Cant restore/update
Hey guys when i put my ipod in Dfu mode to restore and update i can't. after it finished i get a error saying ... There Was a problem downloading the software for the ipod "ipod". The network connection timed out.... Please help me with this. i really need to restore and update. Its Ipod touch 4G
Have you tried using different USB ports?
Another thing is to check security software, a lot of software blocks certain ports needed for updates and restores.
Similar Messages
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I had tried and restore again and again via itunes and it said the same answers. My donwload was corrupt. I try with manual restore (shift + restore) in itunes and it failed already and the popup window said "my iphone cant restore iphone. Unknown error (14)." For now, my iphone still in recovery mood and the logo connect to i tunes appear when i switch on. I tried use another usb, another computer and another port to restore this but all method was failed. What the problem? Help me.
Hi there besiburuk,
You may find the troubleshooting steps in the article below helpful.
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Check USB connections
Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4000, 4005, 4013, 4014, 4016, “invalid response,” and being prompted to restore again after a restore completes.
If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
To narrow down the issue, you can also change up your hardware:
Use another USB cable.
Plug your cable into a different USB port on your computer.
Try a different dock connector (or no dock).
Add (or remove) a USB hub between your device and computer.
Connect your computer directly to your Internet source, with no routers, hubs, or switches.
If you checked your connections and are still seeing the error message, check for hardware issues.
-Griff W. -
TS3694 1656 is my error code i cant restore my iphone or update please help
1656 is my error code i cant restore or update my iphone please help
Follow the steps mentioned in this thread.
https://discussions.apple.com/thread/2778443?threadID=2778443&tstart=0 -
Im using Itunes version 10.6.3 to try to restore my Ipad. Check for updates tells me this is the most recent verion, but its also telling my I cant restore my Ipad because its doesnt have the software available yet.
erikfrompenn wrote:
That's what I was affraid of. Is there any other way to restore an Ipad that I've locked myself out of?
Take it to an Apple Store & they'll assist you.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
Cheers, Tom -
Cant restore iPod with updater 3-23-2006
updater doesnt recognize my iPod or says error and therefore cant restore the iPod (nano)
I have a Gateway 7215GX and running Windows XP Home edition, I have the latest version of iTunes. I had just got my nano a couple days ago and had plugged in the iPod nano i had previously had a mini but broke now i plugged in the nano and updater recognized it the first time to update the ipod from 1.1 to a 1.1.1 and now im trying to restore it to see if iTunes would recognize it now.
-
Update to 1.1.2 failed, now I cant restore
I bought a used ipod touch with 1.1.1 firmware, but while it was preparing for the update to 1.1.2 it stopped and and told me that it had encountered an unknown error (1604).
Now I cant restore the ipod. Everytime I connect it to my mac in itunes it asks me to restore it, and when I press "restore" it starts the process and starts to prepare it for the restoration, but after a few minutes where it just says " preparing for restoration" it stops and tells me that I have encountered and unknown error.
I run itunes 7.5.
Hvad can I do fix it?
Help would be most appreciatedHello,
Try the things in this article:
http://docs.info.apple.com/article.html?artnum=307007
I realize it's for the iPhone but these are very similar devices in many respects.
mrtotes -
After i updated my iphone 4s from 8.1.2 to 8.1.3 problem occurred.i cant restore and update my phone?saying that iphone could not be restored,an unknown error ocuurred.please help me?
Thanks for the update and clarification. In researching the issue it seems that the 2003 error code may have something to do with the USB connection. I would use this section of one of the above articles:
Get help with iOS update and restore errors
If the USB connection between your device and computer is interrupted, you might not be able to update or restore.
To narrow down the issue, you can try different equipment:
Use the USB cable that came with your device, or a different Apple USB cable.
Plug your cable into a different USB port directly on your computer. Don't plug it into your keyboard.
Try a different computer.
Solve other issues with the USB connection, then with your security software.
If you still see the error message, check for hardware issues by following the next section.
Check for hardware issues
Related errors: 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer might have a hardware issue that stops the update or restore from completing.
Check that your security software and settings aren't blocking your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Make sure that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support. -
i was updating my iphone 5 to ios 7 but i cancelled it by forcing a shut down as there was not much battery left so now its in restore mode and i cant restore my phone now it says error 3194 and ive tried the sudo code but it still doent work help?
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software and ensure that communication to gs.apple.com is allowed. Follow these steps for assistance with security software.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow the advanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service. -
HT4097 i cant restore and update my ipad 2 to ios 6 it says error (3194) help please
i cant restore and update my ipad 2 to ios 6 it says error (3194) help please
Check your HOSTS file and make sure you are not blocking gs.apple.com.
Try to launch https://gs.apple.com: It should open the Apple site, and not be redirected to the Cydia server.
if this redirected to cydia server then
copy hosts file from this path
C:\Windows\System32\drivers\etc\hosts
paste on desktop. open this in notepad.
add this line in the last .
#74.208.10.249 gs.apple.com
in some case this line is there without " #" sign. if this line is there then u simply put" # " at the start of this line
save this and copy this file and past into this path.
C:\Windows\System32\drivers\etc\
replace with existing . yes.
close and then start the restore process.
now this will work. Insha Allah. -
Please help, I cant restore or update my Iphone 4, unexpected unknow error occured 3194 appeared on the screen, why? Thanks
Try deleting the iPod photo cache, as described here:
http://support.apple.com/kb/TS1314 -
After updating my 3GS to ios5 i cant restore, gives a -20 error or says something went wrong or backup is corrupt.
did my girlfriends worked fine.having same problem, anyone have an answer?
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i was updating my iphone 4s but an error occured while updating it. my computer is not recognizing the phone and i cant restore it.
See this support document for help. You may have to do this more than once. http://support.apple.com/kb/HT1808
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okay i updated my iphone 5 and i changed my password and now i dont remember it i cant restore my phone because my power botton does not work so what should i do PLEASE HELP!!!!!!! Thanks
Hi sigrun from mo,
If you are having a button issue on your iPhone that prevents you from doing further troubleshooting, you may need to have the phone serviced. You may find the following page helpful:
Service Answer Center - iPhone
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne
Regards,
- Brenden -
It keeps saying my iphone is in recovery mode and I cant restore it. It just tells me there's an error and cant be done. I just want to be able to turn my iphone back with the data or without it
Sorry. You're not making much sense. What is the exact error you're getting?
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When i try to restore my ipad min it says unknowna error 14 and i cant restore it
When i try to restore my ipad min it says unknowna error 14 and i cant restore it
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
If you can’t update or restore your iOS device
http://support.apple.com/kb/ht1808
Cheers, Tom
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