Cant see my facetime icon please help

I cant see my facetime icon, try to activate it and give me error activation each time i tried. please help

There is no facetime icon.
Troubleshooting activation http://support.apple.com/kb/TS4268
using facetime http://support.apple.com/kb/ht4319
troubleshooting facetime http://support.apple.com/kb/TS3367

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