Cant see available wireless networks?

I have two laptops sitting side by side.  My computer sees all the available wireless networks broadcasting within range (including my BEFW11S4 4-wired, wireless router).  My daughter just turned on her computer for the first time and we are not seeing any "available wireless networks" in range...refresh list doesn't help.
Is there some setting in the computer that I must enable to get her computer to see the wireless networks in range?
thx.

sorry....hit the wrong key and it submitted before finishing....
1.  Have linked my daughters computer to WEP enabled wireless signal from Linksys router....that is the good news.
2.  bad news is that I still don't see the signal listed on the "view available wireless networks list."  The message in the window says:
"Windows cannot configure this wireless connection.  If you have enabled another program to manage this wireless connection, use that software.  If you want Windows to configure this wireless connection, start the Wireless Zero Configuration (WZC) service.  For information about starting the WZC service, see article 871122 in the Microsoft Knowledge Base on the microsoft.com Web site."
I did disable the Windows Firewall and the Norton Firewall as you instructed.
The wireless card is the "802.11g Mini Card Wireless Adapter"
So, my only problem existing on my daughters computer now is that one can't see the wireless signals in range as the "view available wireless networks" list doesn't display anything.  However, she is able to connect at free WiFi in town, is now able to connect to my WEP enabled signal in the house.....that is good.
just one last thing to fix and we will be golden....but I don't know what to try next....
And I just clicked my wireless icon to display networks in range and found 3:  1.  my WEP enabled network-Connected; 2. Linksys from a neighbor in range that is not protected and is available to link to...; and 3.  A computer-to-computer signal probably from both of these computers sitting on the desk next to each other....
any suggestions on what to try next???
thx.  greg

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    Message Edited by JakeT on 03-12-2009 02:54 PM

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