Cant run Acrobat Pro, try to download latest AIR, but installation fails and I can't run Acrobat

I tried to run Acrobat Pro (don't know version as can't open it) and I am told to download latest Adobe AIR, but after downloading the installation fails with Error# 16820, so now I can't run my Acrobat. Anyone know how to break this very annoying loop please?
Brian

Moving this discussion to the Acrobat Installation & Update Issues forum.
TPMBrian are you entering the Acrobat 7 serial number registered under your account at http://www.adobe.com/. You can find more details at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

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Cant run Acrobat Pro, try to download latest AIR, but installation fails and I can't run Acrobat

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