Cant send mail but can recieve

have an iphone 3g and just today its stopped sending emails. it comes up with error message
user name or password for smtp.(email [email protected] is incorrect??
is the server just down or have i stuffed something up. like i said still receive but cant send from phone

I began having the same issue today. Several people have posted on the MS livemail forum with this issue today with no response. I was able to work around (found it in the troubleshooting section here) by going settings > mail > livemail account > outgoing mail server > at&t smtp server > on. This is only a work around. There is clearly something that changed today. Another thread talked about not sending when on wifi and using this work around but even with wifi off it will not send without this work around change.

Similar Messages

Cant send email but can receive on Iphone 5

cant send email but can receive on Iphone 5
Says go to settings but all updated still says the same

Your post somehow found its way to a little-viewed forum for an obsolete Apple productivity program. I have asked the Hosts to move you to a more appropriate forum for your product.

I can send mail but can't receive mail on thunderbird

I am using Thunderbird since 2 years ago and im getting a new problem. I can send mail but cant receive any mail . When pressed GET mail i receive 'connecting to mail.gandi.net' only. that's all.
Can you please help.
below is my troubleshoot information:
Application Basics
Name: Thunderbird
Version: 31.3.0
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:31.0) Gecko/20100101 Thunderbird/31.3.0
Profile Folder: Show Folder
(Local drive)
Application Build ID: 20141127140543
Enabled Plugins: about:plugins
Build Configuration: about:buildconfig
Memory Use: about:memory
Mail and News Accounts
account1:
INCOMING: account1, , (none) Local Folders, plain, passwordCleartext
account2:
INCOMING: account2, , (pop3) mail.gandi.net:995, SSL, passwordCleartext
OUTGOING: mail.gandi.net:465, SSL, passwordCleartext, true
account3:
INCOMING: account3, , (pop3) mail.gandi.net:995, SSL, passwordCleartext
OUTGOING: mail.gandi.net:465, SSL, passwordCleartext, true
account4:
INCOMING: account4, , (pop3) mail.gandi.net:995, SSL, passwordCleartext
OUTGOING: mail.gandi.net:465, SSL, passwordCleartext, true
account5:
INCOMING: account5, , (pop3) mail.gandi.net:995, SSL, passwordCleartext
OUTGOING: mail.gandi.net:465, SSL, passwordCleartext, true
account6:
INCOMING: account6, , (pop3) mail.gandi.net:995, SSL, passwordCleartext
OUTGOING: mail.gandi.net:465, SSL, passwordCleartext, true
account11:
INCOMING: account11, , (rss) Feeds, plain, passwordCleartext
account13:
INCOMING: account13, , (rss) Feeds-2, plain, passwordCleartext
account14:
INCOMING: account14, , (pop3) mail.gandi.net:995, SSL, passwordCleartext
OUTGOING: mail.gandi.net:465, SSL, passwordCleartext, true
Crash Reports
http://crash-stats.mozilla.com/report/index/bp-0490c01b-d20a-4d94-89fa-de36f2141208 (12/8/2014)
http://crash-stats.mozilla.com/report/index/bp-01ec1457-2d47-4bde-838d-e381a2141205 (12/5/2014)
http://crash-stats.mozilla.com/report/index/bp-b0b8fa7c-5dc9-4dc5-8d8d-4aae12141205 (12/5/2014)
http://crash-stats.mozilla.com/report/index/bp-660baa33-28ce-47c6-8fb4-1b5682141205 (12/5/2014)
http://crash-stats.mozilla.com/report/index/bp-4a7623a9-b2b5-42c4-9f49-73aa52141204 (12/4/2014)
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Here is what I did to resolve the problem:
In Mail/preferences/accounts/account information/ and at the bottom of the box there is a toggle arrow up and down to edit the outgoing mail server, check the box "use only this server" and hit this toggle button and select "edit SMTP Server List" at the very bottom of the email names.
Select Advanced tab. Correct and/or add usernames and passwords as needed for each email account. Be sure to select OK each time to get the passwords to hold! Some changes don't seem to hold unless you click OK before you move on.
To test: Window/activity (a little windows will pop up showing activity bars) and then "get mail" button. This should show any problems
Another test: window/connection doctor
This shouldl fix both pop and imap. so far it worked on yahoo, mobile me, gmail, hotmail, and others. Of course, you will need to know the incoming and outgoing mail server info, user name, and passwords.
Too bad we have to go though hoops to use an email program that used to work well. Worse yet, many may not know for days that their email isn't working.
This is easy method of setting up your email accounts but may not allow enough detail to make the mail accounts function properly in Mail 5.0:
system preferences/internet and wireless/mail, contacts, calendars/ add account
shyannlindy listening to the outdoor concert from
Cheyenne Frontier Days, the Worlds' Largest Outdoor Rodeo

