Cant select security question on ipod touch?
After putting in apple password. it goes to add new security questions but i cant see questions only the space for answers?
Try this previous discussion:
how do i change apple ID security...: Apple Support Communities
Similar Messages
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How do you verify security questions on IPOD touch?
Every time I try to buy something from the itunes store (not free apps) I get a message that says
"verfication required. To help ensure the security of your Apple ID, you must sign in and answer your security questions"
I cant figure out how to do this on the IPOd touch.From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
HT1911 CANT REMEMBER SECURITY QUESTION WHAT DO I DO
CANT REMEMBER SECURITY QUESTIONS WHAT DO I DO
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
"done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
should be asked to verify your security code for the credit /debit card and NOT the
security questions.
d. At this time you can remove the card by going back in to edit the payment info and
selecting "none" as the card type then saving the changes by selecting "done". You
should now be able to use your iTunes store credit without answering the security
questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends! -
i cant get my videos on ipod touch that is direct hookup to my Kenwood Stereo DNX890HD to show the video. the audio plays but i cant see the video. Is there a way i can make the video show on my Kenwood DNX890HD player
Does your ipod touch have the lightning connector or the 30 pin connector.
Lightning connector does not transmit video because it is digital and the KW is analog.
You can buy a convoluted combination of splitters and converters to get around this but it will be expensive and a spaghetti of wiring. If you do have a 30 pin connector, then details for proper setup are on page 106 of your English Manual. -
Why cant we download bbm on ipod touch 5th generation
Why cant we download bbm on ipod touch 5th gen althought it is the newest ipod product
download previous version of BBM( don't update to latest version)
find ipa file, add to your iTouch using iFunXXX
enjoy...! -
HT5312 i cant remember security questions and i dont have rescue email how do i set it up
i cant remember security question and dont have a rescue email set , cant seem to set up rescue email address. how do i do this.
The Rescue Email needs to be Set up Before you need it.
ceslive wrote:
i cant remember security question
See Here. Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact -
So you cant update the 2nd Generation ipod touch anymore?
So you cant update the 2nd Generation ipod touch anymore?
I must voice my total dissatisfaction here.
My iPod touch 2nd gen is less than 3 years old - it can't run the latest iOS, My G5 tower at home can't run the latest OS. I am a .mac user (I have been since it started) but I can't migrate to iCloud and the .mac service is being deprecated. Everything is considered too old to update.
Well - I can update in fact - if I buy a new Mac and a new iPod. This means essentially throwing away my old Apple hardware (again - I have 8 old Macs in the basement). I'm pretty sick of finding myself in this situation. I run both Macs and PCs - one of my development PCs here is still running WIndows 98 very well!
So what I am likely to do is cancel all my Apple services and mothball all my Apple products, as I can't really afford the luxury of upgrading all my hardware (over £2500) just so my calendars and contacts will sync across my devices. I'm likely to migrate to Windows to do this. Painful.
Shameful behaviour from Apple in this age of concern over excess consumption and excess waste production. You've lost (another) long-term Apple devotee and evangelist. -
HT4623 why cant I upgrade my childrens ipod touch to io7??????
why cant I upgrade my childrens ipod touch to io7??????
Only the 5G iPod touch can get iOS 7. That was one intorduced almost a year ago.
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Cant remeber security questions answers
cant remeber security questions answers s and i cant remeber the email or my son change the email for security quetions i want you 2 send the email 2 sam apple id. i but copon itune care 15 dolar and i try 2 install games but he ask me
security questions answers
thanks i need your help pls
<Email Edited By Host>Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID? --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
Forgotten security questions - https://discussions.apple.com/message/18402551 and https://discussions.apple.com/message/18625296
More involved forgotten question issues - https://discussions.apple.com/thread/3961813
Kappy 09/2012 post about security questions - https://discussions.apple.com/message/19569468
If none of the above work, contact iTunes Support at http://www.apple.com/support/itunes/contact/ and follow the instructions to report the issue to the iTunes Store. -
My girls got Ipod touches for christmas. They downloaded a free texting application. I receive copies of each text they send or receive - any ideas why?
From a Kappy post
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
cant buy anything po'ed right now.
If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006 -
HT201303 cant remember security questions answers
hi on my itunes account i cant remember my secuity answers how do you get b ack into your account and change them ec
tcWelcome to the Apple community.
You might try to see if you can change your security questions. Start here, change your country if necessary and go tomanage your account > Password and Security.
I'm able to do this, others say they need to input answers to their current security questions in order to make changes, I'm inclined to think its worth a try, you don't have anything to lose.
If that doesn't help you might try contacting Apple through Express Lane (select your country, navigate to iCloud help and enter the serial number of one of your devices) -
Cant update to the newest ipod touch version
hi guys, i got the version 4.2.1 on my ipod touch 4g installed. always when i download the ipod software at about 50-60% i get an error message. do you guys have a clue what i can doO?
If the error you are getting is that the update file does not fully download then try disabling your security software. That sometimes works. It took me about twenty or so attempts before the update file successfully downloaded.
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Cant download tv programmes to ipod touch
Hi all,
I just got my ipod touch and to celebrate downloaded an episode of Greys Anatomy from itune uk! When i try to sync this to the ipod i get a message saying it was not copied because it cannot be played on this ipod! There is not help option in he message box either!
I tried putting it as a playlist no luck and also went advanced option to see if it wasnt in right format but no option to format it there!
Please help
ThanksHave you tried right clicking and selecting 'Convert selection to iPod'?
If so, try putting it through a conversion program. Xilisoft's iPod converter is a good one. The format you want to convert it into is .MP4 with AAC audio-codec encoding.
If that doesn't work, you can try trouble shooting your problem at
Hope this information helps. -
Another question on iPod touch email, PLEASE HELP ME!
Alright folks, here is another email question for ya. I have a 16GB iPod touch running 1.1.4 with the Jan. Software Update. I am using the Mail app. with my two Gmail IMAP accounts. About two days after I started using mail, I started to run in to trouble. My problems are with RETAINING mail once it has been received. There are a couple different things that happen: 1st, I go check my email, and I see that I have new mail. I am able to view it perfectly fine the first time I look at it, but the second time, I can still see the message in my inbox, but when I go to read it again, it is blank, with a button on the bottom telling me that the message is not completely downloaded. I hit the button to download the rest of the message, but nothing happens. 2nd, When I open Mail and check my email, I see that I have new emails, but I can't even look at them the first time without having the problem described above. This applies to messages with and without attachments. I am also having a problem with mail recognizing messages as read. When I get an email that works right the first time and I read it, in my inbox it is recognized as read, but there is still the little red indicator on the mail logo on the home screen telling me I have an unread message, and the only way to get it to go away is to restart my touch. I have tried deleting my accounts and reentering them, as well as restoring my iPod (did each of these steps at least twice!) and nothing has helped. PLEASE help me out here as this is a most frustrating problem!
My personal opinion is that the POP protocol is better suited to a device like the Touch where always-on Internet access is not available.
GMail POP/iPhone setup: http://mail.google.com/support/bin/answer.py?answer=72454&topic=12810
GMail IMAP/iPhone setup: http://mail.google.com/support/bin/answer.py?answer=77702&topic=12814
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