Cant see some mail.. something about the email wasnt downloaded.. help..

Couple times a day, I get this message:
The message from "amber ruiz" <[email protected]> concerning “Customer Contact: Website Time-Out” has not been downloaded from the server. You need to take this account online in order to download it.
Not that exact message mind you, as its for different emails from different people. The only way to see the email is to restart mail. Then I can see it just fine. Anybody know why this is happening?
10.3.9
Mail version: 1.3.11 (v622)
Thanks

Yes sir,,,
When I open the folder "INBOX.mbox" I see two items. One is a file called "Info.plist" , and the other is a Folder named "Messages". With-in that folder named "Messages" is nothing,,, it is empty. Which bothers me because I HAD 5 messages in that accounts box that I was holding on to because they said that thing (about not being downloaded from server, etc..)...
BUT then like I said, I "Rebuilt" that accounts mailbox thinking that would help me, but with no warning alert or anything, it just seemed to clean up that box and the messages just disappeared in front of my eyes !!
But I thought for sure they would still be somewhere on my hard drive.....
Am I mistaken ?? And because there is no files in that folder named "Messages" does that mean I have absolutely NO messages from that account to dig up from anywhere ??
Thanks for the help Allan,,, sorry to be so detailed and full of questions, its just that this issue really is throwing me for a loop here...
G5 Dual 2.7, 4.5Gb Ram, Two 74Gb WD Rapture 10k rpm hard drives for Boot Drive & extra SATA Drive. Mac OS X (10.4.3)

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