Cant scroll in itunes store

since the 10.4.0.80 update i occasionally cant scroll up or down the page. if i go back and forwards to the page again it will work fine. no clue why this is happening. probably just a bug but if anyone can provide any help on possible solutions to this i would appreciate it very much

I found a little trick that might help you a little. Go to what ever album you're looking for and look under the 'listeners also bought column', if you can see the words 'sort by', click on that and the screen should shift to the right. At least I could see the buy button for buying individual songs and I could read peoples comments. Can't figure out what to do in the main pages but if you know what you want then hopefully this can help you. This is a itunes store problem and I complained already, but you and everyone reading this should also, so they would hurry up and fix this. Aloha.

Similar Messages

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    Close your iTunes,
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    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
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    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.

  • Since downloading itunes 10.5 i cant access the itunes store. how do i fix this?

    Since i dowloaded itunes 10.5 i cant access the itunes store.It justs freezes halfway. Can anyone help me?

    My issue was a conflict with Xeno Pro network card.  Had to update to beta level drivers for 64bit Windows 7 to resolve. 

  • HT201210 hey, i cant access the itunes store or log into the app world. i have attempted to download the latest ios6, and it cut of with an error message that said : cannot access the itunes store

    hello, cant access the itunes store or log in with my apple id as i get an error message saying cant connect to the i tunes store. i even attempted to download the latest ios6 which cut of. just does not want to accept my apple id

    Hi Mr Lenz
    I had the exact same problem yesterday when i tried to get some music from the store. The same messages appeared on my screen. I just waited for an hour or so and logged on again with no problem. I was able to download music normally. Perhaps there was a momentary glitch at the iTunes store at that time.
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  • How to download new version of ios 5.0 in my ipod ? i cant download new apps and i cant connect to itunes store.

    how to download new version of ios 5.0 in my ipod ? i cant download new apps and i cant connect to itunes store.?

    Only with iOS5 or later you can update/upgrade directly from the iPod/iPhone.
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  • Why I cant connect to itunes store

    Im tring to install whatsup and while verifing the payment details I got the message cant connect to iTunes store.
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    Hi gilka,
    Thanks for using Apple Support Communities.  This article contains some things you can try if you are not able to connect to the iTunes Store:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Cheers,
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  • Cant connect to itunes store it says connection has timed out

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    I've had the same problem for the last two weeks. Finally resolved the issue in Windows 7.
    Go to start button, control panel, system & security, windows firewall. On the left side of the box click on "advanced settings." On the left side of the box again click on "Inbound Rules." You should be able to see iTunes under the name category. Make sure it has a green check mark next to it. If it does not, then double click on the name. In the "general" box which comes up open, click "Allow the Connection." That worked for me. Somehow itunes was blocked but now I can access the itunes store again.

  • Help !!!!!!!!!! I upgrade my itunes to 10.5, But, my cpu start to reach 100%, and I cant connect to Itunes store! Morever , I did try something that ppl saying delete all program and reinstall again! It dont work to me!

    Help !!!!!!!!!! I upgrade my itunes to 10.5, But, my cpu start to reach 100%, and I cant connect to Itunes store! Morever , I did try something that ppl saying delete all program and reinstall again! It dont work to me! It drive me CRAZY!!!! HELP PLEASE HELP!!!!

    It took about an hour to upgrade my iphone. You're also left a couple of times with a blank screen on the iphone whilst it does things in the background which is a bit confusing. Suggest you wait - it starts doing things again (like reload your apps and then your photos etc) after you think it's finished. It's finished only when it says it is.....

  • I cant see the itunes store on my macbook?

    I downloaded the latest version of itunes 11.1.5 on my macbook but now I cant see the itunes store anymore?

    Hello sophieg1
    If you are having issues with connecting to the iTunes Store, then check out the article below. If it does not solve the issue, look towards of the article for additional troubleshooting.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Regards,
    -Norm G.

  • TS1702 just want to ask why still cant connect to iTunes store after restart?

    just want to ask why still cant connect to iTunes store after restart?

    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
     Cheers, Tom

  • Help!! Itunes is messing up my computer...it freezes everything, i cant get on itunes store, and it wont sync! I already tried uninstalling and reinstalling...no luck!

    Help!! Itunes is messing up my computer...it freezes everything, i cant get on itunes store, and it wont sync! I already tried uninstalling and reinstalling...no luck!

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.

  • Cant get into Itunes Store

    Everytime I try to get into the Itunes store, I get a pop up that says "Itunes could not connect to the Itunes store. Make sure your network connecttin is active and try again." Well, obviously theres nothing wrong with my internet connection. I dont know what to do!!! Someone please help me!

    The Fix (& It's NOT Your Firewall)
    A. Symptoms
    When you try to connect to the iTunes Store you may receive the alert message "We could not complete your iTunes Store request. An unknown error occured (-9808). There was an error in the iTunes Store. Please try again later."
    B. Resolution
    Check your computer's date, time, and time zone. Set the correct date, time, and time zone if needed. If your computer's date, time, and time zone are all correct and you still see this alert message, this issue can be resolved by modifying certain settings in the Internet Options control panel:
    1) Go to the Start menu and choose Control Panel.
    2) Select Internet Options.
    Note: If you are using Windows Vista you may need to select Classic View on the left before you can see Internet Options.
    Note: If you are using WIndows 7 you may need to change "View by" to either Large icons or Small icons before you can see Internet Options.
    3) Click the Advanced tab.
    4) In the Settings box, scroll down to the Security section.
    5) Deselect the option to "Check for server certificate revocation (requires restart)."
    6) Select the options for "SSL 3.0" and "TLS 1.0."
    7) Apply the changes and restart your computer.
    Disclaimers
    Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple’s recommendation or endorsement. Please contact the vendor for additional information.
    Article source: http://support.apple.com/kb/TS2753

  • Got an ipod nano but cant sign into itunes store

    PLEASE PLEASE PLEASE some one help!!!!
    i got my daughter an ipod nano, ive managed to download itunes and sync the music and pictures from my library but she wants a game from the itunes store. ive created an account and verified it but whenever i go to sign in to the store to make a purchace it says i havent used my apple id has not yet been used with the i tunes store and tries to make me set up another account. i cant even get back the £3 they deducted from my bank for verification because it wont let me sign in????????????????????????????????????????????????????
    please help some one this is getting rite up my nose now!

    Hello, Tracy,
    I would suggest that you ask your question in the Using iTunes Store with Windows forum. This forum is for the Apple TV and so not the place where you'll be most likely to get help with your issue.
    Good luck.

  • My iphone 5 cant connect to itunes store apps

    i tried to connect my apple id to my iphone 5 and everytime i press sign in it give me a msg it say CANT CONNECT TO ITUNES

    Hey there!
    It sounds like you are unable to connect to the iTunes Store on your phone. You should use the iOS troubleshooting in the following article to help get that resolved:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    If the issue persists, there is a more advanced article that I would next recommend if you need it:
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Thank you for using Apple Support Communities.
    Cheers,
    Sterling

  • Page down/scroll in iTunes store jumps back to top of page

    I can't scroll/page down in the iTunes store without it jumping back to the top of the page after about 1 second. Tried using keyboard arrows/page down, mouse click/drage scroll bar, mouse scroll button. Just downloaded the latest update but didn't fix problem. Any ideas?

    I also have had the same problem for months now. The updates do not fix the problem. Is there anyone out there with an answer?
    Sometimes out of the blue I will click somewhere on the itunes store screen and it will stop doing it but, I can't repeat it the next time I open Itunes. It always just wants to stay scrolled all the way to the top on every itunes store page.

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