Cant restore or update

i tried to restore my iphone due to my apps always freezing and my phonen always restarting by itself, and i keep getting a message that says "the iphone software update server could not be contacted. make sure your network settings are correct and your network connection is active, or try again later" what does this mean all my network settings are correct i reseted everything and still nothing?

See this for information about error 1. However, most times that is a hardware error. You may have to make an appointment at the Genius Bar of the nearest Apple Store or Authorized Apple Service provider. Resolve iOS update and restore errors - Apple Support

Similar Messages

  • After i updated my iphone 4s from 8.1.2 to 8.1.3 problem occurred.i cant restore and update my phone?saying that iphone could not be restored,an unknown error ocuurred.please help me?

    After i updated my iphone 4s from 8.1.2 to 8.1.3 problem occurred.i cant restore and update my phone?saying that iphone could not be restored,an unknown error ocuurred.please help me?

    Thanks for the update and clarification. In researching the issue it seems that the 2003 error code may have something to do with the USB connection. I would use this section of one of the above articles:
    Get help with iOS update and restore errors
    If the USB connection between your device and computer is interrupted, you might not be able to update or restore.
    To narrow down the issue, you can try different equipment:
    Use the USB cable that came with your device, or a different Apple USB cable. 
    Plug your cable into a different USB port directly on your computer. Don't plug it into your keyboard.
    Try a different computer.
    Solve other issues with the USB connection, then with your security software.
    If you still see the error message, check for hardware issues by following the next section.
    Check for hardware issues
    Related errors: 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
    These errors mean that your device or computer might have a hardware issue that stops the update or restore from completing.
    Check that your security software and settings aren't blocking your device from communicating with the Apple update server.
    Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
    Make sure that your security software and settings are allowing communication between your device and update servers.
    If you still see the error message when you update or restore, contact Apple support.

  • HT4097 i cant restore and update my ipad 2 to ios 6 it says error (3194) help please

    i cant restore and update my ipad 2 to ios 6 it says error (3194) help please

    Check your HOSTS file and make sure you are not blocking gs.apple.com.
    Try to launch https://gs.apple.com: It should open the Apple site, and not be redirected to the Cydia server.
    if this redirected to cydia server then
    copy hosts file from this path
    C:\Windows\System32\drivers\etc\hosts
    paste on desktop. open this in notepad.
    add this line in the last .
    #74.208.10.249 gs.apple.com
    in some case this line is there without " #" sign. if this line is there then u simply put" # " at the start of this line
    save this and copy this file and past into this path.
    C:\Windows\System32\drivers\etc\
    replace with existing . yes.
    close and then start the restore process.
    now this will work. Insha Allah.

  • My iphone cant restore or update and currently in recovery mood. The story is when i update my iphone from ios 7.0.3 to latest update via itunes and it said my download was corrupt. Then, my iphone being in recovery mood and cant be update.How to..??

    I had tried and restore again and again via itunes and it said the same answers. My donwload was corrupt. I try with manual restore (shift + restore) in itunes and it failed already and the popup window said "my iphone cant restore iphone. Unknown error (14)." For now, my iphone still in recovery mood and the logo connect to i tunes appear when i switch on. I tried use another usb, another computer and another port to restore this but all method was failed. What the problem? Help me.

    Hi there besiburuk,
    You may find the troubleshooting steps in the article below helpful.
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/ts3694
    Check USB connections
    Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4000, 4005, 4013, 4014, 4016, “invalid response,” and being prompted to restore again after a restore completes.
    If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
    To narrow down the issue, you can also change up your hardware:
    Use another USB cable.
    Plug your cable into a different USB port on your computer.
    Try a different dock connector (or no dock).
    Add (or remove) a USB hub between your device and computer.
    Connect your computer directly to your Internet source, with no routers, hubs, or switches.
    If you checked your connections and are still seeing the error message, check for hardware issues.
    -Griff W. 

