click Restore Backup.... In the drop-down list, choose a backup file and restore to your iPhone 4

  • How do i fix my iphone 5 stuck in recovery mode and wont let me restore it just says unknown error 1603 has occured

    how do i fix my iphone 5 stuck in recovery mode and wont let me restore it just says unknown error 1603 has occured

    http://support.apple.com/kb/TS3694#error1603
    Follow the steps listed above for Error 1604. Also, discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations. If you do not want to remove the IPSW in the original user, try restoring in a new administrator user. If the issue remains, Eliminate third-party security software conflicts.
    http://support.apple.com/kb/TS3694#error1604
    This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
    Restore and wait for the error.
    When prompted, click OK.
    Close and reopen iTunes while the device remains connected.
    The device should now be recognized in Recovery Mode again.
    Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.

  • Cant sync my iphone contacts with yahoo, it says "unknown error (4)" and tells me to come back later, been doing it for months. Any ideas on how to kill it?

    cant sync my iphone contacts with yahoo, it says "unknown error (4)" and tells me to come back later, been doing it for months. Any ideas on how to kill it?

    Hey joshuafromisr,
    If you resintall iTunes, it should fix the issue. The following document will go over how to remove iTunes fully and then reinstall. Depending on what version of Windows you're running you'll either follow the directions here:
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    http://support.apple.com/kb/HT1925
    or here:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    http://support.apple.com/kb/HT1923
    Best,
    David

  • I cant purchase storage on icloud, it keeps saying unknown error, why?

    i cant seem to purchase the icloud storage, it keeps saying unknow error occured, why? and i also cannot access icloud from the my laptop it also says unknown error occured, but i can open the website to access it. but why does this happen

    I get the same unknown error occurred. I can't believe no answer yet.
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