Cant save file in adobe photoshop

why is it nothing happen when i click on save or save as in file tab? i have to quit photoshop everytime i do something, so when it asked 'save before quit?' i can save the file, but still, i cant save it in jpg file... somebody please help me...it use to be working properly on my computer...whats the problem? and how to solve it?

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Are Photoshop and OS fully updated and have you performed the usual trouble-shooting routines (trashing prefs by keeping command-alt-shift/ctrl-alt-shift pressed while starting Photoshop after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved and making a note of the Preferences you’ve changed, 3rd party plug-ins deactivation, system maintenance, cleaning caches, font validation, etc.)?

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