Cant seem to down load purchased movies on to my pc

A few weeks ago all my movies in my iTunes showed a cloud in the lower right hand corner and now I cant seem to access any but the one that I could not access because I did not have a high definition screen can some one help ?  They still show up under my purchased movies but will not load onto my pc  I have windows 8 on a Dell Inspiron 3520 with intel core i5 and running iTunes 12.1.2,27 the movie Thor could not be used because the original file could not be found would you like to locate it? and if I press on the move in my movies in iTunes it takes me to the iTunes store for purchase purposes. so I am guessing they are some where in icloud

Downloading past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not available in all countries; only apps, books (not audiobooks), music, and t.v. shows (not movies).

Similar Messages

  • I Cant find my down load rentel movie

    I cant not find my movie the thing. it wasnt down down loading.
    i had to restart my itunes and now its gone and i cant find it.

    Hi there class2013,
    You may find the information in the article below helpful.
    Downloading past purchases from the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/ht2519
    -Griff W.

  • I down loaded two movies to watch on a flight, when I tried two watch either one of them, it said" not authorized for this content"   Not sure what this means. I don't think I have child control on.

    I Down loaded two movies to watch on a flight. When I tried to watch either one of them it said " not authorized to watch this content" and it would load to watch. I donot believe I have child controls on.

    I have read about some cases where movies rented or purchased on one device will not play on another device. Seems to happen mostly with Apple TV and iPads. One way some have worked around it is to cable from the downloaded device to a TV or Apple TV.
    Were these movies purchased or rented from iTunes? Not sure, but that almost sounds like a iTunes Password problem. Maybe try checking that you're signed in as the same account that purchased the movies.

  • HT5731 how do I chose a lower tv resolution to down load a movie quicker than 31/2 hours?

    HOW DO I LOWER MY TV RESOLUTION TO DOWN LOAD A MOVIE FASTER THAN 3 1/2 HOURS?

    Hi vivian184,
    Welcome to the Support Communities!
    The article below may be able to help you with this.  Click on the link to see more details and screenshots. 
    Apple TV (2nd and 3rd generation): Troubleshooting playback performance
    http://support.apple.com/kb/TS3623
    Switch between High Definition and Standard Definition
    If your Internet connection is slow or High Definition movies or TV shows take longer than normal to start, try changing your Video Resolution to Standard Definition. From the main iTunes menu, choose Settings > iTunes Store and switch 1080p HD or 720p HD to Standard Definition. Your Movie and TV show purchases and rentals will now be in Standard Definition.
    Cheers,
    - Judy

  • HT1539 How do I get my Avengers music album after I down load the movie?

    How do I get my Avengers music album after I down load the movie? It looks like it is included with the disk set I purchased.

    If iTunes Match is turned off, go to preferences > store>Tick box show iCloud purchases. Once done all purchased music will appear. Go to song list view, select all tracks, ctrl+click and select download from pop up.
    Alternatively, go into iTunes Store > Quicklinks purchased and select not on this computer. Select download all.
    Jim

  • HT3819 why does it take one to two hours to down load a movie that I have rented or bought?

    Why does it take an hour or two to down load a movie that I have either rented or purchased?

    The time it takes to download a movie depends on your internet speed. I just downloaded a movie on my Mac last night, and it took an hour an a half....
    The faster your internet speed, the faster it will download....
    Cheers,
    GB

  • TS1389 i down loaded a move in hd and it will not play on my computer

    I DOWN LOADED THE MOVIE CLOUDIE WITH A CHANCE OF MEAT BALL'S 2. AFTER I DOWN LOADED IT. I TRY TO PLAY IT. IT WOULD NOT PLAY. IT SAID I HAD TO UPDATE MY ITUNES. I DID. THEN IT SAID I COULD ONLY PLAY IT WITH CLOUD. WELL I TRYED THAT. IT STILL WILL NOT PLAY IT WONT'S ME TO BUY A SD. FOR $12.99 MORE. WHAT CAN I DO. THERE IS NO MOVIE SHOULD COST AS MUCH AS THIS ONE. PLEASE HELP. I DONT WONT TO PAY FOR A SD. AFTER JUST PAYING FOR THE MOVIE.

    Hello bunggy70,
    The following article provides the necessary steps for downloading previously purchased content in SD.
    Make sure you have the latest version of iTunes installed on your computer. You can download the latest version for free here.
    Open iTunes on your computer.
    From the Store menu, choose Store > Sign In, and then enter your Apple ID and password.
    Navigate to your Purchased page. Find it by clicking Movies or TV Shows from the top navigation bar in the iTunes Store, and then click Purchased from "QUICK LINKS" in the iTunes Store.
    Choose the appropriate video type: Movies or TV Shows.
    In the lower-right corner of the screen, deselect the box next to "Download HD When Available."
    Search for the desired video and click the download button.
    This should download the standard definition version to your computer so you can sync to your device.
    iTunes: Sync purchased HD videos to iPod or iOS device
    http://support.apple.com/kb/TS4223
    Cheers,
    Allen

  • Why is it taking so long to down load a movie

    Why is it taking so long to down load a movie on apple tv and my iPad

    from where?
    if it's from itune store then it depend on your internet speed if
    from itunes on the computer then it depend on the speed of your LAN

  • HT201272 I am trying to down load a movie from Itunes on my ipad but as the download is complete an error msg appears stating download error. I've tried downloading 4 times and the same message. What could be wrong?

