Cant sign in via folio builder, try with cs6 and cc..any comments..thanks

Help im trying to sign in but nothing happens..the wheel keeps doing circles..

Hi Kumar,
Could you provide me with some more information to help us narrow down the problem for you?
- What build of the Folio Builder panel do you have installed?
When you open the panel, at the bottom there is some grey text that is the version. The latest version is 3.3.0.20110622_m_659505. This panel comes with version 1.1.1 of the Folio Producer tools.
- Have you installed all the Adobe updates?
Under the Help menu of InDesign, there is an "Updates..." menu item. Run this and see if everything has been updated for InDesign
- Are you able to sign into other extensions?
Open the CS Review panel (Window > Extensions > CS Review) and see if you are able to log in to that panel. When you are signed in, the CS Live menu in the upper right of InDesign will change icons and have have a filled in blue circle.
Thanks,
S

Similar Messages

Folio Builder panel in CS6 and CC (says update required) - can't install update (no Admin rights)

Hi. I've been running CS6 and the Folio Builder Panel keeps saying "DPS — A software update is required, go to the Help menu for Updates..." When I go to the Help section there are no updates. I recently moved to CC hoping the problem would fix itself but it hasn't. I downloaded the DPS Package update for both versions of the program — and I tried to install each one. Both give me error messages saying I don't have Admin rights. Adobe's tech support walked me through enabling Admin rights (although I should have had them already) and that didn't work.
Has anyone else had trouble installing the DPS update? I would like to actually use the DPS tools!
Thanks

Hi Bob, I ended up having to uninstall CS6, then reinstall it — then for a separate Folio Builder log in issue, I followed another thread and removed the (Application Support/Adobe) OOBE folder. Functioning smoothly for now! Thanks for your suggestion.

Problem with signing in to folio builder, indesign.

I have created an app that I would like to publish, but I can not sign in via the folio builder. I have done this many times before, but today I only get the grey weel when I try to sign in. Im am stuck an can not publish my app. How can I get this to work?

Hi Christophe
Yes, I can log into the account on digitalpublishing.acrobat.com with out
any problems.
No, it does not work to delete the OOBE folder. I have tried that twice. I
am rather sad about this. Don't know what to do
2014-11-28 11:21 GMT+01:00 Christophe_Jossic <[email protected]>:
Problem with signing in to folio builder, indesign. created by
Christophe_Jossic <https://forums.adobe.com/people/Christophe_Jossic> in *Digital
Publishing Suite* - View the full discussion
<https://forums.adobe.com/message/6968931#6968931>

I cannot sign in into folio builder in my CS5, always I get the message " Sing in failed, please try again."

I' using a CS5 InDesign with Folio Builder tools installed, always when i tried to Sign in I get the message "Sign in failed. Please try again", I tried over and over and nothing change. How can I sign in into folio builder in my CS5 InDesign?

DPS is no longer supported for CS5 and CS5.5. You need CS 6 or CC.

Cannot access Adobe Folio Builder using Indesign (CS6) on Windows 7, error message is 'An error has occured while trying to sign in to the Folio Builder Panel' [IMS_ERROR_FAILURE]

Cannot access Adobe Folio Builder using Indesign (CS6) on Windows 7, error message is 'An error has occured while trying to sign in to the Folio Builder Panel' [IMS_ERROR_FAILURE]

Yes, I can open the DPS portal via the Folio Builder panel within InDesign. Although I have created Folios locally within InDesign CS6, the DPS portal is empty and everthing greyed out with just the text "There are no folios to display. Create folios with the folio builder in InDesign".
If I try to sign in within the Folio Builder panel in InDesign, I get the error message [IMS_ERROR_FAILURE] . In addition I am also not able to access the "Help" menu from within InDesign although I am connected to the internet.
To complicate it even further, I am working in the UK whereas all internet control (firewall) and licences are handeled by head office in Germany. I am not sure if this is a firwewall issue or not but if the IT department in Germany could get support from Adobe to understand the access requirements, this may help.
Hopefully using the forum someone out there will know the answer.

Cant sign to DPS app builder in to download distribution ZIP file

I cant sign in to DPS app builder, with the very same P12 and distribution certificate I used to create the app. the app is visible in the DPS app builder. however I just cant download it. Right before download it asks me to sign in... i define paths for P12 file and distribution certificate and i type my pass for P12 file... but after a while it returns me sign ion error message - conatantly.
Btw, my folio and article in it doenst have any special chars (only a-z). Thank you.

Try the following if you are a Creative Cloud customer:
1) Make sure DPS App Builder is no longer running on your machine. Go to the DPS App Builder menu and make sure you quit, so it's really shut down.
2) Sign out of Folio Builder Panel in InDesign, then close InDesign.
3) Run InDesign and sign into Folio Builder Panel
4) From Folio Builder Panel select Create App in the flyout menu and proceed with the app creation process.
If you are getting a signing failure, rather than a sign in failure, try the three solutions at http://helpx.adobe.com/digital-publishing-suite/kb/app-builder-error-signingfailed.html.
Neil

Can't sign in to FOLIO BUILDER!?

Hi guys
I get the message below when I try to log in. Can anybody help? My collegues have tried too and they have failed too?
Cheers
Gemma

Hi all,
I'm having difficulties signing into the Folio Builder panel from InDesign. When I click the Sign In link, another window opens and I input my Adobe ID details (I know these work because I can post on here), hit ok and nothing happens, I don't even get an error message!
I am running the following:
Windows 7
InDesign CS5
Folio Builder Panel 1.1.3
I am not running CS5.5 because I have been asked to look at the plug-ins for CS5 (folio builder and overlay creator) and see if it will save on the cost of upgrading our whole team to CS5.5.
Thanks,
Stewart.

