Cant see images in Preview only as thumbnails

I recently had my PBG4 17" in for apple care service. A new(I think) HD was installed with an upgrade to OSX3.9 from previous 2.8, everything seems to be working fine except for Preview. They (Apple store) did have to re-install my backed up data and now all my images that preview usually displays come up gray screen except when I open thumbnails then I see them. Can anyone help or should I take my PB back to Apple? Oh yeah and can you help me change the language when I open "About this Mac" under more info the specs are in German.(Deustch)

Hey, i checked the box "Open in 32-bit mode", and it totally solved the prob!
Thank you SO much, this has been driving ,me NUTS!!!!!
Can i ask you- what "mode" was it opening images in if not 32, and why would that option not work?
thanks again! I love you!!!
Apple's programs default to 64bit mode in Snow Leopard. Mostly, this works pretty well, but there have been a few times where problems pop up. I'm sure that as the drivers, flash, and other programs mature, 64 bit will cause fewer problems.
I don't know why your version of Preview is having problems with 64bit because mine is not, but there may be other factors to consider that I'm not an expert on. I suppose you could experiment to see if the problem is with a preference (plist) file. They are located at ~/Library/Preferences/com.apple.Preview.plist or com.apple.Preview.LSSharedFileList.plist
If you move those two files to the desktop, uncheck the 32bit mode and the program works, then you've found the real problem. Changing the program to run in 32bit mode won't hurt, but it may just be hiding the problem instead of fixing it.
Eiher way, 32 bit mode should be ok for a program like Preview as 64bit mode's advantages of extra ram availability or other advantages won't be missed by today's Macs. As a rule of thumb though, many users are trying to get their systems to run just 64bit applications with the theory that all 64 will help keep the system more stable. We've still got changes coming to improve the situation, including upgrades by almost all 3rd party programs like MS Office or Adobe products. SL is very much a work in progress.
Glad the info helped you get some work done. Thanks for the

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Cant see images in Preview only as thumbnails

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