TS3276 I can't send mail but can receive mails on my macbook. However, I can send mails by logging into yahoo or gmail through Safari.

I am using a macbook pro. I am not able to send any mails from my mac. I can recieve mails, but can't send.
However, I can send mails when I log into yahoo or gmail from safari.
Please give me measures to correct this issue.
Thank You.
Neel Jain
<Email Edited by Host>

I am using a macbook pro. I am not able to send any mails from my mac. I can recieve mails, but can't send.
However, I can send mails when I log into yahoo or gmail from safari.
Please give me measures to correct this issue.
Thank You.
Neel Jain
<Email Edited by Host>

HT2500 hi - can't send mails but can receive them and use internet - pls help

Hi - please help, I can't seem to send mails but I can receive them and surf the net?

You need to open Mail>Preferences>Accounts>"Account Information" tab>and there input the required information for your Outgoing Mail Server (SMTP). Your Internet Service Provider will have the required information to give you to input here. Make sure that you also click at the end of the line "Outgoing Mail Server" on the arrows to get the dropdown list, and there click on "Edit SMTP Server List" and fill in the data in that resulting window also.

TS3274 Internet fine but email just says no service can send mail but not recieve

iPad says no service,can use Internet and send mail just do not recieve any

Hey Unitrode,
Welcome to Apple Support Communities, and thanks for the question. If you're experiencing difficulty with email on your iPad I'd check out the following troubleshooting steps, especially step 5:
iOS: Unable to send or receive email
http://support.apple.com/kb/ts3899
All the best,
David

Can't send mail but can receive it.

All of a sudden after I brought my computer home from work I cant send my mail but I do get it. It has been working for two weeks since I've been home but now all of a sudden I cant send it out. My provider is Comcast. I'm able to get my mail and send it fine on my iPhone. My husbands Mac is working ok that is on the same network as I am at home. I've gone thru the preferences and everything looks to be fine. The gear just turns and turns trying to send mail out but never does anything. Nothing shows up in the mail activity box either. Any help would be appreciated. THANKS

Ok. I reloaded my mail account and everything is working. The only thing now is when I get mail I don't see the gray gear turning. I just get the sound at the end when its finished. How can I get the gear to show its sending mail?

One more person who can't send mail but can receive

I sent mail last night and woke up this morning not being able to send mail.
I can receive, but can't send. I can send to my self, but can't reply to others or create new.
The email time out message say's the authentication is on. How that changed over night? Not sure.
Under Mail preferences, Account information, outgoing server settings-
I've been using 2525 with no authentication for over a year. I noticed someone suggesting 465 and 587... didn't work.
I went into advanced and saw where it IS asking for authentication (using password) but in the drop down list it doesn't give the word 'none' just like the account option had to select.
I used the connection Doctor and I have connection...
what else can I do?
Thank you for the help
Chelle

The standard TCP-port for SMTP is 25. If this doesn't work, try to authenticate to the SMTP-server with the credentials of your POP3-login. Maybe your ISP reconfigured his SMTP-servers to use aSMTP.
Some other ISP use a method called "SMTP-after-POP3". This means, that you must fetch your mail using POP3 first. After doing this, you have a specific period of time (at most ISPs 5 to 15 minutes) to send mail from the same IP-address as you have POPed before. This is for additional security.
One more reason could be that your configured SMTP-server is simply "dead" or offline for system maintenance. To check if the machine is alive, go to terminal and
ping nameofyourserver
and see if it responds. If so, try connecting on the SMTP port by typing
telnet nameofyourserver 25
These steps can provide additional information to find the cause for your problem.

