Cant see iphone music when connected to itunes.

There is music stored on my phone and I would like to change it. Usually I can do this by connecting it to ituens and deleting it all and then refilling it. Now it is showing in iTunes as having no music even though there is and it can be played from the phone. Why is this all so badly designed and unreliable? Sometimes the phone is shown as having a large amount of free space (the music portion) and sometimes it is shown as full. Its anyone's guess, but the music cannot be seen. Does anyone know how to get this irritating phone to work, and why it is so unpredictable?

Hello disgruntled mac user,
Thank you for using Apple Support Communities.
Another user was able to resolve his issue that sounds similar to yours and posted what he did here:
Why is none of my music showing up on my iphone?
https://discussions.apple.com/thread/4859517
Regards,
Jeff D.

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    Path: /Applications/iTunes.app/Contents/MacOS/iTunes
    Identifier: com.apple.iTunes
    Version: 10.0 (10.0)
    Build Info: iTunes-10006701~1
    Code Type: X86 (Native)
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    Crashes Since Last Report: 6
    Per-App Interval Since Last Report: 71290 sec
    Per-App Crashes Since Last Report: 6
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    2 libSystem.B.dylib 0x96d81998 pthreadcondwait$UNIX2003 + 73
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    4 com.apple.iTunes 0x0004305f 0x1000 + 270431
    5 com.apple.iTunes 0x00042fd5 0x1000 + 270293
    6 com.apple.iTunes 0x00042e54 0x1000 + 269908
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    8 libSystem.B.dylib 0x96d7f682 thread_start + 34
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    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
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