CANT SET UP NEW PHONE

Hi please can somebody help me i have a brand new iphone 4s telstra and am using my already activated telstra sim but cant set up phone as wont connect to internet. Have tried a different sim too same thing

Then contact Telstra if you're having issue with cellular data.

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    gem.mcc84 wrote:
    Hello,
    I got the iPhone 6 yesterday. First of all I synced my iPhone 5 so that it would have all my current apps etc then I plugged my iPhone 6 into my MacBook and restored it to my most recent backup. It synced photos and music but no apps. I looked at what apps had been saved to my MacBook and there was only 1. I then restored the iPhone 6 to factory settings and did the whole thing again. Same problem.
    I did a bit of searching on google and found a piece of software called 'TouchCopy12'. I used this to put all my apps from my iPhone 5 onto my iTunes. This worked perfectly and now could see all the apps I wanted on my computer. I plugged in my iPhone 6 and chose all the apps I wanted and synced it. Some have transferred but I got an error message saying that i was not authorised to do this on this computer and I needed to authorise it. I did this but it said this computer was already authorised!
    Does anyone know a way around this? Most of them are paid apps and some are free. I don't mind downloading the free ones but I don't want to have to pay for the paid ones again.
    I don't know if this will be related, but while having my iPhone 5 i got married and therefore changed my iCloud username/email etc. I can't remember if the apps were downloaded on the old or new one. I have tried to log into my old iCloud account but I can not remember the password and when I answer the security questions it claims they are wrong and when I click to send a verification email it does not come through!
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    Frequently asked questions about Apple ID - Apple Support
    all apps are tied to the apple id that was used to purchased the app.

  • Set up new phone

    Is this a good option to avoid clutter? I have two computers that have backed up iphone 4, and would like to think less apps the better performance.
    If one chooses this option do I have an option to restore from backup from another computer, or is it saved under itunes account/ is it serial # specific.
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    you can connect your iPhone to as many computers as you want. you can only have 1 computer as your "master control" to sync your iPhone. if you try to sync with a different computer, it will erase the iPhone.

  • ITunes consistently thinks my iPhone is a new phone and wants to set up as new

    I have had an iPhone 4S for 4 weeks and have had every other iPhone since 2007. I plug my phone in regularly to my computer and change the content that is synched to it. Something happened yesterday, however, that makes iTunes think it's a new phone every time I plug it in -- instead of the usual media selection tabs at the top, iTunes gives the "Set Up New Phone" dialog with the option to restore a backup. I have restored from my most recent backups, erased and restored, and today even got a replacement from the Apple Store, all to no avail. There is some file on the phone that makes it appear to iTunes as a new phone and it won't give up.
    I have now restored from an October 14th backup and I get the options back, but obviously lose a good bit of stuff that I'd really like to have had. It has been escalated through AppleCare to engineers, but it could take a couple days to hear from them. Thoughts are welcomed and I'm not afraid to get messy with some files :-)

         Do you mean that you bought a new iPhone and are trying to sync it with iTunes, or that you restored your iPhone and are trying to set it up as a new phone? In either case, iTunes will recognize the phone as being new. If you actually bought a new iPhone, you can't change how iTunes recognizes the phone. There is no personal data on the phone because it's new, so it will need to be set up as a new phone with iTunes.
         If you restored your iPhone and chose to set it up as a new iPhone, but no longer want to, you will probably be able to go back and choose to restore it from a backup with either iCloud, if you set it up, or iTunes. If not, you can try to do a restore from iTunes if it's available after the phone is set up, or while you're setting it up.
    I hope that's not confusing. What exactly are you trying to achieve?
    Hope this helps.

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