Can't send mail but can receive mail

Hello fellow Mac users! I can usually figure most things out but this has me stumped. I have a Go Daddy account for my business. My Mac Mail has been working ok until recently. Now I can receive mail from the account but cannot SEND mail using the Go Daddy account! I have checked everything. It WILL work with my Entourage mail so I know it's not Go Daddy. And mailing direct from Go Daddy works fine. The fact that it works from Entourage makes me feel it's somehow Mac MAil. My gmail account is ok. My .mac account is ok. My hotmail account is ok. Again... I have checked all the usual problemss. Any help or suggestions would be much appreciated.

I just had this exact thing happen this morning. Go into preferences in your email and check your outbound smtp server settings. Mine inexplicably changed to "none" _all by itself_ and I couldn't send any email. Changed it back to the correct outgoing smtp server and all is well. For the life of me I can't figure out how this setting changed by itself.
Apple, "it just works".... yeah, right.
P.S. If that's not your issue then a safe bet it's a GoDaddy thing. I was paying for an email account from them for a couple of years and had nothing but problems connecting to their outbound servers that they denied was their issue and yet I found tons of people on the web having the same problem with them. I moved my domain email over to Microsoft (for free I might add) and haven't had a single issue since. I cancelled my email account with GoDaddy even though I took a small monetary loss and couldn't be happier.
Cheers!
James

TS3899 Cannot send mail, but can still receive mail. Solution?

Cannot send an email but can receive one. Solution?

Hi,
I'm having the same problem as Ed. "smtp.me.com" send error.
When I got the iPhone I followed mobileme sync between my computer and the iPhone from iTunes.
My mobileme sends and receives mail from my Mail app on my computer.
I tried to change the SSL server port # on the iPhone but it is grey and not able to be changed. I think port #25 works too. But, mail on my computer uses 587 which the iPhone is set to, but it's not working.
I can send and receive mail from my yahoo and another POP3 account.
Any ideas of how I can get my mobileme mail to send on my iphone? Thanks.

Can't send mails, but can receive.

I can receive mails, but am unable to send. The error message says "a copy has been placed in your outbox. No password provided."
IT says to go to mail account settings and enter password. I can't seem to know how to do this.

I was having this problem also. I did all the steps suggested and I still could not send e-mails from one of my accounts. I found an article online that suggested the following for IOS 7 so I tried it on IOS 8 and it worked. Good luck!
Users must go into their iPhone settings, access the “Mail, Contacts and Calendars” settings, click on the effected account, access that account’s settings, click on the “Outgoing Mail / SMTP Settings” and, in the first activated SMTP server (the first one that says “on” to the right, retype their password in the password field.
Users must also make sure that their full email address is listed in the username field.
Even if there is already a password in the password field, users must retype their password.
For whatever reason, after updating to iOS 7, many email accounts retain the correct password for receiving emails but the correct password does not transfer over to the outgoing mail settings. Once the user reenters his or her password in the outgoing mail settings, they should be able to send emails from the iPhone, iPad or iPod Touch without any problems!

Can't compose, reply or send mail - but can receive

My software is up to date and I can receive mail, but I select reply and it usually would bring up a new mail window and won't or I try to compose a new email and my mail won't let me even type past the third letter or send/forward/reply to anything.
Worked yesterday fine - the only thing I did was delete some fonts, but replaced them and restarted and mail still won't work - but I can receive and all of my other programs are uneffected.

This problem in Mail is usually caused by some Launch Services cache or preferences corruption that affects the built-in spell checker. The following article describes how to manually reset Launch Services — the notes at the bottom of the article also provide information about the side effects of deleting each of the files involved:
Resetting Launch Services
If you prefer using a cache cleaning utility instead of following the manual procedure described in the previous article, take a look at this other article for general troubleshooting and cache-cleaning procedures. Actually, you should also verify/repair the startup disk (not just permissions), as described there:
Resolving Disk, Permission, and Cache Corruption
The most appropriate utility for this particular problem probably is Tiger Cache Cleaner, but you may also want to consider other utilities, such as OnyX, or Cache Out X, which are free. Whatever utility you choose, be sure to read this first:
Side effects of System cache cleaning
As an example, this is how you should proceed with OnyX:
1. Quit all applications.
2. Launch OnyX and enter your administrator password.
3. Go to Maintenance > Reset and check LaunchServices database.
4. Un-check any other pre-checked options.
5. Click the Execute button.
6. Restart the computer.