    I am trying to down load a movie from Itunes on my ipad but as the download is complete an error msg appears stating download error. I've tried downloading 4 times and the same message. What could be wrong?

    Hello VernonMartin,
    Thanks for the question, and welcome to Apple Support Communities.
    If the error includes a specific code, you can cross reference with these articles:
    iTunes: Possible iTunes Store errors
    http://support.apple.com/kb/ts1424
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Thanks,
    Matt M.

  • HT203167 I ordered and paid for a movie without being on wifi or connected to my laptop.  I have not been able to down load the movie that I paid for so how do I get it down loaded?

    I have a couple of questions.  I down loaded a movie when I was not hooked up to wifi or connected to my laptop.  I was charged for the movie but I have not been able to down load it or find it anywhere in my account. 
    Question:
    1.  Where do I find this movie and how do I get it down loaded to my I Pad?
    When I signed in to ask this question I had to go through a lot of sign in problems and also create a user name that is completely different that any of the sing in information that I have used previously.   Which create a lot of questions:
    1.  Why did I have to create a user name that I never had to do before?
    2.  Will this change the sign in process in the future?
    I will appreciate the answers to these questions
    Thank you very much.

    yes it could well do if your bank thinks there is something going on that is not from you they will block it. I have had this problem before, I would of thought they would of phoned me but they don't do that.
    If I was you I would go to my bank make sure they are not doing anything like that. If they say it's all fine then i would phone up apple them self or go into my local apple store, as they should be able to look at what there servers are saying why it's not working.

  • Hi..............I have a new Creative Cloud registration and have bought the new Dreamweaver CC but I cannot seem to down load it? My Creative Cloud has downloaded but not my new Dreamweaver CC?  I currently have the old Dreamweaver CS4 on my system! Can

    Hi..............I have a new Creative Cloud registration and have bought the new Dreamweaver CC but I cannot seem to down load it? My Creative Cloud has downloaded but not my new Dreamweaver CC?  I currently have the old Dreamweaver CS4 on my system! Can anyone help?

    The first thing you need to do is download and install the Creative Cloud Desktop Application. Then, open that program and click on the Apps tab. You download and install creative cloud applications from there.
    If your computer doesn't meet the minimum requirements to run a given program, it won't show up under the Apps tab.
    Once they are installed, you'll need to go to your Applications folder (Mac) or Program Files (x86) folder (PC) to start the program itself.

  • Hello this is the first time I have ever had a problem. I am trying to down load a movie and it keeps giving me error -50. I have signed out and back in and deleated the download and tryed again and still will not download.

    Hello this is the first time I have ever had a problem. I am trying to down load a movie and it keeps giving me error -50. I have signed out and back in and deleated the download and tryed again and still will not download.

    Perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

  • How long does it take to typically down load a movie on Apple TV

    How long does it take to typically down load a movie on Apple TV

    That depends on the length of the movie, the resolution, and the speed of the Internet connection.

  • TS3212 hey I try  to down load a movie for rent by it was load to my computer how do getit? or what?

    I was try to down load a movie late nigth I didn't got my movie I don't want to pay for I didn't get?

    In iTunes, select File/Preferences/General>When you insert a CD:> and set the option you prefer. I think these options have changed with recent iTunes updates, so your choices will depend on which version of iTunes you use.

  • HT2693 I have been trying to down load 3 movies for the last week and they are still trying to download why is this taking so long we have the gig to download? Apple have charged us for the movies and we can't watch them

    I have been trying to play my movies that I purchased but they have now been down loading for a week.
    Why are they taking so long?

    Cancel the downloads and reset the iPad (Simultaneously hold down the Home and On buttons until the iPad shuts off. Ignor the off slider. Then turn the iPad back on). Go back to the Purchased screen in the I.tunes app and redownload. You may want to down load one at a time.

Maybe you are looking for

  • How to create own request

    Hi pls tell me how to create customizaton request at development client n how to transport it

  • Error in SES.

    Hi Experts, while creating the SES when we enter the short text in SES and then fetching the services from the PO this error comes. Error initializing text Message no. SE208 Diagnosis An error has occurred within the system during the initialization

  • Deleting over 1000 images on iPhone

    I am trying to delete over 1000 photos on my iPhone.  I tried with image capture in apps, but an error occurs while importing.  it won't import or delete because go error.  what next?

  • Batches not sorted properly

    Hi All, We configured Batch management recently. We are sorting the batches by Manufacturing Date and Shelf Life Expiration Date. Batches are sorted corrected based on Manufacturing Date, But we are not getting proper results when we sort based on Sh

  • MRP Planning Calculation for Engineering Spares

    Dear Experts, We have define Reorder Point  10000 qty ,MRP type is VB and Lot size is EX for X item. no other setup define in master for this item but here we have some confusion for this calculation pl. see following example and give your guidance.