Cant set up and activate my account!

Got my installation pack yesterday, set it up w\ the dsl cable connected to my netbook (windows) and i get nothing. i call tech and they tell me i have to wait till today. ok so i tried and still get nothing. i call back and they say i have to wait for my dsl light to go solid(on the modem model 7500) which could happen anytime before 6pm!!! do i really have to wait around all day for a light before i can activate my account???

Hi ajacques,
I'm sorry for the trouble you have experienced. If you are still having trouble with your DSL connection please PM me so that we can take a look further to make sure we get you up and running.
--James
--James
Verizon Support
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

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Hello there, Terriiris.
I had a similar issue and what worked for me was power cycling my wireless network and the Apple TV. However, if the issue persists, here are a couple articles that will walk you through troubleshooting this issue.
Apple TV: Basic troubleshooting
http://support.apple.com/kb/ht1551
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http://support.apple.com/kb/HT1595
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http://support.apple.com/kb/ht4367
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