New Mac Mini can't send mail, but can receive

Just received my new Mac Mini the other day but have had problems sending mail. I can receive mail, but cannot send at all. I believe I have all of my settings correct. What can I do, it's very frustrating.
rskover

One thing is for sure, I didn't find Roadrunner's http://help.rr.com/HMSLogic/emailhelptopic.aspx to be very helpful.
For the heck of it, for outgoing mail port, try custom port instead of default port and enter 25, 465, or 587 singly each one at a time and see if that buys you anything. If they use SSL (and that wasn't apparent to me from their help page whether they do or not) you would likely want to try username/password authentication for smtp.
Also, you might take a peek in Keychain Access and delete any existing entries that pertain to anything wi.rr.com. Mail would then re-prompt you for that account login information when it attempts to connect to the smtp or pop servers.
If the old computer was Leopard, have you tried copying over your $HOME/Library/Mail and $HOME/Library/Mail Downloads folders and your $HOME/Library/Preferences/com.apple.mail.plist file to the new computer?
Have you called the ISP and told them that the old computer works fine and the new computer with identical account settings doesn't and that you would like to doublecheck with them the account settings (type of account is POP? what is POP port?, what is SMTP port? verify pop and smtp server names, using SSL on POP? On SMTP? Do they use password authentication on SMTP? (If they use "None" that implies they use the WAN IP address to authenticate -- if its one of theirs, your good)
I don't think reinstalling Mail will gain you anything.
At least we know who the ISP and mail provider is, maybe another user/helper that has the same provider can weigh in here. I do not use rr.com so any other advice from me at this point would be like drawing random straws.

Can't send mail, but can receive!

Error message when I try to send email - "This message could not be delivered and will remain in your Outbox until it can be delivered.
The connection to the server "smtp.mac.com" on port 25 timed out."
I would be very grateful for any clues as to what is wrong here. (I have to go online and use .mac to send mail. )
Thanks,
Kevin

It's gotta be an SMTP ports issue. Try going to Mail on your Mac, and from Help, select 'send and receive problems". You'll see info on troubleshooting Internet provider blocked SMTP ports.
BTW, watch out for Royce's misspelled 'SMTP' in host name (typo).
Message was edited by: Chas Hulme

Entourage not letting me send e-mails but can recieve them...

Everytime I try and send an e-mail using entourage with my COX email account to any e-mail adress, the following error message is displayed:
Error___________________________________
<[email protected]> relaying not allowed
Explanation____________________________
Mail could not be sent.
Account name: "Isaac's COX E-Mail"
Error: -17099
My e-mail account was working just fine until recently when this problem started occuring. It only occurs with my COX account and will let me recieve all my email but not send any through this account. I called COX and they told me they can't help me with this problem other then going over the correct incoming/outgoing server names, which I confirmed are correct.
I have searched for this error code on google and on these forums but could not find anything about it...anyone know how to fix my problem so I can send emails again?
Thanks!
(I also posted this in another forum on this site that fit more to the my topic, but I wanted to post it here too so I could get more responses)

Here's what error code -17099 means:
Error -17099
Relaying to <the email address> prohibited by administrator
Email could not be sent
Account name (my account name)
Error -17099
Error -17099 is an Entourage error kSMTPServerReplyErr, and is returned when the SMTP server has returned a permanent or transient error or returns an unexpected result code.
This error is coming from your ISP.
Users have reported this error when sending to large groups. ISPs limit the number in a group. Usual number is 50 recipients to avoid spammer misuse. Entourage has no limit. You should contact your mail provider to ascertain the maximum number of recipients per message and note it. You can use the free "Split Recipients" script to send a mass e-mail in separate mailings automatically:
Is there some reason your ISP won't help you other than telling you the server names? It may be that for whatever reason your ISP has flagged your account as a spammer. I'd certainly contact them again.

Cant send mail but can recieve

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