ID no longer sees my iPad via Folio Builder

I've run into an issue where InDesign CS6 no longer sees my iPad via Folio Builder. It was working perfectly for weeks during my app build. Was able to conduct unit tests throughout build but for some reason InDesign no longer sees the iPad. When I connect the iPad to my macbook pro via usb, iTunes detects and recognizes it. I have all the recent software updates installed. I even reinstalled Adobe Viewer app. I make sure Adobe Viewer is running on my iPad and cable is connected. Any suggestions or tips would be greatly appreciated.

Please see http://status.adobedps.com/ and http://forums.adobe.com/thread/1175754.
Neil

Using Adobe PhotoShop CS4, I cannot add text to a new layer. It was always a snap with previous versions of OS 10. Has anyone else noticed issues with CS4 and Lion? Many thanks in advance. Pete Hendricks

Using Adobe PhotoShop CS4, I cannot add text to a new layer. It was always a snap with previous versions of OS 10. Has anyone else noticed issues with CS4 and Lion? Many thanks in advance. Pete Hendricks

Happy to report that iTunes Match has returned to working like normal on iTunes 10.7 on my computer today. If any iTunes engineers read this thread, I really appreciate the fix.
Has it returned to normal for you?

Unable to open d800 files with cs6 and camera raw 8.3

unable to open d800 files with cs6 and camera raw 8.3

Have you used Nikon Transfer on those files? Early versions are known to corrupt files so that ACR can't read them. Nikon has since fixed the bug so new versions are safe.
Here's a thread (with a fix) in the Lightroom forum: https://forums.adobe.com/message/6253962

I can not open raw image files from my Cannon 5d mark iii with cs6 and my cs6 in mac

I can not open raw image files from my Cannon 5d mark iii with cs6 and my cs6 in mac

The Mk III requires an updated version of Camera RAw, so run Help --> Updates and install it.
Mylenium

Hi..I have just recently got an iPhone and I had installed some apps already but now when I try to install and download any apps it just sits there on "waiting" and will not download.. Im able to erase it but no apps will download now. What Do I do?

Hi..I have just recently got an iPhone and I had installed some apps already but now when I try to install and download any apps it just sits there on "waiting" and will not download.. Im able to erase it but no apps will download now. I have tried logging out of the app store but it still did the same thing. I also tried resetting it and that didn't work either. I've tried everything I can think of but still just sits there saying "waiting." what do I do?

- Maybe here:
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting
- Try redownloading the app directly to the iPod by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Issues signing out of DPS Folio Builder in Indesign CS6?

Hi - I work on about 12 magazines with DPS and am pretty consistently getting a sign out error
seems minor but try it several times an hour, not so minor.
Unable to actually sign out of an account and into another via the Indesign Folio Builder pallette,
it seems to lock me into the magazine/account and no options to sign on to another. So what ends up
happening is quitting Indesign in order to switch accounts.
As we also use a publishing system it also means a lot of bureaucracy to get back into what
ought to be a simple switch. Is Adobe going to address this type of 'power user' - aside from
the ability to have a master account for all our magazines? or at least to be signed in on
multiple accounts? or failing that the ability to have magzines nested or in folders. I can use
one sign on for our K4 system, could something similar be in the works for DPS?
I heard a rumour that the whole UI is going to be revamped away from Flash on the web
side, but what does this mean for the Indesign user, will the controls match? As a lead on
multiple projects and multiple teams something a bit more flexible would be welcome.

When you update InDesign CS6, do you see an option for updating the DPS Desktop Tools? You can manually update the DPS Desktop Tools here:
http://helpx.adobe.com/digital-publishing-suite/help/installing-digital-publishing-tools.h tml

Can't sign in to Folio Builder - Urgent deadline

I keep getting the error message 'Sign in has failed [svr Unknown]'
I am using CS5.5. I originally installed V1.01. This didn't allow me to log in so I downloaded 1.13.2. - I can't install this because I don't have OS 10.6!!
I am operating OS 10.5.8 and cannot upgrade to 10.6 as my machine is an iMac circa 2006. OS10.6 is a system requirment for the latest version of Folio Builder it seems.
Please can someone get back to me urgently with a solution to getting my Folio Builder to work as I have created a publication that needs to be uploaded for iPad tonight!!!
Thanks in advance!

I'm pretty sure you are out of luck if you are on OS 10.5 You can try installing the older version of the folio producer tools from http://www.adobe.com/support/downloads/collection.jsp?collID=4&platform=Macintosh, but that won't impact the version of folio builder panel that's installed. You have to have the latest version of the panel.
Note that we have never supported 10.5, although in past releases it did happen to work. The system requirements at http://www.adobe.com/products/digital-publishing-suite-pro/tech-specs.html have always indicated 10.6 is the minimum.
Neil

Error signing into V28 Folio Builder

I recently updated to V28 of Folio Builder Panel, and I now cannot sign in with my account credentials.
I have followed all the advise on the forum, uninstalled, reinstalled, deleted preferences etc, and I am still unable to sign in.
The pop-up window appears, I put in my credentials and get no response. The box dissapears and I have not signed in. I can do this over and over again without ever signing in.
Is there a patch or workaround for this error?
I am using a Mac with InDesign CS6.

Try this:
1. Quit InDesign and any other CS apps.
2. Delete the opm.db file located in /Users/"your user name"/Library/Application Support/Adobe/OOBE/opm.db.
3. Start InDesign and try signing in to the panel.
Let us know if that works.

Cant sign in via folio builder, try with cs6 and cc..any comments..thanks

Similar Messages

Maybe you are looking for