  • HT201263 my iphone is stuck in recovery mode, i tired updating the softwear just for my dad to use and now its stuck on connect to itunes when i go to factory restore it just goes back on the same loop saying it cant restore or update

    Trying to set up my old iphone 3g for dad i went to update it and then it said it needed recovering so i did now its saying recover cant be made and everytime i turn it on its stuck on connect to itunes screen bought the phone a while back can someone please help.

    does it give you a error message or just puts you through a loop

  • TS3694 1656 is my error code i cant restore my iphone or update please help

    1656 is my error code i cant restore or update my iphone please help

    Follow the steps mentioned in this thread.
    https://discussions.apple.com/thread/2778443?threadID=2778443&tstart=0

  • HT1414 your iphone cant restore, an unknown error occured (3194) - what does it mean & how can i restore to factory setting or update my iphone, pls help,thanks

    Please help, I cant restore or update my Iphone 4, unexpected unknow error occured 3194 appeared on the screen, why? Thanks

    Try deleting the iPod photo cache, as described here:
    http://support.apple.com/kb/TS1314

  • Im using Itunes version 10.6.3 to try to restore my Ipad. Check for updates tells me this is the most recent verion, but its also telling my I cant restore my Ipad because its doesnt have the software available yet.

    Im using Itunes version 10.6.3 to try to restore my Ipad. Check for updates tells me this is the most recent verion, but its also telling my I cant restore my Ipad because its doesnt have the software available yet.

    erikfrompenn wrote:
    That's what I was affraid of. Is there any other way to restore an Ipad that I've locked myself out of?
    Take it to an Apple Store & they'll assist you.
    Make a Genius Bar Reservation
    http://www.apple.com/retail/geniusbar/
     Cheers, Tom

  • Cant restore iPod with updater 3-23-2006

    updater doesnt recognize my iPod or says error and therefore cant restore the iPod (nano)

    I have a Gateway 7215GX and running Windows XP Home edition, I have the latest version of iTunes. I had just got my nano a couple days ago and had plugged in the iPod nano i had previously had a mini but broke now i plugged in the nano and updater recognized it the first time to update the ipod from 1.1 to a 1.1.1 and now im trying to restore it to see if iTunes would recognize it now.

  • Update to 1.1.2 failed, now I cant restore

    I bought a used ipod touch with 1.1.1 firmware, but while it was preparing for the update to 1.1.2 it stopped and and told me that it had encountered an unknown error (1604).
    Now I cant restore the ipod. Everytime I connect it to my mac in itunes it asks me to restore it, and when I press "restore" it starts the process and starts to prepare it for the restoration, but after a few minutes where it just says " preparing for restoration" it stops and tells me that I have encountered and unknown error.
    I run itunes 7.5.
    Hvad can I do fix it?
    Help would be most appreciated

    Hello, 
    Try the things in this article:
    http://docs.info.apple.com/article.html?artnum=307007
    I realize it's for the iPhone but these are very similar devices in many respects.
    mrtotes

  • I was updating my iphone 5 to ios 7 but i cancelled it by forcing a shut down as there was not much battery left so now its in restore mode and i cant restore my phone now it says error 3194 and ive tried the sudo code but it still doent work help?

    i was updating my iphone 5 to ios 7 but i cancelled it by forcing a shut down as there was not much battery left so now its in restore mode and i cant restore my phone now it says error 3194 and ive tried the sudo code but it still doent work help?

    Unable to contact the iOS software update server gs.apple.com
    Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Install the latest version of iTunes.
    Check security software and ensure that communication to gs.apple.com is allowed. Follow these steps for assistance with security software.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow the advanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.

  • My ipod turned white, cant get color screen back on. tried restore and update but it says cant download to my computer. can anyone help?

    my ipod turned white on the screen. cant get normal screen back. tried to restore and update to 4.2 but it says it cant download and to check my computer settings. can anyone help?

    Go here to find out what to do with the specific error you received.
    http://support.apple.com/kb/TS3694
    What was the wording of the message?

  • After updating my 3GS to ios5 i cant restore, gives a -20 error or says something went wrong or backup is corrupt

    After updating my 3GS to ios5 i cant restore, gives a -20 error or says something went wrong or backup is corrupt.
    did my girlfriends worked fine.

    having same problem, anyone have an answer?

  • Got a used Ipad. restored it. cant get an update for ios7. it has 5 and says its up to date?

    got a used Ipad. restored it. cant get an update for ios7. it has 5 and says its up to date?

    If it doesn't have a camera it is a iPad 1 and can't be upgraded beyond IOS 5.1.1.

  • HT1414 i was updating my iphone 4s but an error occured while updating it. my computer is not recognizing the phone and i cant restore it.

    i was updating my iphone 4s but an error occured while updating it. my computer is not recognizing the phone and i cant restore it.

    See this support document for help. You may have to do this more than once. http://support.apple.com/kb/HT1808

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