Cant see the video in Audition

We recorded a video in MP4 format.  I have imported it into audition.  I see both the audio and video portions  and put them in a multitrack session.  The video does not play along with the audio.  I get a freeze frame or just blank black.???
Help please

Hi Pankaj,
Reload your project and deploy. It will take new messages from Messagepool.
Try cleaning cache in the Explorer.
Regards,
Sridhar

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